Program Will Not Replace DLL file

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Program Will Not Replace DLL file

Postby signmanbob » 12 Feb 2017, 04:00

I purchased the DLL-Files.com Client in order to try and see if a new ntdll.dll file will solve my crashes that were faulting this file in Windows logs.
I am using Windows 7 64bit version, but I am getting a message that I don't have permission to replace this file when I try to replace it through your program.
I am running the client as administrator. How can I get it to replace this .dll file?

Thank you,
Bob
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signmanbob
 
Posts: 3
Joined: 12 Feb 2017, 03:49

Re: Program Will Not Replace DLL file

Postby DllAdmin » 13 Feb 2017, 14:58

Hello signmanbob,

ntdll.dll is an important system file, that is always in use when in Windows.

If this file was missing or corrupted, I do not believe you would be able to use Windows.

What is the issue you were hoping to resolve by replacing this file?
What is the exact and complete error message you get regarding this file?
When do you get this error?
Which program is requesting this file?

What have you tried so far for solving this error?

Best regards
Erik
DLL-Files.com
DllAdmin
Site Admin
 
Posts: 270
Joined: 17 Mar 2011, 11:32

Re: Program Will Not Replace DLL file

Postby signmanbob » 13 Feb 2017, 15:59

Hello Erik,
Thank you for your reply and support.
My hobby is flying realistically on my home computer using complex payware aircraft.
I am getting a very persistent ntdll.dll error that is crashing my Lockheed Martin "Prepar3d" flight simulator.
It doesn't seem to matter which aircraft that I fly, the simulator would crash with the same ntdll.dll error.
I thought that this .dll file might be to blame, but now I suspect that it is merely the messenger bringing the bad news, which is that I have other problems.
I tried to replace the .dll file using your program, but got the above error.
Since, I have reinstalled Prepar3d with the newer version and disabled all of my payware addons, except just a couple, trying to pinpoint which addon is causing this ntdll.dll crash.
I am using Windows 7 64bit with 64Gigs of ram and a GTX970 graphics card.

Below is a sample of the Windows Log file after a crash:

Log Name: Application
Source: Application Error
Date: 2/12/2017 11:51:15 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Prepar3D.exe, version: 3.4.22.19868, time stamp: 0x588f7cbf
Faulting module name: ntdll.dll, version: 6.1.7601.23572, time stamp: 0x57fd02d3
Exception code: 0xc0000374
Fault offset: 0x000ce8fb
Faulting process id: 0x1d58
Faulting application start time: 0x01d285bb390ab589
Faulting application path: C:\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 6e47de38-f1b0-11e6-8e33-4c72b967203c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-13T05:51:15.000000000Z" />
<EventRecordID>25517</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
<Security />
</System>
<EventData>
<Data>Prepar3D.exe</Data>
<Data>3.4.22.19868</Data>
<Data>588f7cbf</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.23572</Data>
<Data>57fd02d3</Data>
<Data>c0000374</Data>
<Data>000ce8fb</Data>
<Data>1d58</Data>
<Data>01d285bb390ab589</Data>
<Data>C:\Lockheed Martin\Prepar3D v3\Prepar3D.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>6e47de38-f1b0-11e6-8e33-4c72b967203c</Data>
</EventData>
</Event>
signmanbob
 
Posts: 3
Joined: 12 Feb 2017, 03:49

Re: Program Will Not Replace DLL file

Postby DllAdmin » 14 Feb 2017, 10:09

Hi Signmanbob,

I believe this can be solved by upgrading or re-installing your graphics drivers and software.

It might also be caused by incompatibility with some graphics settings in card software or game.

I am sorry I can not be more specific, and hope this helps.

Regards
Erik
DLL-Files.com
DllAdmin
Site Admin
 
Posts: 270
Joined: 17 Mar 2011, 11:32

Re: Program Will Not Replace DLL file

Postby signmanbob » 14 Feb 2017, 12:35

DllAdmin wrote:Hi Signmanbob,

I believe this can be solved by upgrading or re-installing your graphics drivers and software.

It might also be caused by incompatibility with some graphics settings in card software or game.

I am sorry I can not be more specific, and hope this helps.

Regards
Erik
DLL-Files.com


I will check that Erik. Your suggestions give me some new things to try. Thank you.

Bob
signmanbob
 
Posts: 3
Joined: 12 Feb 2017, 03:49


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