Windows Media Player 11 for Vista x64 mp3 ERROR

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mashi129
Posts: 1
Joined: 15 Apr 2009, 23:00

Windows Media Player 11 for Vista x64 mp3 ERROR

Post by mashi129 »

Whenever I try playing a mp3 file and only an mp3 file, I get "Windows
Media Player has stopped working" and only choices of check online for
solution which doesn't do anything when I send or close this program.
:(I'm not sure if it's because I installed K-Lite codec pack basic? I've
installed it before and was able to play mp3's fine until suddenly one
day, it stopped working. :confused: I've tried uninstalling K-Lite,
configure the codecs, tried their detect and fix codec errors option,
even disabled their LAME mp3 codec and nothing seems to work. I'm not
quite sure what seems to be the problem. I've searched online for a few
suggestions like: maybe using AC3 filter whcih doesn't support Vista but
I don't know how to unregister that with mp3 files :huh:, another
suggestions is typing in the run command, "regsvr32 /u wmp.dll" to
unregister and try again but doesn't work as well...could anyone give me
a hand here before I uninstall Vista and go back to XP pro x64? :cry:
Here is the error messge details shown by Windows Media Player 11 once I
try playing an mp3 file.

Problem signature:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: MF.dll
Fault Module Version: 11.0.6001.7001
Fault Module Timestamp: 485f02f1
Exception Code: c0000005
Exception Offset: 00135eea
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: f5a8
Additional Information 2: bc7a01e189d1df55f38585b45c2234a4
Additional Information 3: 6c9e
Additional Information 4: 6905127f8d71c491d82c384d6ac1d4a4


--
mashi129

zachd [msft]
Posts: 9
Joined: 28 Mar 2009, 00:00

Re: Windows Media Player 11 for Vista x64 mp3 ERROR

Post by zachd [msft] »

(flags this to self to look at tomorrow when I'm more awake...)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"mashi129" <guest@unknown-email.com> wrote in message
news:3f6a0eaa6d1ed976579387f506bb3de7@nntp-gateway.com...
>
> Whenever I try playing a mp3 file and only an mp3 file, I get "Windows
> Media Player has stopped working" and only choices of check online for
> solution which doesn't do anything when I send or close this program.
> :(I'm not sure if it's because I installed K-Lite codec pack basic? I've
> installed it before and was able to play mp3's fine until suddenly one
> day, it stopped working. :confused: I've tried uninstalling K-Lite,
> configure the codecs, tried their detect and fix codec errors option,
> even disabled their LAME mp3 codec and nothing seems to work. I'm not
> quite sure what seems to be the problem. I've searched online for a few
> suggestions like: maybe using AC3 filter whcih doesn't support Vista but
> I don't know how to unregister that with mp3 files :huh:, another
> suggestions is typing in the run command, "regsvr32 /u wmp.dll" to
> unregister and try again but doesn't work as well...could anyone give me
> a hand here before I uninstall Vista and go back to XP pro x64? :cry:
> Here is the error messge details shown by Windows Media Player 11 once I
> try playing an mp3 file.
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7000
> Application Timestamp: 47919356
> Fault Module Name: MF.dll
> Fault Module Version: 11.0.6001.7001
> Fault Module Timestamp: 485f02f1
> Exception Code: c0000005
> Exception Offset: 00135eea
> OS Version: 6.0.6001.2.1.0.256.1
> Locale ID: 1033
> Additional Information 1: f5a8
> Additional Information 2: bc7a01e189d1df55f38585b45c2234a4
> Additional Information 3: 6c9e
> Additional Information 4: 6905127f8d71c491d82c384d6ac1d4a4
>
>
> --
> mashi129

zachd [msft]
Posts: 9
Joined: 28 Mar 2009, 00:00

Re: Windows Media Player 11 for Vista x64 mp3 ERROR

Post by zachd [msft] »

What are the results under WMP's Help:About:Technical Support Information
menu tool?

Is it any particular MP3 file or all MP3 files?

Could you upload a crash dump for this to yousendit or megaupload or
something like that so I could a more in depth look here?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"mashi129" <guest@unknown-email.com> wrote in message
news:3f6a0eaa6d1ed976579387f506bb3de7@nntp-gateway.com...
>
> Whenever I try playing a mp3 file and only an mp3 file, I get "Windows
> Media Player has stopped working" and only choices of check online for
> solution which doesn't do anything when I send or close this program.
> :(I'm not sure if it's because I installed K-Lite codec pack basic? I've
> installed it before and was able to play mp3's fine until suddenly one
> day, it stopped working. :confused: I've tried uninstalling K-Lite,
> configure the codecs, tried their detect and fix codec errors option,
> even disabled their LAME mp3 codec and nothing seems to work. I'm not
> quite sure what seems to be the problem. I've searched online for a few
> suggestions like: maybe using AC3 filter whcih doesn't support Vista but
> I don't know how to unregister that with mp3 files :huh:, another
> suggestions is typing in the run command, "regsvr32 /u wmp.dll" to
> unregister and try again but doesn't work as well...could anyone give me
> a hand here before I uninstall Vista and go back to XP pro x64? :cry:
> Here is the error messge details shown by Windows Media Player 11 once I
> try playing an mp3 file.
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7000
> Application Timestamp: 47919356
> Fault Module Name: MF.dll
> Fault Module Version: 11.0.6001.7001
> Fault Module Timestamp: 485f02f1
> Exception Code: c0000005
> Exception Offset: 00135eea
> OS Version: 6.0.6001.2.1.0.256.1
> Locale ID: 1033
> Additional Information 1: f5a8
> Additional Information 2: bc7a01e189d1df55f38585b45c2234a4
> Additional Information 3: 6c9e
> Additional Information 4: 6905127f8d71c491d82c384d6ac1d4a4
>
>
> --
> mashi129

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