SqmApi.dll error messages- Win7
Posted: 08 Aug 2011, 04:54
Hi- I recently purchased a new computer (4 months ago) Gateway Mod SX2803 W/dual core processor running Win7 Home edition Premium. Every time I try to use a USB flash drive or MP3 player w/USB plugin I get error messages that say " unable to open sqmapi.dll . This file is ither corrupt or is not designed to run with windows" . Then it goes on to tell me to contact vendor (Microsoft?) if problem continues. I have tried the automatic troubleshooters which confirm there is a problem then the system hangs or just doe's not fix anything. I tried troubleshooting on the Microsoft site but no luck.
Question- I found a replacement sqmapi.dll file but there are two directories that have it. One under C:\program files\windows portable devices\sqmapi.dll (properties shows this file to be ZERO bytes?), The other path is C:\program files (x86)\windows portable devices\sqmapi.dll (properties shows this file size is 188KB. Which do I replace if any?
also the replacement file is sqmapi.dll with NO CAPS? Is this a problem and how dangerous is it to attempt to replace this type of file? I tried to update Win 7 with SP1 also, hoping to fix this but after D/l the update , it always fails and the troubleshooting does no good.Sorry about the long post but any help would be greatly appreciated.
Thank You Mike
Question- I found a replacement sqmapi.dll file but there are two directories that have it. One under C:\program files\windows portable devices\sqmapi.dll (properties shows this file to be ZERO bytes?), The other path is C:\program files (x86)\windows portable devices\sqmapi.dll (properties shows this file size is 188KB. Which do I replace if any?
also the replacement file is sqmapi.dll with NO CAPS? Is this a problem and how dangerous is it to attempt to replace this type of file? I tried to update Win 7 with SP1 also, hoping to fix this but after D/l the update , it always fails and the troubleshooting does no good.Sorry about the long post but any help would be greatly appreciated.
Thank You Mike