HD Problem:
Moderators: DllAdmin, DLLADMIN ONLY
Re: HD Problem:
"Paul" <nospam@needed.com> wrote in message
news:ie07q6$g2t$1@news.eternal-september.org...
> Paul wrote:
>> glee wrote:
>>> "Paul" <nospam@needed.com> wrote in message
>>> news:idv24k$o8h$1@news.eternal-september.org...
>>>> Navyguy wrote:
>>>>
>>>>>
>>>>> I thought I should also relate that since Spybot doesnt seem to be
>>>>> working normally with the passive immunization today I downloaded
>>>>> Spywareblaster but found that it won't let me download updates and
>>>>> gave me this message:
>>>>>
>>>>> The server may be temporarily unavailable or there may be a
>>>>> conflict
>>>>> with firewall (Windows) software installed on your pc. The update
>>>>> file
>>>>> may have gotten corrupted during download.
>>>>>
>>>>> I tried several times at different times of the day with the same
>>>>> message.
>>>>>
>>>>> Robert
>>>>
>>>> Did you see my posting a while back, where I gave a possible
>>>> recipe for using the Kaspersky offline scanner (I came up with a
>>>> method to defeat the EULA screen). Any time you find AV software
>>>> is not able to get updates over the Internet, that means
>>>> you're infected. (Or for that matter, lots of other
>>>> strange behaviors, can have the same root cause.)
>>>>
>>>> (The section at the bottom, if your keyboard is working...)
>>>>
>>>> http://groups.google.com/group/microsof ... ode=source
>>>>
>>>
>>> Or, far simpler, he could try a different offline AV disc. His Dell
>>> network adapter is likely causing the freeze he's getting with
>>> Kaspersky...it's a fairly well know issue with older Dells and some
>>> Linux bootable AV discs, such as Avira and Kaspersky. I've had the
>>> best luck in such situations, using the BitDefender rescue disc
>>> instead:
>>> http://download.bitdefender.com/rescue_cd/
>>>
>>> Using The BitDefender Rescue Cd -
>>> http://forum.bitdefender.com/index.php? ... opic=16602
>>>
>
> I got the old version of BitDefender working this morning.
> You change the boot line to the following, to prevent
> input freeze-up in VPC 2007 (and perhaps on some real
> systems too).
>
> knoppix i8042.noloop
>
> Once in there, open a Terminal window and run
>
> /usr/sbin/network-setup
>
> The nice thing about that menu based thing, is you
> have more options than just DHCP over ethernet. There is
> even some kind of option for PPP over a modem.
>
> Due to the age of that CD, it claimed the "free license" had
> expired. But for the first time, I got it to fire up and
> accept input.
>
> BitDefenderRescueCD_v2.0.0_3_08_2009.iso
>
> *******
>
> The Aug 2010 version of BitDefender booted OK, and didn't need a
> custom boot line. It connected to the network OK, and downloaded
> about 18MB of files or so (I wasn't watching it that carefully).
>
> In VPC2007, the screen ended up too small, and I needed to use a
> custom xorg.conf , kill the "X" server process, drop to single
> user terminal, issue "startx", and then I had a 1152x864 sized
> virtual window for the scanner to run. The key ingredients of
> a custom xorg.conf (for VPC 2007) are things like:
>
> HorizSync 31.5 - 75.0
> VertRefresh 50.0 - 100.0
> Modeline "1152x864_50.00" 66.25 1152 1208 1320 1488 864 867
> 871 892 -hsync +vsync
>
> DefaultDepth 16
> SubSection "Display"
> Depth 16
> Modes "1152x864_50.00"
> EndSubSection
>
> That gets around problems with the S3 graphics chip emulated
> in VPC 2007 (no 24 bit graphics mode, low max clock for VGA).
>
> I keep a copy of the custom xorg.conf file on the virtual hard drive,
> for issues like this (that's part of the work I've done over
> the last two weeks).
>
> That wouldn't have stopped a real user like Navyguy, as it's
> an issue with VPC 2007 and not so much with real computers.
>
> And BitDefender detected the EICAR file I left on the virtual
> hard drive, so it passed the most simple minded test.
>
> Which means, some day, if I need it, I'd actually burn a CD
> with it
Testing them in VPC tells you exactly nothing about compatibility issues
with the various hardware encountered in the field. Because one of them
works on your system, or in VPC on your system, only tests the
usefulness of the app on systems where it runs. You're not testing it
on assorted hardware.
Also, testing an old version (in this case, well over a year old) is a
waste of your time. Improvements made in later versions aren't just to
the scanning engine and defs....bugs are fixed and driver compatibility
is also improved.
As I said a couple of times, I and many others have tested most of the
rescue CDs in the field on dozens of different machines with different
hardware. Some will freeze on certain model laptops, and on many dell
computers. Newer versions of the various rescue CDs have improved their
driver compatibility. This is well documented in support forums for
some of the rescue CDs, moderated by the authors of the CDs.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
news:ie07q6$g2t$1@news.eternal-september.org...
> Paul wrote:
>> glee wrote:
>>> "Paul" <nospam@needed.com> wrote in message
>>> news:idv24k$o8h$1@news.eternal-september.org...
>>>> Navyguy wrote:
>>>>
>>>>>
>>>>> I thought I should also relate that since Spybot doesnt seem to be
>>>>> working normally with the passive immunization today I downloaded
>>>>> Spywareblaster but found that it won't let me download updates and
>>>>> gave me this message:
>>>>>
>>>>> The server may be temporarily unavailable or there may be a
>>>>> conflict
>>>>> with firewall (Windows) software installed on your pc. The update
>>>>> file
>>>>> may have gotten corrupted during download.
>>>>>
>>>>> I tried several times at different times of the day with the same
>>>>> message.
>>>>>
>>>>> Robert
>>>>
>>>> Did you see my posting a while back, where I gave a possible
>>>> recipe for using the Kaspersky offline scanner (I came up with a
>>>> method to defeat the EULA screen). Any time you find AV software
>>>> is not able to get updates over the Internet, that means
>>>> you're infected. (Or for that matter, lots of other
>>>> strange behaviors, can have the same root cause.)
>>>>
>>>> (The section at the bottom, if your keyboard is working...)
>>>>
>>>> http://groups.google.com/group/microsof ... ode=source
>>>>
>>>
>>> Or, far simpler, he could try a different offline AV disc. His Dell
>>> network adapter is likely causing the freeze he's getting with
>>> Kaspersky...it's a fairly well know issue with older Dells and some
>>> Linux bootable AV discs, such as Avira and Kaspersky. I've had the
>>> best luck in such situations, using the BitDefender rescue disc
>>> instead:
>>> http://download.bitdefender.com/rescue_cd/
>>>
>>> Using The BitDefender Rescue Cd -
>>> http://forum.bitdefender.com/index.php? ... opic=16602
>>>
>
> I got the old version of BitDefender working this morning.
