I think my system is screwed... Defender & Explorer crash...

[roddyboy]

Okay, I have gone through a complete system reinstall... that took
around 18 hours to fully complete. I completely wiped my hard drive
clean, installed avast and adaware. My system is completely free of
virus and worms and trojans.
So... here is my problem.

When I start up my computer (Toshiba Satellite 6 months old) The first
thing that happens is I get a message saying that the Windows Defender
interface has stopped working and has to close down.

I also cannot open up any images by double clicking them or access the
System Folder or Performance Information areas in the control panel
without explorer restarting. And of course, that means I cannot access
them.

Now, it was working fine, so I set a system restore point and
everything worked perfectly. So, I installed one other program (that was
previously working perfect) and that's when the problems began this
time. So, I did a system restore to before I did the installation, and
it removed it. However, the program that I installed prior to that,
which worked before, now doesn't work either.

This whole scenario has played out three times now. And of course, my
toshiba flash cards don't work either. Now, I read on how to fix that,
but since I can't get into the performance area I can't do anything
about it.

So... since I'm worm/virus free, I am wondering if this has to be a
hardware issue. Do you know of any EASY TO USE free programs I can use
to check what is going on?

I'm not very good with the technical aspects of computers, so I need
something that will just scan my system and tell me where the erros is.
The toshiba people have been no help. They just told me to do a system
restore.... At least i think that's what she said... She's somewhere in
India I think.
Any help would be greatly appreciated.

Here are the error reports:

*problem signature
*problem event name: appcrash
application name: explorer.exe
application version: 6.0.6001.18164
application timestamp: 4907e242
fault module name: gdiplus.dll
fault module version: 5.2.6001.18065
fault module timestamp: 48180344
exception code: c0000005
exception offset: 0002c45b
os version: 6.0.6001.2.1.0.768.3
locale id: 1033
additional information 1: fd00
additional information 2: ea6f5fe8924aaa756324d57f87834160
additional information 3: fd00
additional information 4: ea6f5fe8924aaa756324d57f87834160
*extra information about the problem
*bucket id: 1048516821


*problem signature
*problem event name: appcrash
application name: msascui.exe
application version: 1.1.1600.0
application timestamp: 47918de2
fault module name: gdiplus.dll
fault module version: 5.2.6001.18065
fault module timestamp: 48180344
exception code: c0000005
exception offset: 0002c45b
os version: 6.0.6001.2.1.0.768.3
locale id: 1033
additional information 1: fd00
additional information 2: ea6f5fe8924aaa756324d57f87834160
additional information 3: fd00
additional information 4: ea6f5fe8924aaa756324d57f87834160
*extra information about the problem
*bucket id: 921729680


*problem signature
*problem event name: appcrash
application name: tcrdmain.exe
application version: 2.0.0.6
application timestamp: 47958c48
fault module name: gdiplus.dll
fault module version: 5.2.6001.18065
fault module timestamp: 48180344
exception code: c0000005
exception offset: 0002c45b
os version: 6.0.6001.2.1.0.768.3
locale id: 1033
additional information 1: 8654
additional information 2: b7ad9fe7b1c10342b4a0169e35a18b02
additional information 3: 3d30
additional information 4: 7b2d29fd4257fb5fa0455d8525790e51
*extra information about the problem
*bucket id: 1025272779


thank you in advance for any help.


--
RoddyBoy

[zachd [msft]]

