i get errors and all sorts of stuff on Windows XP please h..

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wgolbergw
Posts: 1
Joined: 15 May 2009, 23:00

i get errors and all sorts of stuff on Windows XP please hel

Post by wgolbergw »

hello everyone i really need help

everytime i turn on my PC and log in there suddenly pops 3 things up that
are:

mfc71.dll
Filename Document Viewer Filetype Installation package (*.msi) Error code 2761
and Windows Installer (after it ends it asks for a cd)

i don't know how to remove these so can anyone help me please??!

pa bear [ms mvp]
Posts: 117
Joined: 01 Mar 2009, 00:00

Re: i get errors and all sorts of stuff on Windows XP please

Post by pa bear [ms mvp] »

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwa ... fault.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/pag ... ng_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachines ... board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

wgolbergw wrote:
> hello everyone i really need help
>
> everytime i turn on my PC and log in there suddenly pops 3 things up that
> are:
>
> mfc71.dll
> Filename Document Viewer Filetype Installation package (*.msi) Error code
> 2761 and Windows Installer (after it ends it asks for a cd)
>
> i don't know how to remove these so can anyone help me please??!

kelly
Posts: 13
Joined: 13 Mar 2009, 00:00

Re: i get errors and all sorts of stuff on Windows XP please

Post by kelly »

http://pcsupport.about.com/od/findbyerr ... c71dll.htm

http://www.microsoft.com/downloads/deta ... laylang=en

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"wgolbergw" <wgolbergw@discussions.microsoft.com> wrote in message
news:650667EC-BEF2-45BB-88FD-F1A3CCBCEC39@microsoft.com...
> hello everyone i really need help
>
> everytime i turn on my PC and log in there suddenly pops 3 things up that
> are:
>
> mfc71.dll
> Filename Document Viewer Filetype Installation package (*.msi) Error code
> 2761
> and Windows Installer (after it ends it asks for a cd)
>
> i don't know how to remove these so can anyone help me please??!

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