> You change the boot line to the following, to prevent
> input freeze-up in VPC 2007 (and perhaps on some real
> systems too).
>
> knoppix i8042.noloop
>
> Once in there, open a Terminal window and run
>
> /usr/sbin/network-setup
>
> The nice thing about that menu based thing, is you
> have more options than just DHCP over ethernet. There is
> even some kind of option for PPP over a modem.
>
> Due to the age of that CD, it claimed the "free license" had
> expired. But for the first time, I got it to fire up and
> accept input.
>
> BitDefenderRescueCD_v2.0.0_3_08_2009.iso
>
> *******
>
> The Aug 2010 version of BitDefender booted OK, and didn't need a
> custom boot line. It connected to the network OK, and downloaded
> about 18MB of files or so (I wasn't watching it that carefully).
>
> In VPC2007, the screen ended up too small, and I needed to use a
> custom xorg.conf , kill the "X" server process, drop to single
> user terminal, issue "startx", and then I had a 1152x864 sized
> virtual window for the scanner to run. The key ingredients of
> a custom xorg.conf (for VPC 2007) are things like:
>
> HorizSync 31.5 - 75.0
> VertRefresh 50.0 - 100.0
> Modeline "1152x864_50.00" 66.25 1152 1208 1320 1488 864 867
> 871 892 -hsync +vsync
>
> DefaultDepth 16
> SubSection "Display"
> Depth 16
> Modes "1152x864_50.00"
> EndSubSection
>
> That gets around problems with the S3 graphics chip emulated
> in VPC 2007 (no 24 bit graphics mode, low max clock for VGA).
>
> I keep a copy of the custom xorg.conf file on the virtual hard drive,
> for issues like this (that's part of the work I've done over
> the last two weeks).
>
> That wouldn't have stopped a real user like Navyguy, as it's
> an issue with VPC 2007 and not so much with real computers.
>
> And BitDefender detected the EICAR file I left on the virtual
> hard drive, so it passed the most simple minded test.
>
> Which means, some day, if I need it, I'd actually burn a CD
> with it
Testing them in VPC tells you exactly nothing about compatibility issues
with the various hardware encountered in the field. Because one of them
works on your system, or in VPC on your system, only tests the
usefulness of the app on systems where it runs. You're not testing it
on assorted hardware.
Also, testing an old version (in this case, well over a year old) is a
waste of your time. Improvements made in later versions aren't just to
the scanning engine and defs....bugs are fixed and driver compatibility
is also improved.
As I said a couple of times, I and many others have tested most of the
rescue CDs in the field on dozens of different machines with different
hardware. Some will freeze on certain model laptops, and on many dell
computers. Newer versions of the various rescue CDs have improved their
driver compatibility. This is well documented in support forums for
some of the rescue CDs, moderated by the authors of the CDs.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
Re: HD Problem:
"Navyguy" <magineer02@yahoo.com> wrote in message
news:f3cb00b6-733d-464b-8614-e2e6b005145a@t8g2000prh.googlegroups.com...
On Dec 10, 10:43 pm, "glee" <gle...@spamindspring.com> wrote:
> "Paul" <nos...@needed.com> wrote in message
>
> news:idv24k$o8h$1@news.eternal-september.org...
>>
>> > Did you see my posting a while back, where I gave a possible
>> > recipe for using the Kaspersky offline scanner (I came up with a
>> > method to defeat the EULA screen). Any time you find AV software
>> > is not able to get updates over the Internet, that means
>> > you're infected. (Or for that matter, lots of other
>> > strange behaviors, can have the same root cause.)
>>
>> > (The section at the bottom, if your keyboard is working...)
>>
>> >http://groups.google.com/group/microsof ... eneral/msg...
>>
>> Or, far simpler, he could try a different offline AV disc. His Dell
>> network adapter is likely causing the freeze he's getting with
>> Kaspersky...it's a fairly well know issue with older Dells and some
>> Linux bootable AV discs, such as Avira and Kaspersky. I've had the
>> best
>> luck in such situations, using the BitDefender rescue disc
>instead:http://download.bitdefender.com/rescue_cd/
>>
>> Using The BitDefender Rescue Cd
>-http://forum.bitdefender.com/index.php? ... 873890a87c...
>>
>
>This is what I did, I checked the links you gave me for how to use the
>BitDefender CD first but it was rather hard to follow and I didn't see
>anything that was of help. In any case, I created a BitDefender CD
>and I loaded it so that it would boot off the CD. BitDefender came up
>and automatically searched for updates then it automatically did a
>full scan of my system with no threats detected.
>After it was finished I tried removing the disc but it wouldn't let
>me. I believe I selected home when a dialog box appeared and I
>selected logoff thinking it would take me back to logging off the
>computer, but instead it asked for my name and password and at that
>point it hung up on the name and password screen. I tried pressing
>Esc, and Ctrl-Alt-Del but nothing I did seemed to have any effect. So
>again(ugh) I had to press the reset button to get out of it. The
>computer came back up with no apparent problems/issues except that the
>Spywareblaster icon had disappeared from my desktop however the
>program was still there and I made a new icon.
>
>So, if my computer is indeed infected then BitDefender should have
>detected it, correct?
>
>All the programs seem to be working normally, except for the passive
>immunization of Spybot not completing, and of Spywareblaster not being
>able to update. I apologize if I didn't mention that I had resolved
>the Word EULA issue by reinstalling it again and accepting the
>agreement on the Admin account. However I had tried this previously
>and it didn't work but this last time it did.
Sorry, I should have told you how to Exit when done, and given you the
link to the manual that explains its use:
http://download.bitdefender.com/rescue_ ... cue_cd.pdf
The way you're supposed to exit the BitDefender CD when the scan is
completed and closed, is to right-click the BitDefender desktop, and on
the menu that appears, click EXIT. Then you wait for the GUI to close,
and on the black screen a message will soon appear telling you to remove
the CD and restart.
You computer is almost definitely not infected, if you passed the
BitDefender rescue CD scan. We can TRY again to get back on track with
your original issues. I have some instructions for you to follow
exactly, if you can bear with me and avoid trying the other myriad
suggestions that may be posted by others, until we are done.
I'm going to give you one thing at a time, since you have more than one
issue, based on the Spybot and SpywareBlaster problems, and other issues
evident from your Event Viewer log. If I give instructions for all at
once, I think you will become confused....so we need to do a back and
forth through a few messages.