I'd strongly bet you loaded a wonky font or that one of your fonts is
otherwise corrupt.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"RoddyBoy" <guest@unknown-email.com> wrote in message
news:fd2c4796b9752326f4caa3109624c1ff@nntp-gateway.com...
>
> Okay, I have gone through a complete system reinstall... that took
> around 18 hours to fully complete. I completely wiped my hard drive
> clean, installed avast and adaware. My system is completely free of
> virus and worms and trojans.
> So... here is my problem.
>
> When I start up my computer (Toshiba Satellite 6 months old) The first
> thing that happens is I get a message saying that the Windows Defender
> interface has stopped working and has to close down.
>
> I also cannot open up any images by double clicking them or access the
> System Folder or Performance Information areas in the control panel
> without explorer restarting. And of course, that means I cannot access
> them.
>
> Now, it was working fine, so I set a system restore point and
> everything worked perfectly. So, I installed one other program (that was
> previously working perfect) and that's when the problems began this
> time. So, I did a system restore to before I did the installation, and
> it removed it. However, the program that I installed prior to that,
> which worked before, now doesn't work either.
>
> This whole scenario has played out three times now. And of course, my
> toshiba flash cards don't work either. Now, I read on how to fix that,
> but since I can't get into the performance area I can't do anything
> about it.
>
> So... since I'm worm/virus free, I am wondering if this has to be a
> hardware issue. Do you know of any EASY TO USE free programs I can use
> to check what is going on?
>
> I'm not very good with the technical aspects of computers, so I need
> something that will just scan my system and tell me where the erros is.
> The toshiba people have been no help. They just told me to do a system
> restore.... At least i think that's what she said... She's somewhere in
> India I think.
> Any help would be greatly appreciated.
>
> Here are the error reports:
>
> *problem signature
> *problem event name: appcrash
> application name: explorer.exe
> application version: 6.0.6001.18164
> application timestamp: 4907e242
> fault module name: gdiplus.dll
> fault module version: 5.2.6001.18065
> fault module timestamp: 48180344
> exception code: c0000005
> exception offset: 0002c45b
> os version: 6.0.6001.2.1.0.768.3
> locale id: 1033
> additional information 1: fd00
> additional information 2: ea6f5fe8924aaa756324d57f87834160
> additional information 3: fd00
> additional information 4: ea6f5fe8924aaa756324d57f87834160
> *extra information about the problem
> *bucket id: 1048516821
>
>
> *problem signature
> *problem event name: appcrash
> application name: msascui.exe
> application version: 1.1.1600.0
> application timestamp: 47918de2
> fault module name: gdiplus.dll
> fault module version: 5.2.6001.18065
> fault module timestamp: 48180344
> exception code: c0000005
> exception offset: 0002c45b
> os version: 6.0.6001.2.1.0.768.3
> locale id: 1033
> additional information 1: fd00
> additional information 2: ea6f5fe8924aaa756324d57f87834160
> additional information 3: fd00
> additional information 4: ea6f5fe8924aaa756324d57f87834160
> *extra information about the problem
> *bucket id: 921729680
>
>
> *problem signature
> *problem event name: appcrash
> application name: tcrdmain.exe
> application version: 2.0.0.6
> application timestamp: 47958c48
> fault module name: gdiplus.dll
> fault module version: 5.2.6001.18065
> fault module timestamp: 48180344
> exception code: c0000005
> exception offset: 0002c45b
> os version: 6.0.6001.2.1.0.768.3
> locale id: 1033
> additional information 1: 8654
> additional information 2: b7ad9fe7b1c10342b4a0169e35a18b02
> additional information 3: 3d30
> additional information 4: 7b2d29fd4257fb5fa0455d8525790e51
> *extra information about the problem
> *bucket id: 1025272779
>
>
> thank you in advance for any help.
>
>
> --
> RoddyBoy

[cat-in-a-flat]

"RoddyBoy" <guest@unknown-email.com> wrote in message
news:fd2c4796b9752326f4caa3109624c1ff@nntp-gateway.com...
>
> Okay, I have gone through a complete system reinstall... that took
> around 18 hours to fully complete. I completely wiped my hard drive
> clean, installed avast and adaware. My system is completely free of
> virus and worms and trojans.
> So... here is my problem.

> SNIP>

After the re-install, you need to install hardware drivers.
If you didn't do that go here
http://www.csd.toshiba.com/cgi-bin/tais ... ject=vista
select your model, and get whatever you need.

Notice on the bottom of that page is a Laptop Forum link you can click on.
Bet you'd find help there.

