McAfee Security Centre - Cannot download

[freda]

i keep getting this error message - error signature - App name:
oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
McAfee cannot assist me.

[randem]

Perhaps something here can help rid you of infections
http://www.randem.com/virusproblems.html


--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/messages/9 ... 1236319938



"freda" <freda@discussions.microsoft.com> wrote in message
news:D13D844B-B0D9-4CEA-83A9-957D5626F031@microsoft.com...
>i keep getting this error message - error signature - App name:
> oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
> 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
> McAfee cannot assist me.

[r. mccarty]

Naming conventions that are like the file you describe are likely
an infection. Boot the PC to Safe mode with Networking and
visit this website.
http://www.eset.com/onlinescan/
Accept the agreement, load the ActiveX and scan your PC.
*Obviously McAfee has failed to protect you. Request a refund
and purchase an effective ( less performance killing ) product.

"freda" <freda@discussions.microsoft.com> wrote in message
news:D13D844B-B0D9-4CEA-83A9-957D5626F031@microsoft.com...
>i keep getting this error message - error signature - App name:
> oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
> 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
> McAfee cannot assist me.

[pa bear [ms mvp]]

You've got an existing hijackware infection. Attempting to install an
anti-virus application (i.e., McAfee Security Center freebie from your ISP)
after the fact is NOT going to help (even if you could somehow manage to
install it).

Backup your personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/comput ... /xppc.mspx

Also see.

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/comput ... event.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


freda wrote:
> i keep getting this error message - error signature - App name:
> oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
> 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
> McAfee cannot assist me.

[jim]

On Mon, 6 Apr 2009 11:47:00 -0700, freda
<freda@discussions.microsoft.com> wrote:

>i keep getting this error message - error signature - App name:
>oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
>5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
>McAfee cannot assist me.

It`s a bug - open regedit , find it , delete it .

[richard in az]

"Jim" <bojimbo261@aol.com> wrote in message news:ngmmt49an2s94f92kp8e7itac8psajcn8e@4ax.com...
| On Mon, 6 Apr 2009 11:47:00 -0700, freda
| <freda@discussions.microsoft.com> wrote:
|
| >i keep getting this error message - error signature - App name:
| >oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
| >5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
| >McAfee cannot assist me.
|
| It`s a bug - open regedit , find it , delete it .

Jim. You assume that Freda knows how to use regedit. A dangerous assumption for novices.

Freda. Can you provide more details?
When do you get this error message? At startup? When you open a program? What Program? etc.
The more detailed information you provide, the better solution you will be given.

[pa bear [ms mvp]]

Jim wrote:
> On Mon, 6 Apr 2009 11:47:00 -0700, freda
> <freda@discussions.microsoft.com> wrote:
>
>> i keep getting this error message - error signature - App name:
>> oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
>> 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and
>> even
>> McAfee cannot assist me.
>
> It`s a bug - open regedit , find it , delete it .

And Vundo will replace it on the next reboot.

[freda]

Hi

Thanks for your reply. I tried what you suggested and got one virus threat
- c:\windows\systems32\winarps32.exe which was removed. However, I still
cannot download McAfee as it is now saying that there are some files missing,
I have got onto Mcafee again and waiting their reply.

"R. McCarty" wrote:

> Naming conventions that are like the file you describe are likely
> an infection. Boot the PC to Safe mode with Networking and
> visit this website.
> http://www.eset.com/onlinescan/
> Accept the agreement, load the ActiveX and scan your PC.
> *Obviously McAfee has failed to protect you. Request a refund
> and purchase an effective ( less performance killing ) product.
>
> "freda" <freda@discussions.microsoft.com> wrote in message
> news:D13D844B-B0D9-4CEA-83A9-957D5626F031@microsoft.com...
> >i keep getting this error message - error signature - App name:
> > oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
> > 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
> > McAfee cannot assist me.
>
>
>

[freda]

Hi Tim

Thanks for reply, I ran MRT.EXE and the search did not find anything. Still
having the problem.

Freda

"Tim Meddick" wrote:

> Hi freda,
> It's definitely malware - I wonder if Microsoft's MRT.EXE
> would help? (Type mrt.exe in the "Run" box) Have you tried SpyBot - Search
> & Destroy (free)?
> --
>
> Cheers, Tim Meddick, Peckham, London.
>
>
> "freda" <freda@discussions.microsoft.com> wrote in message
> news:D13D844B-B0D9-4CEA-83A9-957D5626F031@microsoft.com...
> >i keep getting this error message - error signature - App name:
> > oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
> > 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
> > McAfee cannot assist me.
>
>
>

[freda]

Hi Richard

Yes I would be afraid of deleting something that I should not. If I knew
what the thing was called and where to look.

The error happens preinstallation and when McAfee collects the data needed
and then McAfee scans the computer for compatility. It is at this stage that
I get the error.

Freda

"Richard in AZ" wrote:

>
> "Jim" <bojimbo261@aol.com> wrote in message news:ngmmt49an2s94f92kp8e7itac8psajcn8e@4ax.com...
> | On Mon, 6 Apr 2009 11:47:00 -0700, freda
> | <freda@discussions.microsoft.com> wrote:
> |
> | >i keep getting this error message - error signature - App name:
> | >oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
> | >5.1.2600.5512 Offset 000f6416. Help - I have tried everything and even
> | >McAfee cannot assist me.
> |
> | It`s a bug - open regedit , find it , delete it .
>
> Jim. You assume that Freda knows how to use regedit. A dangerous assumption for novices.
>
> Freda. Can you provide more details?
> When do you get this error message? At startup? When you open a program? What Program? etc.
> The more detailed information you provide, the better solution you will be given.
>
>
>

[pa bear [ms mvp]]

Repost:

You've got an existing hijackware infection. Attempting to install an
anti-virus application (i.e., McAfee Security Center freebie from your ISP)
after the fact is NOT going to help (even if you could somehow manage to
install it).

Backup your personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/comput ... /xppc.mspx

Also see.

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/comput ... event.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


freda wrote:
> Hi Richard
>
> Yes I would be afraid of deleting something that I should not. If I knew
> what the thing was called and where to look.
>
> The error happens preinstallation and when McAfee collects the data needed
> and then McAfee scans the computer for compatility. It is at this stage
> that I get the error.
>
> Freda
>
> "Richard in AZ" wrote:
>
>>
>> "Jim" <bojimbo261@aol.com> wrote in message
>> news:ngmmt49an2s94f92kp8e7itac8psajcn8e@4ax.com...
>>> On Mon, 6 Apr 2009 11:47:00 -0700, freda
>>> <freda@discussions.microsoft.com> wrote:
>>>
>>>> i keep getting this error message - error signature - App name:
>>>> oxyyjfzhq.exe. App Ver: 13.3.125.0. Mod Name Kernel 32.dll. Mod Ver
>>>> 5.1.2600.5512 Offset 000f6416. Help - I have tried everything and
>>>> even McAfee cannot assist me.
>>>
>>> It`s a bug - open regedit , find it , delete it .
>>
>> Jim. You assume that Freda knows how to use regedit. A dangerous
>> assumption for novices.
>>
>> Freda. Can you provide more details?
>> When do you get this error message? At startup? When you open a
>> program?
>> What Program? etc. The more detailed information you provide, the better
>> solution you will be given.