Can't re-install

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jurgenm1947

Can't re-install

Post by jurgenm1947 »

Help, sent an email to support on this matter awhile ago but no reply. I am tring to re-install my DLL program but each I try it tells my keycode is already in use.

Any-one have any idea's :roll:

jurgen

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DllAdmin
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Joined: 17 Mar 2011, 12:32
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Re: Can't re-install

Post by DllAdmin »

Hello jurgenm1947,

I received your email yesterday, and it has now been answered.

When did you first try to contact us, and how?
Not good at all if emails are disappearing!

Regards
Erik
DLL-Files.com

jurgenm1947

Re: Can't re-install

Post by jurgenm1947 »

Hello Erik,
If I remember correctly I first tried to contact you about a week ago, I contacted you recently and I have had a reply. I was told that licence only last for 12 months which I find a bit strange, were as normally when you purchase a product the licence stay with the product without having to buy second licence, I do agree that there are some product that require a yearly fee but in this case I was not aware of that if that is the case then I will not be renewing the licence as I very rarely use it.

Jurgen M. :|

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