Hello ricardoelpro13,
Make sure app is compatible with your Windows version.
Errors referencing "api-ms-win"* files are commonly caused by missing updates, packages, or bad updates.
First, make sure you are fully up to date with Windows Updates;
https://support.microsoft.com/en-us/hel ... ows-update
If that is not enough, also install "Microsoft Visual C++ Redistributable Packages for Visual Studio" 2013 (VC++ 12.0), and "2015, 2017 and 2019"
If using a 32bit (x86) Windows system, install the 32bit (x86) version.
If using a 64bit (x64) Windows system, install both the 32bit (x86), and the 64bit (x64) versions.
Available from Microsoft at;
2013:
https://support.microsoft.com/en-us/hel ... le-package
2015, 2017 and 2019:
x86:
https://aka.ms/vs/16/release/vc_redist.x86.exe
x64:
https://aka.ms/vs/16/release/vc_redist.x64.exe
If install gives error, do "Repair" or un-install the Redistributable Package before installing the new download.
Best regards
Erik
DLL-Files.com