First: I assume you are using Internet Explorer as your default web
browser. Go to Control Panel> Internet Options> Connections tab ....OR
from within Internet Explorer, click its Tools menu> Internet Options>
Connections tab.
On the Connections tab, click the "LAN Settings" button near the bottom
right.
In the LAN Settings window that appears, in the "Proxy Server" section
on the bottom half, there is a check box for "Use a proxy server for
your LAN.." Make sure there is NO check in that box. There should be
NO checks in ANY boxes in the LAN Settings in a normal broadband setup.
Remove all check marks, and click OK, then back in the main Internet
Properties window, click Apply.
IMPORTANT: Tell me if any of those boxes in LAN Settings had check marks
in them when you looked.
While still in Internet Properties, click the Advanced tab at the top.
In the list there, scroll ALL the way down to the "Security" heading,
and put a check in the box for "Empty temporary Internet files folder
when browser is closed" and click Apply.
Now click the General tab at the top of Internet properties.
In the "Browsing History" section, click the Settings button. In the new
window, use the box of numbers in the Temporary Internet Files section
to set the Disk Space To Use to 50. Click OK. This brings you back to
the General tab.
If you have Internet Explorer 7, in Browsing History, click the Delete
button. Then click the "Delete Files" button for "Temporary Internet
Files" and click OK in the confirmation message that pops up. When it's
done deleting files, click Close, then click OK to close Internet
Options.
If you have Internet Explorer 8, in Browsing History, click the Delete
button. In the Delete Browsing History box that appears, put a check in
ALL the boxes EXCEPT Passwords, and click the Delete button.
Close Internet Explorer if it was open.
Now open SpywareBlaster, go to its Update section and try to update.
Post back with your results.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
news:f3cb00b6-733d-464b-8614-e2e6b005145a@t8g2000prh.googlegroups.com...
On Dec 10, 10:43 pm, "glee" <gle...@spamindspring.com> wrote:
> "Paul" <nos...@needed.com> wrote in message
>
> news:idv24k$o8h$1@news.eternal-september.org...
>>
>> > Did you see my posting a while back, where I gave a possible
>> > recipe for using the Kaspersky offline scanner (I came up with a
>> > method to defeat the EULA screen). Any time you find AV software
>> > is not able to get updates over the Internet, that means
>> > you're infected. (Or for that matter, lots of other
>> > strange behaviors, can have the same root cause.)
>>
>> > (The section at the bottom, if your keyboard is working...)
>>
>> >http://groups.google.com/group/microsof ... eneral/msg...
>>
>> Or, far simpler, he could try a different offline AV disc. His Dell
>> network adapter is likely causing the freeze he's getting with
>> Kaspersky...it's a fairly well know issue with older Dells and some
>> Linux bootable AV discs, such as Avira and Kaspersky. I've had the
>> best
>> luck in such situations, using the BitDefender rescue disc
>instead:http://download.bitdefender.com/rescue_cd/
>>
>> Using The BitDefender Rescue Cd
>-http://forum.bitdefender.com/index.php? ... 873890a87c...
>>
>
>This is what I did, I checked the links you gave me for how to use the
>BitDefender CD first but it was rather hard to follow and I didn't see
>anything that was of help. In any case, I created a BitDefender CD
>and I loaded it so that it would boot off the CD. BitDefender came up
>and automatically searched for updates then it automatically did a
>full scan of my system with no threats detected.
>After it was finished I tried removing the disc but it wouldn't let
>me. I believe I selected home when a dialog box appeared and I
>selected logoff thinking it would take me back to logging off the
>computer, but instead it asked for my name and password and at that
>point it hung up on the name and password screen. I tried pressing
>Esc, and Ctrl-Alt-Del but nothing I did seemed to have any effect. So
>again(ugh) I had to press the reset button to get out of it. The
>computer came back up with no apparent problems/issues except that the
>Spywareblaster icon had disappeared from my desktop however the
>program was still there and I made a new icon.
>
>So, if my computer is indeed infected then BitDefender should have
>detected it, correct?
>
>All the programs seem to be working normally, except for the passive
>immunization of Spybot not completing, and of Spywareblaster not being
>able to update. I apologize if I didn't mention that I had resolved
>the Word EULA issue by reinstalling it again and accepting the
>agreement on the Admin account. However I had tried this previously
>and it didn't work but this last time it did.
Sorry, I should have told you how to Exit when done, and given you the
link to the manual that explains its use:
http://download.bitdefender.com/rescue_ ... cue_cd.pdf
The way you're supposed to exit the BitDefender CD when the scan is
completed and closed, is to right-click the BitDefender desktop, and on
the menu that appears, click EXIT. Then you wait for the GUI to close,
and on the black screen a message will soon appear telling you to remove
the CD and restart.
You computer is almost definitely not infected, if you passed the
BitDefender rescue CD scan. We can TRY again to get back on track with
your original issues. I have some instructions for you to follow
exactly, if you can bear with me and avoid trying the other myriad
suggestions that may be posted by others, until we are done.
I'm going to give you one thing at a time, since you have more than one
issue, based on the Spybot and SpywareBlaster problems, and other issues
evident from your Event Viewer log. If I give instructions for all at
once, I think you will become confused....so we need to do a back and
forth through a few messages.
First: I assume you are using Internet Explorer as your default web
browser. Go to Control Panel> Internet Options> Connections tab ....OR
from within Internet Explorer, click its Tools menu> Internet Options>
Connections tab.
On the Connections tab, click the "LAN Settings" button near the bottom
right.
In the LAN Settings window that appears, in the "Proxy Server" section
on the bottom half, there is a check box for "Use a proxy server for
your LAN.." Make sure there is NO check in that box. There should be
NO checks in ANY boxes in the LAN Settings in a normal broadband setup.
Remove all check marks, and click OK, then back in the main Internet
Properties window, click Apply.
IMPORTANT: Tell me if any of those boxes in LAN Settings had check marks
in them when you looked.
While still in Internet Properties, click the Advanced tab at the top.
In the list there, scroll ALL the way down to the "Security" heading,
and put a check in the box for "Empty temporary Internet files folder
when browser is closed" and click Apply.
Now click the General tab at the top of Internet properties.
In the "Browsing History" section, click the Settings button. In the new
window, use the box of numbers in the Temporary Internet Files section
to set the Disk Space To Use to 50. Click OK. This brings you back to
the General tab.
If you have Internet Explorer 7, in Browsing History, click the Delete
button. Then click the "Delete Files" button for "Temporary Internet
Files" and click OK in the confirmation message that pops up. When it's
done deleting files, click Close, then click OK to close Internet
Options.
