KB967715 keeps re-offering

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jeff jewitt
Posts: 3
Joined: 29 Mar 2009, 23:00

KB967715 keeps re-offering

Post by jeff jewitt »

I did a Windows update last Friday because I was having printing command
issues. One of the updates - KB967715 keeps re-offering everytime I re-boot.
I went to the windowns update log in the cmd line and it was successfully
installed, but after the re-boot, the aut updates finds it agaian and wants
to install it. Here is the text from the update log since the reboot
2009-03-30 11:49:35:468 3816 eec Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0400) ===========
2009-03-30 11:49:35:468 3816 eec Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-03-30 11:49:35:468 3816 eec Misc = Module:
C:\WINDOWS\system32\wucltui.dll
2009-03-30 11:49:35:468 3816 eec CltUI AU client got new directive =
'Download Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0x00000000
2009-03-30 11:49:35:468 3816 eec CltUI AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}


I went to the directive on How to Disable the Autorun functionality in
Windows, and used the Group policy to Turn off Autoplay (autorun?), and have
installed KB967715 in Safe mode, but it keeps re-offering. I'm not
comfortable with editing the registry at this point, so are the any other
viable suggestions?

--
Jeff

jeff jewitt
Posts: 3
Joined: 29 Mar 2009, 23:00

RE: KB967715 keeps re-offering

Post by jeff jewitt »

As an addendum, when I go to the Windows update Center, it doesn't find the
update and the little exclamation icon in the toolbar disappears.
--
Jeff


"Jeff Jewitt" wrote:

> I did a Windows update last Friday because I was having printing command
> issues. One of the updates - KB967715 keeps re-offering everytime I re-boot.
> I went to the windowns update log in the cmd line and it was successfully
> installed, but after the re-boot, the aut updates finds it agaian and wants
> to install it. Here is the text from the update log since the reboot
> 2009-03-30 11:49:35:468 3816 eec Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0400) ===========
> 2009-03-30 11:49:35:468 3816 eec Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2009-03-30 11:49:35:468 3816 eec Misc = Module:
> C:\WINDOWS\system32\wucltui.dll
> 2009-03-30 11:49:35:468 3816 eec CltUI AU client got new directive =
> 'Download Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
> return = 0x00000000
> 2009-03-30 11:49:35:468 3816 eec CltUI AU client creating UI plugin,
> clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
>
>
> I went to the directive on How to Disable the Autorun functionality in
> Windows, and used the Group policy to Turn off Autoplay (autorun?), and have
> installed KB967715 in Safe mode, but it keeps re-offering. I'm not
> comfortable with editing the registry at this point, so are the any other
> viable suggestions?
>
> --
> Jeff

jeff jewitt
Posts: 3
Joined: 29 Mar 2009, 23:00

RE: KB967715 keeps re-offering

Post by jeff jewitt »

I fixed the issue. I guess this is a common bug when you have Roxio
installed. I deleted the program Roxio DLA and all is well.
--
Jeff


"Jeff Jewitt" wrote:

> I did a Windows update last Friday because I was having printing command
> issues. One of the updates - KB967715 keeps re-offering everytime I re-boot.
> I went to the windowns update log in the cmd line and it was successfully
> installed, but after the re-boot, the aut updates finds it agaian and wants
> to install it. Here is the text from the update log since the reboot
> 2009-03-30 11:49:35:468 3816 eec Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0400) ===========
> 2009-03-30 11:49:35:468 3816 eec Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2009-03-30 11:49:35:468 3816 eec Misc = Module:
> C:\WINDOWS\system32\wucltui.dll
> 2009-03-30 11:49:35:468 3816 eec CltUI AU client got new directive =
> 'Download Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
> return = 0x00000000
> 2009-03-30 11:49:35:468 3816 eec CltUI AU client creating UI plugin,
> clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
>
>
> I went to the directive on How to Disable the Autorun functionality in
> Windows, and used the Group policy to Turn off Autoplay (autorun?), and have
> installed KB967715 in Safe mode, but it keeps re-offering. I'm not
> comfortable with editing the registry at this point, so are the any other
> viable suggestions?
>
> --
> Jeff

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