The licence has been used in other computer???

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ricardofludir
Posts: 2
Joined: 27 Nov 2016, 20:51

Re: The licence has been used in other computer???

Post by ricardofludir »

i have the same problem,i reinstall the windows and now said i use in another pc

ozan tufan
Posts: 1
Joined: 28 Nov 2016, 08:55

Re: The licence has been used in other computer???

Post by ozan tufan »

hi l bought a lifetime licence on 11 june and now it says '' This licene key is registered on another computer. Contact support for help.

l sent a meassage on email and it said;

Your request (#.....) has been received.
If your request is not sensitive or payment related, try our forum for a faster community response: http://forum.dll-files.com/
This is a public forum so do not post your License key, email address or anything sensitive in there!
To add additional comments, reply to this email or click the link below:
http://dllfilescom.zendesk.com/hc/requests......

so l writedown here too waiting your help thank you

DllAdmin
Site Admin
Posts: 426
Joined: 17 Mar 2011, 12:32
Contact:

Re: The licence has been used in other computer???

Post by DllAdmin »

Hello andrebari83

The DLL-files.com Client license key is designed to work on one machine at any given time. If you change your PC hardware setup, this may make it "look" like a new machine.
We can always help you get it reset however, so no problem.

I have reset your license now, so it should work on your new setup.


All you others, contact support with your purchase details to get license key reset.

andrebari83
Posts: 2
Joined: 26 Nov 2016, 20:25

Re: The licence has been used in other computer???

Post by andrebari83 »

thank you so much

orliksebastian
Posts: 2
Joined: 11 Dec 2016, 00:35

Re: The licence has been used in other computer???

Post by orliksebastian »

hola , formatie mi ordenador y al querer utilizar la licencia , me dice que ya fue registrada en otro ordenador , como se puede solucionar , desde ya gracias y saludos!

DllAdmin
Site Admin
Posts: 426
Joined: 17 Mar 2011, 12:32
Contact:

Re: The licence has been used in other computer???

Post by DllAdmin »

Ofrecemos soporte en inglés y sueco. Este mensaje fue traducido en translate.google.com.

Si necesita su reajuste de teclas, envíe un mensaje a www.dll-files.com/support
Recuerde incluir el número de referencia.

If you need your key re-set, send a message at www.dll-files.com/support
Remember to include reference number.

ricardofludir
Posts: 2
Joined: 27 Nov 2016, 20:51

Re: The licence has been used in other computer???

Post by ricardofludir »

today need reinstall the windows in my laptop because need change the hard driver but now the license has been use in other computer,what i can do?

DllAdmin
Site Admin
Posts: 426
Joined: 17 Mar 2011, 12:32
Contact:

Re: The licence has been used in other computer???

Post by DllAdmin »

ricardofludir wrote:today need reinstall the windows in my laptop because need change the hard driver but now the license has been use in other computer,what i can do?
Contact support at www.dll-files.com/support to get your license re-set.

Best regards
Erik
DLL-Files.com

Nail
Posts: 1
Joined: 30 Dec 2016, 20:51

Re: The licence has been used in other computer???

Post by Nail »

Hello, I bought the program 12.06.2016 but now i tried to open program but program says "the license is registered on another computer"

Can you unlock my key ?

isac
Posts: 2
Joined: 10 Jan 2017, 05:21

Re: The licence has been used in other computer???

Post by isac »

Ola, estou com o mesmo problema, comprei o software usei uma vez e ele disse que a chave de licença ja estava cadastrado em outro computador. Urgente

DllAdmin
Site Admin
Posts: 426
Joined: 17 Mar 2011, 12:32
Contact:

Re: The licence has been used in other computer???

Post by DllAdmin »

For everyone with this issue;

Contact support at www.dll-files.com/support to get your license re-set.

Fruggy
Posts: 1
Joined: 28 Jan 2017, 06:15

Re: The licence has been used in other computer???

Post by Fruggy »

I purchased on Sep 15, 2016 and just needed it now and ran it and it said there was an update so I updated it and now I get the message "This license is registered on another computer. Contact support for help."

I did contact them on the site but the email I received said to come here for support.

DllAdmin
Site Admin
Posts: 426
Joined: 17 Mar 2011, 12:32
Contact:

Re: The licence has been used in other computer???

Post by DllAdmin »

Fruggy wrote:I purchased on Sep 15, 2016 and just needed it now and ran it and it said there was an update so I updated it and now I get the message "This license is registered on another computer. Contact support for help."

I did contact them on the site but the email I received said to come here for support.
Hello Fruggy,

Support is manned Monday-Friday, 10-16 CET.
As a service to you, we also provide this forum that can help you find solutions for some problems when support is not available.

To get your license re-set, contact support directly.

Erik
DLL-Files.com

g.cruznieves
Posts: 1
Joined: 19 Mar 2017, 21:03

Re: The licence has been used in other computer???

Post by g.cruznieves »

I have the same computer its telling me that someone else is using it im the only one can you help me

DllAdmin
Site Admin
Posts: 426
Joined: 17 Mar 2011, 12:32
Contact:

Re: The licence has been used in other computer???

Post by DllAdmin »

Contact support at www.dll-files.com/support to get your license re-set.

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