news:2e79db49-f21a-41c2-a730-d2be30386a3a@o14g2000prn.googlegroups.com...
On Dec 8, 7:25 pm, "glee" <gle...@spamindspring.com> wrote:
>
> >On Dec 8, 9:18 am, "glee" <gle...@spamindspring.com> wrote:
> >> "Navyguy" <maginee...@yahoo.com> wrote in message
>>
>> >>news:2ba74d24-e550-4d1a-9ea7-183e84e98867@22g2000prx.googlegroups.com...
>>
>> >> >It seems to be doing both. At times it will shut down normally
>> >> >and
>> >> >others it won't. Also, sometimes I'll do updates on the
>> >> >administrator
>> >> >account and then logofff and restart the computer to use the User
>> >> >account and sometimes it hangs there as as well.
>>
>> >> If the "User" account is a limited account, that is, it is not in
>> >> the
>> >> Administrators group and does not have admin privileges, that may
>> >> account for Spybot's failure to Immunize if you are trying to
>> >> Immunize
>> >> from the Limited User account.
>>
>> >> Is the Administrator account a user account you created with admin
>> >> rights, or are you using the built-in Administrator account (which
>> >> you
>> >> should NOT be using)?
>>
>> >> Are there any errors in Event Viewer that correspond to the hangs
>> >> you
>> >> are seeing?
>> >> Control Panel> Administrative Tools> Event Viewer
>>
>> >I have a User account with limited privileges and an Administrator
>> >account with full privileges. I only use the Administrator account
>> >for
>> >downloads, updates and the like. I Use the user account for surfing
>> >the internet.
>>
>> >I checked the Event Viewer and this is what it gave me:
>>
>> >Application Log Application error records 512 .0 KB
>> >Security Log Security Audit Records 512.0 KB
>> >System Log System Error Records 512.0 KB
>> >Internet Explorer Log Custom Log Error Records
>>
>> >In application: there s various errors for application hangings,
>> >warnings for WinMgmt, crypt32 errors, application errors, ESENT,
>> >warnings for MSiInstaller, Microsoft Office 10 errors, SNL
>> >HiveManager warnings, Avira Antivir warning, ASP.NET2.050727.0
>> >warning, LoadPerf errors.
>>
>> >In System there s an sr error on the 24th and 26th of last month,
>> >and
>> >a DCOM on the 24th of last month, then a W32Time error, which was on
>> >the 29th of last month. There s quite a few recently which have to
>> >do
>> >with Service Control Manager and still others with warnings of
>> >avgntflt, and on the 27th of last month Tcpip,
>>
>> >Security had no errors
>>
>> >I use to have Spywareblaster some time ago but was told I should
>> >remove it. Actually, until this situation came about I was perfectly
>> >happy with what I had and it performed well and now its all
>> >this,.....
>>
>> I can't imagine any reason for someone to tell you to remove
>> SpywareBlaster on a WinXP system, other than they don't know what
>> they
>> are talking about.
>>
>> You need to look for errors listed in Event Viewer that occurred on
>> the
>> date and time of one of your shutdown failures. Just listing the
>> types
>> of errors whether or not they correspond to those shutdown failures
>> doesn't help us.
>
>
>I again cheked the Event Viewer for the last time I had to reset the
>cvomputer (yesterday) it gave the following error
>
>
>Type Source
>Error Service Control Manager
>
>When I checked the properties of the error it said Event I.D. 7023
>
>
>In addition whether Spybot or Spywareblaster, the point is that Spybot
>should work after I've uninstalled it and re-installed it. I shouldn't
>have to go to Spybots forum for anything because I never had to before
>and it worked fine. 'Something' has happened to my computer which is
>causing Spybot not to function and to act erratically. That is the
>root of this problem. Some have suggested it may be a RAM problem and
>I've run Memtest twice and passed. Also, I was able to boot normally
>today.
That still is not the error details. Open Event Viewer, find the errors
that correspond with the Time and Date of your shutdown hangs or other
failures, double click one of those errors in the list to bring up the
Properties. On the right side of the Event Properties will be 3
buttons: an Up arrow, a Down arrow, and a picture of two staggered
pieces of paper. Click the 3rd button....it will copy all the error
details to the clipboard.
Open a reply to this message and paste the info from the clipboard into
the body of your reply here.
Do that for all the errors that correspond to a shutdown hang or other
issue you are having, and let us know what the issue was for each
corresponding error you list.
You wrote: "I shouldn't have to go to Spybot's forum for anything
because I never had to before and it worked fine."
Are you kidding? Everyone here in this forum has an issue with
something in XP, yet they all ran XP for a long time before an issue
came up. According to your logic no one should post anything anywhere,
because it "used to work fine". My car stopped going into gear when I
put it in Drive. I shouldn't need to go to a transmission shop because
I never had to before and it worked fine.
The fact that you reinstalled Spybot doesn't mean anything. First of
all, uninstalling may not have removed all its files or settings.
Secondly, even if the issue is caused by a change made in XP that is
affecting Spybot, the people in the Spybot forums are more likely to be
aware of what might cause the error or incompatibility, since it may be
exclusive to the proper working of Spybot.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/