WinXP restarts to the Welcome screen... Help, PLEASE!!!

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WinXP restarts to the Welcome screen... Help, PLEASE!!!

Postby ceolintzin » 15 Jan 2010, 17:53

Hi, Everyone:

It was a virus that came into a mail and installed a "InternetSecurity 2010"
program.

I deleted the installed program and other suspicious files (added today) in
the System32 folder.

But one fail I could not delete: "helper.dll". Then I restart the computer
and selected start in Safe Mode; however, after I put the password Windows
closed and returns to the Welcome screen... I trayed it several times.

Then I shuted down Windows and restart "normally", but after write the
password Windows closed again and returns to the Welcome screen. Again I
traid to do that several times.

Can Anyone of you, PLEASE, help me to solve this problem?... I will be very
grateful to you.


Ceolintzin.
ceolintzin
 
Posts: 2
Joined: 15 Jan 2010, 00:00

Re: WinXP restarts to the Welcome screen... Help, PLEASE!!!

Postby ceolintzin » 15 Jan 2010, 21:54

THANK YOU VERY MUCH!!!...

From the installation CD I have chosen "Repair" and that fixed the
problem... although I have to did that two times.

Thanks for your support... that is very appreciated.


Ceolintzin.
ceolintzin
 
Posts: 2
Joined: 15 Jan 2010, 00:00


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