If you have Internet Explorer 8, in Browsing History, click the Delete
button. In the Delete Browsing History box that appears, put a check in
ALL the boxes EXCEPT Passwords, and click the Delete button.
Close Internet Explorer if it was open.
Now open SpywareBlaster, go to its Update section and try to update.
Post back with your results.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
Re: HD Problem:
"Navyguy" <magineer02@yahoo.com> wrote in message
news:c0511b19-59bc-4db1-8441-b8eeaa79bda1@t8g2000prh.googlegroups.com...
On Dec 11, 9:14 am, "glee" <gle...@spamindspring.com> wrote:
> Sorry, I should have told you how to Exit when done, and given you the
> link to the manual that explains its
> use:http://download.bitdefender.com/rescue_ ... cue_cd.pdf
>
> The way you're supposed to exit the BitDefender CD when the scan is
> completed and closed, is to right-click the BitDefender desktop, and
> on
> the menu that appears, click EXIT. Then you wait for the GUI to close,
> and on the black screen a message will soon appear telling you to
> remove
> the CD and restart.
>
> You computer is almost definitely not infected, if you passed the
> BitDefender rescue CD scan. We can TRY again to get back on track with
> your original issues. I have some instructions for you to follow
> exactly, if you can bear with me and avoid trying the other myriad
> suggestions that may be posted by others, until we are done.
>
> I'm going to give you one thing at a time, since you have more than
> one
> issue, based on the Spybot and SpywareBlaster problems, and other
> issues
> evident from your Event Viewer log. If I give instructions for all at
> once, I think you will become confused....so we need to do a back and
> forth through a few messages.
>
> First: I assume you are using Internet Explorer as your default web
> browser. Go to Control Panel> Internet Options> Connections tab ....OR
> from within Internet Explorer, click its Tools menu> Internet Options>
> Connections tab.
>
> On the Connections tab, click the "LAN Settings" button near the
> bottom
> right.
>
> In the LAN Settings window that appears, in the "Proxy Server" section
> on the bottom half, there is a check box for "Use a proxy server for
> your LAN.." Make sure there is NO check in that box. There should be
> NO checks in ANY boxes in the LAN Settings in a normal broadband
> setup.
> Remove all check marks, and click OK, then back in the main Internet
> Properties window, click Apply.
>
> IMPORTANT: Tell me if any of those boxes in LAN Settings had check
> marks
> in them when you looked.
>
> While still in Internet Properties, click the Advanced tab at the top.
> In the list there, scroll ALL the way down to the "Security" heading,
> and put a check in the box for "Empty temporary Internet files folder
> when browser is closed" and click Apply.
>
> Now click the General tab at the top of Internet properties.
> In the "Browsing History" section, click the Settings button. In the
> new
> window, use the box of numbers in the Temporary Internet Files section
> to set the Disk Space To Use to 50. Click OK. This brings you back to
> the General tab.
>
> If you have Internet Explorer 7, in Browsing History, click the Delete
> button. Then click the "Delete Files" button for "Temporary Internet
> Files" and click OK in the confirmation message that pops up. When
> it's
> done deleting files, click Close, then click OK to close Internet
> Options.
>
> If you have Internet Explorer 8, in Browsing History, click the Delete
> button. In the Delete Browsing History box that appears, put a check
> in
> ALL the boxes EXCEPT Passwords, and click the Delete button.
>
> Close Internet Explorer if it was open.
>
> Now open SpywareBlaster, go to its Update section and try to update.
>
> Post back with your results.
> --
> Glen Ventura
> MS MVP Oct. 2002 - Sept. 2009
> CompTIA A+http://dts-l.net/- Hide quoted text -
>
> - Show quoted text -
I will be glad to follow ONLY your instructions to resolve this issue.
I did as you said to the letter and it may be worth noting that In the
Temporary Internet Files and History settings I had already had the
disk space to use as 50. However when I tried to download updates from
Spywareblaster it gave me the same message as before.
I wont do anything until your next set of instructions.
Please answer BOTH these questions I asked you to answer in my last
post:
- In the LAN Settings window, in the "Proxy Server" section, were any of
the boxes checkmarked when you went there?
- Are they all unchecked now?
Open Spybot, switch the Mode to Advanced Mode, then go to Tools>
Resident, and UNcheck the boxes for both SDHelper and Tea Timer. Close
Spybot.
Open SpywareBlaster, and click on "Updates" on the left side, then click
the "Options" link.
Select "Use a direct connection to the Internet."
Also make sure the box for "Use Alternative Download Method" is
UNchecked.
Close SpywareBlaster.
Reboot.
Start SpywareBlaster and try the Updates again.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
news:c0511b19-59bc-4db1-8441-b8eeaa79bda1@t8g2000prh.googlegroups.com...
On Dec 11, 9:14 am, "glee" <gle...@spamindspring.com> wrote:
> Sorry, I should have told you how to Exit when done, and given you the
> link to the manual that explains its
> use:http://download.bitdefender.com/rescue_ ... cue_cd.pdf
>
> The way you're supposed to exit the BitDefender CD when the scan is
> completed and closed, is to right-click the BitDefender desktop, and
> on
> the menu that appears, click EXIT. Then you wait for the GUI to close,
> and on the black screen a message will soon appear telling you to
> remove
> the CD and restart.
>
> You computer is almost definitely not infected, if you passed the
> BitDefender rescue CD scan. We can TRY again to get back on track with
> your original issues. I have some instructions for you to follow
> exactly, if you can bear with me and avoid trying the other myriad
> suggestions that may be posted by others, until we are done.
>
> I'm going to give you one thing at a time, since you have more than
> one
> issue, based on the Spybot and SpywareBlaster problems, and other
> issues
> evident from your Event Viewer log. If I give instructions for all at
> once, I think you will become confused....so we need to do a back and
> forth through a few messages.
>
> First: I assume you are using Internet Explorer as your default web
> browser. Go to Control Panel> Internet Options> Connections tab ....OR
> from within Internet Explorer, click its Tools menu> Internet Options>
> Connections tab.
>
> On the Connections tab, click the "LAN Settings" button near the
> bottom
> right.
>
> In the LAN Settings window that appears, in the "Proxy Server" section
> on the bottom half, there is a check box for "Use a proxy server for
> your LAN.." Make sure there is NO check in that box. There should be
> NO checks in ANY boxes in the LAN Settings in a normal broadband
> setup.
> Remove all check marks, and click OK, then back in the main Internet
> Properties window, click Apply.
>
> IMPORTANT: Tell me if any of those boxes in LAN Settings had check
> marks
> in them when you looked.
