"my activation code is invalid"!!!!

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"my activation code is invalid"!!!!

Postby Frank Helmling » 13 Dec 2017, 19:16

I bought a licence for my laptop and can't get started because "my activation code is invalid"!!!!
Frank Helmling
 
Posts: 4
Joined: 13 Dec 2017, 19:13

Re: "my activation code is invalid"!!!!

Postby Frank Helmling » 14 Dec 2017, 10:36

No reply from service, no reply in forum by admin!
Frank Helmling
 
Posts: 4
Joined: 13 Dec 2017, 19:13

Re: "my activation code is invalid"!!!!

Postby DllAdmin » 14 Dec 2017, 10:54

Hello Frank,

I can not find any emails or messages from your email address in our support system.
How and from which email address have you tried contacting us?

Support is manned Mon. - Fri. 10-18 CET.

We respond to all incoming requests in order, as soon as we can.

The license key sent to you is valid, ans should work for activating the DLL-Files.com Client.

Make sure you are using the correct software, and not the discontinued "DLL-Files Fixer".


How to download, install and use the DLL-Files.com Client.

Download install file via link in purchase e-mail, from http://www.dll-files.com or from (direct download link) https://download.dll-files.com/client/c ... p_demo.exe

Once downloaded, start the clientsetup_demo.exe to install.

In order to register your copy of the DLL-files.com Client, go to “REGISTER LICENSE KEY”, insert your license key, and click “Register”.

Image

Or; go to “SETTINGS”, insert your license key at “My License”, and click “Register License”.

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All letters are upper case, all 0's the number zero. Do not remove any characters as the "-" dashes between segments.

Make sure there are no spaces before or after the key in the input window.

To be sure you enter the correct key, please try copy and pasting it, instead of typing by hand.


If you keep having problems registering, please send a screenshot showing both error message and input license key, so we can see what is wrong;
https://support.microsoft.com/en-us/ins ... screenshot

Send this to support @ dll-files.com , or use "contact customer support" form at https://www.dll-files.com/support/

Best regards
Erik
DLL-Files.com
DllAdmin
Site Admin
 
Posts: 330
Joined: 17 Mar 2011, 12:32

Re: "my activation code is invalid"!!!!

Postby Frank Helmling » 14 Dec 2017, 11:40

hallo Erik,

sendet you an email.

Frank
Frank Helmling
 
Posts: 4
Joined: 13 Dec 2017, 19:13

Re: "my activation code is invalid"!!!!

Postby Frank Helmling » 14 Dec 2017, 21:27

Problem solved, thanks to support by Erik from DLL-Files.com.
Frank Helmling
 
Posts: 4
Joined: 13 Dec 2017, 19:13


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