[zachd [msft]]

And of course: if I did guess right, what font was it and where did you get
it from?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"zachd [MSFT]" <zachd@nomailplz.online.microsoft.com> wrote in message
news:eFVJ75CsJHA.5912@TK2MSFTNGP02.phx.gbl...
>
> I'd strongly bet you loaded a wonky font or that one of your fonts is
> otherwise corrupt.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
> "RoddyBoy" <guest@unknown-email.com> wrote in message
> news:fd2c4796b9752326f4caa3109624c1ff@nntp-gateway.com...
>>
>> Okay, I have gone through a complete system reinstall... that took
>> around 18 hours to fully complete. I completely wiped my hard drive
>> clean, installed avast and adaware. My system is completely free of
>> virus and worms and trojans.
>> So... here is my problem.
>>
>> When I start up my computer (Toshiba Satellite 6 months old) The first
>> thing that happens is I get a message saying that the Windows Defender
>> interface has stopped working and has to close down.
>>
>> I also cannot open up any images by double clicking them or access the
>> System Folder or Performance Information areas in the control panel
>> without explorer restarting. And of course, that means I cannot access
>> them.
>>
>> Now, it was working fine, so I set a system restore point and
>> everything worked perfectly. So, I installed one other program (that was
>> previously working perfect) and that's when the problems began this
>> time. So, I did a system restore to before I did the installation, and
>> it removed it. However, the program that I installed prior to that,
>> which worked before, now doesn't work either.
>>
>> This whole scenario has played out three times now. And of course, my
>> toshiba flash cards don't work either. Now, I read on how to fix that,
>> but since I can't get into the performance area I can't do anything
>> about it.
>>
>> So... since I'm worm/virus free, I am wondering if this has to be a
>> hardware issue. Do you know of any EASY TO USE free programs I can use
>> to check what is going on?
>>
>> I'm not very good with the technical aspects of computers, so I need
>> something that will just scan my system and tell me where the erros is.
>> The toshiba people have been no help. They just told me to do a system
>> restore.... At least i think that's what she said... She's somewhere in
>> India I think.
>> Any help would be greatly appreciated.
>>
>> Here are the error reports:
>>
>> *problem signature
>> *problem event name: appcrash
>> application name: explorer.exe
>> application version: 6.0.6001.18164
>> application timestamp: 4907e242
>> fault module name: gdiplus.dll
>> fault module version: 5.2.6001.18065
>> fault module timestamp: 48180344
>> exception code: c0000005
>> exception offset: 0002c45b
>> os version: 6.0.6001.2.1.0.768.3
>> locale id: 1033
>> additional information 1: fd00
>> additional information 2: ea6f5fe8924aaa756324d57f87834160
>> additional information 3: fd00
>> additional information 4: ea6f5fe8924aaa756324d57f87834160
>> *extra information about the problem
>> *bucket id: 1048516821
>>
>>
>> *problem signature
>> *problem event name: appcrash
>> application name: msascui.exe
>> application version: 1.1.1600.0
>> application timestamp: 47918de2
>> fault module name: gdiplus.dll
>> fault module version: 5.2.6001.18065
>> fault module timestamp: 48180344
>> exception code: c0000005
>> exception offset: 0002c45b
>> os version: 6.0.6001.2.1.0.768.3
>> locale id: 1033
>> additional information 1: fd00
>> additional information 2: ea6f5fe8924aaa756324d57f87834160
>> additional information 3: fd00
>> additional information 4: ea6f5fe8924aaa756324d57f87834160
>> *extra information about the problem
>> *bucket id: 921729680
>>
>>
>> *problem signature
>> *problem event name: appcrash
>> application name: tcrdmain.exe
>> application version: 2.0.0.6
>> application timestamp: 47958c48
>> fault module name: gdiplus.dll
>> fault module version: 5.2.6001.18065
>> fault module timestamp: 48180344
>> exception code: c0000005
>> exception offset: 0002c45b
>> os version: 6.0.6001.2.1.0.768.3
>> locale id: 1033
>> additional information 1: 8654
>> additional information 2: b7ad9fe7b1c10342b4a0169e35a18b02
>> additional information 3: 3d30
>> additional information 4: 7b2d29fd4257fb5fa0455d8525790e51
>> *extra information about the problem
>> *bucket id: 1025272779
>>
>>
>> thank you in advance for any help.
>>
>>
>> --
>> RoddyBoy
>
>