>
> While still in Internet Properties, click the Advanced tab at the top.
> In the list there, scroll ALL the way down to the "Security" heading,
> and put a check in the box for "Empty temporary Internet files folder
> when browser is closed" and click Apply.
>
> Now click the General tab at the top of Internet properties.
> In the "Browsing History" section, click the Settings button. In the
> new
> window, use the box of numbers in the Temporary Internet Files section
> to set the Disk Space To Use to 50. Click OK. This brings you back to
> the General tab.
>
> If you have Internet Explorer 7, in Browsing History, click the Delete
> button. Then click the "Delete Files" button for "Temporary Internet
> Files" and click OK in the confirmation message that pops up. When
> it's
> done deleting files, click Close, then click OK to close Internet
> Options.
>
> If you have Internet Explorer 8, in Browsing History, click the Delete
> button. In the Delete Browsing History box that appears, put a check
> in
> ALL the boxes EXCEPT Passwords, and click the Delete button.
>
> Close Internet Explorer if it was open.
>
> Now open SpywareBlaster, go to its Update section and try to update.
>
> Post back with your results.
> --
> Glen Ventura
> MS MVP Oct. 2002 - Sept. 2009
> CompTIA A+http://dts-l.net/- Hide quoted text -
>
> - Show quoted text -
I will be glad to follow ONLY your instructions to resolve this issue.
I did as you said to the letter and it may be worth noting that In the
Temporary Internet Files and History settings I had already had the
disk space to use as 50. However when I tried to download updates from
Spywareblaster it gave me the same message as before.
I wont do anything until your next set of instructions.
Please answer BOTH these questions I asked you to answer in my last
post:
- In the LAN Settings window, in the "Proxy Server" section, were any of
the boxes checkmarked when you went there?
- Are they all unchecked now?
Open Spybot, switch the Mode to Advanced Mode, then go to Tools>
Resident, and UNcheck the boxes for both SDHelper and Tea Timer. Close
Spybot.
Open SpywareBlaster, and click on "Updates" on the left side, then click
the "Options" link.
Select "Use a direct connection to the Internet."
Also make sure the box for "Use Alternative Download Method" is
UNchecked.
Close SpywareBlaster.
Reboot.
Start SpywareBlaster and try the Updates again.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
Re: HD Problem:
"Navyguy" <magineer02@yahoo.com> wrote in message
news:00d00625-fb86-4c44-973b-72af45d7784c@c13g2000prc.googlegroups.com...
>On Dec 11, 4:54 pm, "glee" <gle...@spamindspring.com> wrote:
>> "Navyguy" <maginee...@yahoo.com> wrote in message
>>
>> news:c0511b19-59bc-4db1-8441-b8eeaa79bda1@t8g2000prh.googlegroups.com...
>> On Dec 11, 9:14 am, "glee" <gle...@spamindspring.com> wrote:
>>
>>
>> > Sorry, I should have told you how to Exit when done, and given you
>> > the
>> > link to the manual that explains its
>> > use:http://download.bitdefender.com/rescue_ ... cue_cd.pdf
>>
>> > The way you're supposed to exit the BitDefender CD when the scan is
>> > completed and closed, is to right-click the BitDefender desktop,
>> > and
>> > on
>> > the menu that appears, click EXIT. Then you wait for the GUI to
>> > close,
>> > and on the black screen a message will soon appear telling you to
>> > remove
>> > the CD and restart.
>>
>> > You computer is almost definitely not infected, if you passed the
>> > BitDefender rescue CD scan. We can TRY again to get back on track
>> > with
>> > your original issues. I have some instructions for you to follow
>> > exactly, if you can bear with me and avoid trying the other myriad
>> > suggestions that may be posted by others, until we are done.
>>
>> > I'm going to give you one thing at a time, since you have more than
>> > one
>> > issue, based on the Spybot and SpywareBlaster problems, and other
>> > issues
>> > evident from your Event Viewer log. If I give instructions for all
>> > at
>> > once, I think you will become confused....so we need to do a back
>> > and
>> > forth through a few messages.
>>
>> > First: I assume you are using Internet Explorer as your default web
>> > browser. Go to Control Panel> Internet Options> Connections tab
>> > ....OR
>> > from within Internet Explorer, click its Tools menu> Internet
>> > Options>
>> > Connections tab.
>>
>> > On the Connections tab, click the "LAN Settings" button near the
>> > bottom
>> > right.
>>
>> > In the LAN Settings window that appears, in the "Proxy Server"
>> > section
>> > on the bottom half, there is a check box for "Use a proxy server
>> > for
>> > your LAN.." Make sure there is NO check in that box. There should
>> > be
>> > NO checks in ANY boxes in the LAN Settings in a normal broadband
>> > setup.
>> > Remove all check marks, and click OK, then back in the main
>> > Internet
>> > Properties window, click Apply.
>>
>> > IMPORTANT: Tell me if any of those boxes in LAN Settings had check
>> > marks
>> > in them when you looked.
>>
>> > While still in Internet Properties, click the Advanced tab at the
>> > top.
>> > In the list there, scroll ALL the way down to the "Security"
>> > heading,
>> > and put a check in the box for "Empty temporary Internet files
>> > folder
>> > when browser is closed" and click Apply.
>>
>> > Now click the General tab at the top of Internet properties.
>> > In the "Browsing History" section, click the Settings button. In
>> > the
>> > new
>> > window, use the box of numbers in the Temporary Internet Files
>> > section
>> > to set the Disk Space To Use to 50. Click OK. This brings you back
>> > to
>> > the General tab.
>>
>> > If you have Internet Explorer 7, in Browsing History, click the
>> > Delete
>> > button. Then click the "Delete Files" button for "Temporary
>> > Internet
>> > Files" and click OK in the confirmation message that pops up. When
>> > it's
>> > done deleting files, click Close, then click OK to close Internet
>> > Options.
>>
>> > If you have Internet Explorer 8, in Browsing History, click the
>> > Delete
>> > button. In the Delete Browsing History box that appears, put a
>> > check
>> > in
>> > ALL the boxes EXCEPT Passwords, and click the Delete button.
>>
>> > Close Internet Explorer if it was open.
>>
>> > Now open SpywareBlaster, go to its Update section and try to
>> > update.
>>
>> > Post back with your results.
>>
>> I will be glad to follow ONLY your instructions to resolve this
>> issue.
>> I did as you said to the letter and it may be worth noting that In
>> the
>> Temporary Internet Files and History settings I had already had the
>> disk space to use as 50. However when I tried to download updates
>> from
>> Spywareblaster it gave me the same message as before.
>>
>> I wont do anything until your next set of instructions.
