Hi Trish,
Please make sure the Fixer is allowed through any and all security software you may be using. This includes Windows firewall, other firewalls, anti virus software, live protection, and so on.
If you are certain no software is actively blocking the DLL-Files Fixer, try resetting your Internet Explorer settings.
How to reset Internet Explorer settings
1. Close any Internet Explorer or Windows Explorer windows that are currently open and close the application.
2. Open Internet Explorer by clicking the
Start button. In the search box, type
Internet Explorer, and then, in the list of results, click
Internet Explorer OR Run
Internet Explorer from a shortcut.
3. Click the
Tools button, and then click
Internet Options.
4. Click the
Advanced tab, and then click Click
“Restore advanced settings”.
5. Click
“Reset”
6. A new dialog appears on clicking
Reset:
Select the
Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data. Click
Reset.
7. When Internet Explorer finishes restoring the settings, Press “Apply” and “OK” button
8. Close Internet Explorer and restart computer.
http://windows.microsoft.com/is-IS/wind ... r-settings
Best regards
Erik
DLL-Files.com