msi.dll was not found

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stormy
Posts: 3
Joined: 15 May 2009, 23:00

msi.dll was not found

Post by stormy »

When I try to open some programs on my computer it says that msi.dll was not
found. It says re-installing the application may help fix the problem. I
don't know how to re-install it. Can you help?

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: msi.dll was not found

Post by jose »

On May 17, 2:31

stormy
Posts: 3
Joined: 15 May 2009, 23:00

Re: msi.dll was not found

Post by stormy »

Hi,
I was trying to download and install verizon security suite and i got this
error message 0x80040702 Failed to load DLL.msi
I went to system32 file and couldn't find msi.dll in there. I did the things
you told me to do and nothing has helped. Please tell me there's a way to fix
it. It said to re-install msi.dll but i don't know how to. So can you please
help.

Thanks

"Jose" wrote:

> On May 17, 2:31 am, Stormy <Sto...@discussions.microsoft.com> wrote:
> > When I try to open some programs on my computer it says that msi.dll was not
> > found. It says re-installing the application may help fix the problem. I
> > don't know how to re-install it. Can you help?
>
> I don't know what "some programs" means or if you are trying to
> install something.
>
> The msi.dll file is part of the Microsoft Windows Installation
> mechanism.
>
> First check in the c:\windows\system32 folder to be sure msi.dll
> really exists. If not, that is a problem, but it could have gotten
> corrupted and might need replacing, but do this first:
>
> Assuming it worked before, you should check for malicious software.
> Download, install, update and full scan with these free products:
>
> Malwarebytes (MBAM) http://malwarebytes.org/
> SuperAntiSpyware (SAS) http://www.superantispyware.com/
>
> If that doesn't help, go to Start, Run, cmd <enter> and from a command
> prompt run:
>
> msiexec /unregister
>
> msiexec /regserver
>
> This will unregister and register again parts of the installer. You
> should not get any error messages.
>
> Report back with results and more specific information - please.
>

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: msi.dll was not found

Post by jose »

On May 17, 5:01

stormy
Posts: 3
Joined: 15 May 2009, 23:00

Re: msi.dll was not found

Post by stormy »

Hi,
Sorry to say I still couldn't find it. I hope you have some more ideas. I
don't mess with any of the files because I don't know what they are for
that's why I can't understand what happened.
Thanks


"Jose" wrote:

> On May 17, 5:01 pm, Stormy <Sto...@discussions.microsoft.com> wrote:
> > Hi,
> > I was trying to download and install verizon security suite and i got this
> > error message 0x80040702 Failed to load DLL.msi
> > I went to system32 file and couldn't find msi.dll in there. I did the things
> > you told me to do and nothing has helped. Please tell me there's a way to fix
> > it. It said to re-install msi.dll but i don't know how to. So can you please
> > help.
> >
> > Thanks
> >
> > "Jose" wrote:
> > > On May 17, 2:31 am, Stormy <Sto...@discussions.microsoft.com> wrote:
> > > > When I try to open some programs on my computer it says that msi.dll was not
> > > > found. It says re-installing the application may help fix the problem.. I
> > > > don't know how to re-install it. Can you help?
> >
> > > I don't know what "some programs" means or if you are trying to
> > > install something.
> >
> > > The msi.dll file is part of the Microsoft Windows Installation
> > > mechanism.
> >
> > > First check in the c:\windows\system32 folder to be sure msi.dll
> > > really exists. If not, that is a problem, but it could have gotten
> > > corrupted and might need replacing, but do this first:
> >
> > > Assuming it worked before, you should check for malicious software.
> > > Download, install, update and full scan with these free products:
> >
> > > Malwarebytes (MBAM)http://malwarebytes.org/
> > > SuperAntiSpyware (SAS)http://www.superantispyware.com/
> >
> > > If that doesn't help, go to Start, Run, cmd <enter> and from a command
> > > prompt run:
> >
> > > msiexec /unregister
> >
> > > msiexec /regserver
> >
> > > This will unregister and register again parts of the installer. You
> > > should not get any error messages.
> >
> > > Report back with results and more specific information - please.
>
> Maybe, and that is a good clue. msi.dll should be there, but it is
> hopefully someplace else also for you to copy. It should not have
> gotten deleted, so there may be another problem here.
>
> Assuming Windows is on the C drive and msi.dll is not in c:\windows
> \system32, look here and copy one over:
>
> c:\windows\servicepackfiles\i386
>
> That is the folder Windows uses when it installs, modifies or tries to
> fix itself (perhaps with help), so you should never delete anything
> from that folder.
>
> If you don't see it there, then you should run a search on your C
> drive and try to find one. Depending on a few things, there are
> probably other copies on your disk in some other folders that you
> should also leave alone.
>
> Jose
>
>
>
>

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: msi.dll was not found

Post by jose »

On May 17, 11:36

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: msi.dll was not found

Post by jose »

On May 20, 12:17

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: msi.dll was not found

Post by jose »

On May 20, 12:17

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