>>
>> Please answer BOTH these questions I asked you to answer in my last
>> post:
>> - In the LAN Settings window, in the "Proxy Server" section, were any
>> of
>> the boxes checkmarked when you went there?
>> - Are they all unchecked now?
>>
>> Open Spybot, switch the Mode to Advanced Mode, then go to Tools>
>> Resident, and UNcheck the boxes for both SDHelper and Tea Timer.
>> Close
>> Spybot.
>>
>> Open SpywareBlaster, and click on "Updates" on the left side, then
>> click
>> the "Options" link.
>> Select "Use a direct connection to the Internet."
>> Also make sure the box for "Use Alternative Download Method" is
>> UNchecked.
>> Close SpywareBlaster.
>> Reboot.
>> Start SpywareBlaster and try the Updates again.
>>
>
>None of the boxes in the Lan settings were checked and I left them
>that way and closed the window. So all boxes are UN-checked.
>
>I had uninstalled Spybot in favor of Spywareblaster per your
>recommendation and I didn't want a conflict of anti-malware programs.
>So I reinstalled it but suprisingly while going through the
>installation procedures after checking for updates, I was able to
>complete the immunization and passive immunization process.
>
>IN any case, I did as you requested and unchecked the SDhelper and Tea
>Timer and closed Spybot.
>
>I then open Spywareblaster>Updates>options but it already had the
>settings you described including the ' Use Alternate Download Method'
>being UNchecked. I closed Spywareblaster, rebooted, started
>Spywareblaster again and checked for updates but it gave me the same
>message as before.
>
>The server may be temporarily unavailable or there may be a conflict
>with firewall (Windows) software installed on your pc. The update file
>may have gotten corrupted during download.
>
>Another thing I've noticed is that of late when loggin off it has that
>window that pops up for ending the session but then it comes back and
>says not responding and I have to click iot again to end the session.
>It may or may not have anything to do with this problem but I thought
>you should know.
>
Apparently there's an issue in the recent update from Avira Anti-virus
....which I believe is what you said you are using... causing
SpywareBlaster to fail to update, as well as other issues in other apps.
It is described here:
http://www.wilderssecurity.com/showthread.php?t=288444
http://www.wilderssecurity.com/showthre ... 444&page=2
There is a workaround described here:
http://www.wilderssecurity.com/showthread.php?t=288615
<quote>
It is possible to disable the buggy component of Avira AntiVir Personal,
and continue using the rest of the product (until a fix is made
available by Avira).
1. Open Avira AntiVir Personal. (There is likely an icon on your
desktop, or in your system tray by the clock.)
2. Click the "Configuration" link on the main screen. This opens the
configuration panel.
3. Check the "Expert mode" option.
4. Click on General > Security.
5. *Uncheck* the option titled "Protect files and registry entries from
manipulation".
6. Click the "OK" button.
7. Reboot your computer.
After a reboot, you should now be able to use SpywareBlaster (and any
other affected applications) without issues.
</quote>
Exactly what does it say in the box you are referring to, that pops up
when you try to log off? I don't know what box you mean.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
news:00d00625-fb86-4c44-973b-72af45d7784c@c13g2000prc.googlegroups.com...
>On Dec 11, 4:54 pm, "glee" <gle...@spamindspring.com> wrote:
>> "Navyguy" <maginee...@yahoo.com> wrote in message
>>
>> news:c0511b19-59bc-4db1-8441-b8eeaa79bda1@t8g2000prh.googlegroups.com...
>> On Dec 11, 9:14 am, "glee" <gle...@spamindspring.com> wrote:
>>
>>
>> > Sorry, I should have told you how to Exit when done, and given you
>> > the
>> > link to the manual that explains its
>> > use:http://download.bitdefender.com/rescue_ ... cue_cd.pdf
>>
>> > The way you're supposed to exit the BitDefender CD when the scan is
>> > completed and closed, is to right-click the BitDefender desktop,
>> > and
>> > on
>> > the menu that appears, click EXIT. Then you wait for the GUI to
>> > close,
>> > and on the black screen a message will soon appear telling you to
>> > remove
>> > the CD and restart.
>>
>> > You computer is almost definitely not infected, if you passed the
>> > BitDefender rescue CD scan. We can TRY again to get back on track
>> > with
>> > your original issues. I have some instructions for you to follow
>> > exactly, if you can bear with me and avoid trying the other myriad
>> > suggestions that may be posted by others, until we are done.
>>
>> > I'm going to give you one thing at a time, since you have more than
>> > one
>> > issue, based on the Spybot and SpywareBlaster problems, and other
>> > issues
>> > evident from your Event Viewer log. If I give instructions for all
>> > at
>> > once, I think you will become confused....so we need to do a back
>> > and
>> > forth through a few messages.
>>
>> > First: I assume you are using Internet Explorer as your default web
>> > browser. Go to Control Panel> Internet Options> Connections tab
>> > ....OR
>> > from within Internet Explorer, click its Tools menu> Internet
>> > Options>
>> > Connections tab.
>>
>> > On the Connections tab, click the "LAN Settings" button near the
>> > bottom
>> > right.
>>
>> > In the LAN Settings window that appears, in the "Proxy Server"
>> > section
>> > on the bottom half, there is a check box for "Use a proxy server
>> > for
>> > your LAN.." Make sure there is NO check in that box. There should
>> > be
>> > NO checks in ANY boxes in the LAN Settings in a normal broadband
>> > setup.
>> > Remove all check marks, and click OK, then back in the main
>> > Internet
>> > Properties window, click Apply.
>>
>> > IMPORTANT: Tell me if any of those boxes in LAN Settings had check
>> > marks
>> > in them when you looked.
>>
>> > While still in Internet Properties, click the Advanced tab at the
>> > top.
>> > In the list there, scroll ALL the way down to the "Security"
>> > heading,
>> > and put a check in the box for "Empty temporary Internet files
>> > folder
>> > when browser is closed" and click Apply.
>>
>> > Now click the General tab at the top of Internet properties.
>> > In the "Browsing History" section, click the Settings button. In
>> > the
>> > new
>> > window, use the box of numbers in the Temporary Internet Files
>> > section
>> > to set the Disk Space To Use to 50. Click OK. This brings you back
>> > to
>> > the General tab.
>>
>> > If you have Internet Explorer 7, in Browsing History, click the
>> > Delete
>> > button. Then click the "Delete Files" button for "Temporary
>> > Internet
>> > Files" and click OK in the confirmation message that pops up. When
>> > it's
>> > done deleting files, click Close, then click OK to close Internet
>> > Options.
