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totally botched
Posted: 24 Nov 2015, 14:54
by hollowjen
I hope someone can help. I bought an upgrade to improve my computer speed and hasn't worked in fact my screen is just a blank yellow screen and I cant find a support phone number. Help me!
Re: totally botched
Posted: 24 Nov 2015, 15:03
by DllAdmin
Hi hollowjen,
We do not offer phone support, but are standing by to help you via Forum, live chat or ticket system.
You say your screen is just a blank yellow screen? You mean you are not able to start or use Windows?
Please get back with more details, and we'll do our best to help you.
Regards
DLL-Files.com Support
Re: totally botched
Posted: 24 Nov 2015, 18:31
by hollowjen
no Icons but it is all in there I think Have re-installed DLL but no one free to chat.
Re: totally botched
Posted: 25 Nov 2015, 12:47
by DllAdmin
Hi Jen,
Support is normally manned 10-18 CET.
I have replied to your message in our support-system. I believe it would be easier for both of us to keep the conversation to one place.
hollowjen wrote:no Icons but it is all in there I think Have re-installed DLL but no one free to chat.
Re: totally botched
Posted: 25 Nov 2015, 14:26
by hollowjen
sorry how do I access support-system, can't seem to find it?
Re: totally botched
Posted: 25 Nov 2015, 14:37
by DllAdmin
https://dllfilescom.zendesk.com/hc/en-us
Or simply reply to the e-mail response from me.
Erik
DLL-Files.com