>>
>> > If you have Internet Explorer 8, in Browsing History, click the
>> > Delete
>> > button. In the Delete Browsing History box that appears, put a
>> > check
>> > in
>> > ALL the boxes EXCEPT Passwords, and click the Delete button.
>>
>> > Close Internet Explorer if it was open.
>>
>> > Now open SpywareBlaster, go to its Update section and try to
>> > update.
>>
>> > Post back with your results.
>>
>> I will be glad to follow ONLY your instructions to resolve this
>> issue.
>> I did as you said to the letter and it may be worth noting that In
>> the
>> Temporary Internet Files and History settings I had already had the
>> disk space to use as 50. However when I tried to download updates
>> from
>> Spywareblaster it gave me the same message as before.
>>
>> I wont do anything until your next set of instructions.
>>
>> Please answer BOTH these questions I asked you to answer in my last
>> post:
>> - In the LAN Settings window, in the "Proxy Server" section, were any
>> of
>> the boxes checkmarked when you went there?
>> - Are they all unchecked now?
>>
>> Open Spybot, switch the Mode to Advanced Mode, then go to Tools>
>> Resident, and UNcheck the boxes for both SDHelper and Tea Timer.
>> Close
>> Spybot.
>>
>> Open SpywareBlaster, and click on "Updates" on the left side, then
>> click
>> the "Options" link.
>> Select "Use a direct connection to the Internet."
>> Also make sure the box for "Use Alternative Download Method" is
>> UNchecked.
>> Close SpywareBlaster.
>> Reboot.
>> Start SpywareBlaster and try the Updates again.
>>
>
>None of the boxes in the Lan settings were checked and I left them
>that way and closed the window. So all boxes are UN-checked.
>
>I had uninstalled Spybot in favor of Spywareblaster per your
>recommendation and I didn't want a conflict of anti-malware programs.
>So I reinstalled it but suprisingly while going through the
>installation procedures after checking for updates, I was able to
>complete the immunization and passive immunization process.
>
>IN any case, I did as you requested and unchecked the SDhelper and Tea
>Timer and closed Spybot.
>
>I then open Spywareblaster>Updates>options but it already had the
>settings you described including the ' Use Alternate Download Method'
>being UNchecked. I closed Spywareblaster, rebooted, started
>Spywareblaster again and checked for updates but it gave me the same
>message as before.
>
>The server may be temporarily unavailable or there may be a conflict
>with firewall (Windows) software installed on your pc. The update file
>may have gotten corrupted during download.
>
>Another thing I've noticed is that of late when loggin off it has that
>window that pops up for ending the session but then it comes back and
>says not responding and I have to click iot again to end the session.
>It may or may not have anything to do with this problem but I thought
>you should know.
>
Apparently there's an issue in the recent update from Avira Anti-virus
....which I believe is what you said you are using... causing
SpywareBlaster to fail to update, as well as other issues in other apps.
It is described here:
http://www.wilderssecurity.com/showthread.php?t=288444
http://www.wilderssecurity.com/showthre ... 444&page=2
There is a workaround described here:
http://www.wilderssecurity.com/showthread.php?t=288615
<quote>
It is possible to disable the buggy component of Avira AntiVir Personal,
and continue using the rest of the product (until a fix is made
available by Avira).
1. Open Avira AntiVir Personal. (There is likely an icon on your
desktop, or in your system tray by the clock.)
2. Click the "Configuration" link on the main screen. This opens the
configuration panel.
3. Check the "Expert mode" option.
4. Click on General > Security.
5. *Uncheck* the option titled "Protect files and registry entries from
manipulation".
6. Click the "OK" button.
7. Reboot your computer.
After a reboot, you should now be able to use SpywareBlaster (and any
other affected applications) without issues.
</quote>
Exactly what does it say in the box you are referring to, that pops up
when you try to log off? I don't know what box you mean.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
Re: HD Problem:
"Navyguy" <magineer02@yahoo.com> wrote in message
news:c657cc90-ea08-4d81-8ef2-9856881ba098@n2g2000pre.googlegroups.com...
>On Dec 11, 9:17 pm, "glee" <gle...@spamindspring.com> wrote:
>>
>> Apparently there's an issue in the recent update from Avira
>> Anti-virus
>> ...which I believe is what you said you are using... causing
>> SpywareBlaster to fail to update, as well as other issues in other
>> apps.
>> It is described
>here:http://www.wilderssecurity.com/showthre ... urity.com/
>showthread.php?t=288444&page=2
>>
>> There is a workaround described
>here:http://www.wilderssecurity.com/showthread.php?t=288615
>>
>> <quote>
>>
>> It is possible to disable the buggy component of Avira AntiVir
>> Personal,
>> and continue using the rest of the product (until a fix is made
>> available by Avira).
>>
>> 1. Open Avira AntiVir Personal. (There is likely an icon on your
>> desktop, or in your system tray by the clock.)
>> 2. Click the "Configuration" link on the main screen. This opens the
>> configuration panel.
>> 3. Check the "Expert mode" option.
>> 4. Click on General > Security.
>> 5. *Uncheck* the option titled "Protect files and registry entries
>> from
>> manipulation".
>> 6. Click the "OK" button.
>> 7. Reboot your computer.
>>
>> After a reboot, you should now be able to use SpywareBlaster (and any
>> other affected applications) without issues.
>>
>> </quote>
>>
>> Exactly what does it say in the box you are referring to, that pops
>> up
>> when you try to log off? I don't know what box you mean.
>>
>
>I read the links you provided and then followed your procedures and
>Spywareblaster updated beautifully!@! Everything seems to be working
>normally now. I do have one last question for you however. Which anti-
>malware program to keep? Should I uninstall Spybot again and keep
>Spywareblaster? I seem to remember you saying that there might be
>leftovers of Spybot even if I uninstalled it, so which ever I choose
>can you tell me how to completely remove it or is the Add/Remove
>enough?
>
>The sign off Window problem I now believe was associated with the
>above problem and in any case hasn't re-appeared. If it does or I
>encounter other problems I will start a new thread.
>
>I appreaciate all your time and effort in walking me through this to
>resolve the problem.
Be aware that turning off the Avira option, "Protect files and registry
entries from manipulation," is a temporary workaround, until Avira comes
up with an update to fix the issue it's causing in XP. Eventually it
should be turned back on....the problem is they likely won't let you
know when it's been fixed. So, you will have to try re-enabling the
setting after a week or so, and see if it causes problems again. If it
does, disable it again and try again in another week. If the problem is
gone, then they apparently fixed it with an update, and you can leave it
enabled.
To test it, you would enable the setting in Avira, and see if it
interferes with SpywareBlaster update anymore.
You can have both SpywareBlaster and SpyBot installed with no problems.
I just don't find SpyBot particularly useful. It has two "resident"
modules....SDHelper and Tea Timer. Tea Timer can cause a lot of
problems, preventing other apps from updating or working properly, or
even installing properly. SDHelper isn't a problem in most cases.
I always recommend disabling Tea Timer, as do most handlers in malware
removal forums.
If you decide to uninstall SpyBot (as I said, there's no reason to, but
do disable Tea Timer), just uninstall normally, reboot, and if it left a
folder in Program Files, delete it. That should be good enough.
I do have more things you should do to clean up some issues that are
evident from your Event Viewer logs. It's pretty much just some
maintenance/cleanup stuff and adjusting a setting....but I have to go
right now, as I have an appointment. I'll post back in a few hours,
with some further instructions.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
news:c657cc90-ea08-4d81-8ef2-9856881ba098@n2g2000pre.googlegroups.com...
>On Dec 11, 9:17 pm, "glee" <gle...@spamindspring.com> wrote:
>>
>> Apparently there's an issue in the recent update from Avira
>> Anti-virus
>> ...which I believe is what you said you are using... causing
>> SpywareBlaster to fail to update, as well as other issues in other
>> apps.
>> It is described
>here:http://www.wilderssecurity.com/showthre ... urity.com/
>showthread.php?t=288444&page=2
>>
>> There is a workaround described
>here:http://www.wilderssecurity.com/showthread.php?t=288615
>>
>> <quote>
>>
>> It is possible to disable the buggy component of Avira AntiVir
>> Personal,
>> and continue using the rest of the product (until a fix is made
>> available by Avira).
>>
>> 1. Open Avira AntiVir Personal. (There is likely an icon on your
>> desktop, or in your system tray by the clock.)
>> 2. Click the "Configuration" link on the main screen. This opens the
>> configuration panel.
>> 3. Check the "Expert mode" option.
>> 4. Click on General > Security.
>> 5. *Uncheck* the option titled "Protect files and registry entries
>> from
>> manipulation".
>> 6. Click the "OK" button.
>> 7. Reboot your computer.
>>
>> After a reboot, you should now be able to use SpywareBlaster (and any
>> other affected applications) without issues.
>>
>> </quote>
>>
>> Exactly what does it say in the box you are referring to, that pops
>> up
>> when you try to log off? I don't know what box you mean.
>>
>
>I read the links you provided and then followed your procedures and
>Spywareblaster updated beautifully!@! Everything seems to be working
>normally now. I do have one last question for you however. Which anti-
>malware program to keep? Should I uninstall Spybot again and keep
>Spywareblaster? I seem to remember you saying that there might be
>leftovers of Spybot even if I uninstalled it, so which ever I choose
>can you tell me how to completely remove it or is the Add/Remove
>enough?
>
>The sign off Window problem I now believe was associated with the
>above problem and in any case hasn't re-appeared. If it does or I
>encounter other problems I will start a new thread.
>
>I appreaciate all your time and effort in walking me through this to
>resolve the problem.
Be aware that turning off the Avira option, "Protect files and registry
entries from manipulation," is a temporary workaround, until Avira comes
up with an update to fix the issue it's causing in XP. Eventually it
should be turned back on....the problem is they likely won't let you
know when it's been fixed. So, you will have to try re-enabling the
setting after a week or so, and see if it causes problems again. If it
does, disable it again and try again in another week. If the problem is
gone, then they apparently fixed it with an update, and you can leave it
enabled.
To test it, you would enable the setting in Avira, and see if it
interferes with SpywareBlaster update anymore.
You can have both SpywareBlaster and SpyBot installed with no problems.
I just don't find SpyBot particularly useful. It has two "resident"
modules....SDHelper and Tea Timer. Tea Timer can cause a lot of
problems, preventing other apps from updating or working properly, or
even installing properly. SDHelper isn't a problem in most cases.
I always recommend disabling Tea Timer, as do most handlers in malware
removal forums.
If you decide to uninstall SpyBot (as I said, there's no reason to, but
do disable Tea Timer), just uninstall normally, reboot, and if it left a
folder in Program Files, delete it. That should be good enough.
I do have more things you should do to clean up some issues that are
evident from your Event Viewer logs. It's pretty much just some
maintenance/cleanup stuff and adjusting a setting....but I have to go
right now, as I have an appointment. I'll post back in a few hours,
with some further instructions.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
Re: HD Problem:
On 12 Dec 2010, Navyguy <magineer02@yahoo.com> wrote in
microsoft.public.windowsxp.general:
> With regards to Spybot and Spywareblaster if you feel that Spybot
> doesn't offer anything worthwhile or useful then I would prefer to
> delete it to keep my computer as lean and clean as I can.
I keep Spybot installed for its one feature that I like, Immunize. It
updates your hosts file and browser's block-the-bad-guy lists once a
week. Otherwise I don't depend on it for anything, and I've never used
its resident protection programs.
microsoft.public.windowsxp.general:
> With regards to Spybot and Spywareblaster if you feel that Spybot
> doesn't offer anything worthwhile or useful then I would prefer to
> delete it to keep my computer as lean and clean as I can.
I keep Spybot installed for its one feature that I like, Immunize. It
updates your hosts file and browser's block-the-bad-guy lists once a
week. Otherwise I don't depend on it for anything, and I've never used
its resident protection programs.
Re: HD Problem:
"Navyguy" <magineer02@yahoo.com> wrote in message
news:b46457cb-fd22-4b56-9550-860af396bf96@r16g2000prh.googlegroups.com...
>
>I'll be glad to follow further instructions to clean up the computer
>and I wont do anything until I hear from you again.
>
>With regards to Spybot and Spywareblaster if you feel that Spybot
>doesn't offer anything worthwhile or useful then I would prefer to
>delete it to keep my computer as lean and clean as I can.
I agree with Nil. Keeping SpyBot for its Immunization and similar
features can be helpful.....just turn off the Resident protection
features....particularly Tea Timer!
I'll be back in a while.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/
news:b46457cb-fd22-4b56-9550-860af396bf96@r16g2000prh.googlegroups.com...
>
>I'll be glad to follow further instructions to clean up the computer
>and I wont do anything until I hear from you again.
>
>With regards to Spybot and Spywareblaster if you feel that Spybot
>doesn't offer anything worthwhile or useful then I would prefer to
>delete it to keep my computer as lean and clean as I can.
I agree with Nil. Keeping SpyBot for its Immunization and similar
features can be helpful.....just turn off the Resident protection
features....particularly Tea Timer!
I'll be back in a while.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
http://dts-l.net/