Re: ghost account - files still there, but PC won't let me a
Posted: 18 May 2009, 20:13
Jim,
you are Teh Win! That did it. I shall spread the news of your Awesomeness
far and wide.
-Jayne
"Jim" wrote:
>
> "Jayne Cobb" <Jayne Cobb@discussions.microsoft.com> wrote in message
> news:75B76A94-FD90-4218-B729-AFF9E6C2BABB@microsoft.com...
> >
> >
> > Hi guys,
> > I got a problem, and I need help: my PC restarted itself without warning,
> > (op sys is Windows XP professional) and gave me this error message at the
> > black screen:
> >
> > "please re-install the following file: <Windows root>\system32\hal.dll.
> > "
> >
> > I didn't know how to re-install just one file or where to get it, so I
> > re-installed Windows XP from CD on a different partition on C:/ I can run
> > the PC from that operating system but of course my old Admin account is
> > gone.
> > The problem is, I had some VERY important files stored under that account,
> > and now the computer won't let me access them; it shows the old admin
> > account name under 'documents and settings', but gives me the "access
> > denied"
> > message if I try to open that folder.
> > I know the data is still there (I tried running the file-moving wizard to
> > move the data to another drive; it told me to move them manually, but I
> > could
> > see the folders and files, properly labeled), I just can't get to them.
> >
> > Now, the old windows XP is still on the other partition, and if I try to
> > run
> > THAT one, it gives me the old error message you see above. I'm not a
> > computer guy at all, but I'm guessing that if I can fix that old XP that's
> > still on there (by re-installing just that file mentioned in the error
> > message) I should be able to log on to my old admin account and retrieve
> > those Files.
> >
> > Is any of this feasible? Can anyone help?
> >
> >
> You can solve the "access denied" problem by taking ownership of the files
> and folders. There is a "Help & Support" article which tells how to
> accomplish this task.
>
> I'll pass on the question of how to restore hal.dll.
>
> Jim
>
>
>
>
you are Teh Win! That did it. I shall spread the news of your Awesomeness
far and wide.
-Jayne
"Jim" wrote:
>
> "Jayne Cobb" <Jayne Cobb@discussions.microsoft.com> wrote in message
> news:75B76A94-FD90-4218-B729-AFF9E6C2BABB@microsoft.com...
> >
> >
> > Hi guys,
> > I got a problem, and I need help: my PC restarted itself without warning,
> > (op sys is Windows XP professional) and gave me this error message at the
> > black screen:
> >
> > "please re-install the following file: <Windows root>\system32\hal.dll.
> > "
> >
> > I didn't know how to re-install just one file or where to get it, so I
> > re-installed Windows XP from CD on a different partition on C:/ I can run
> > the PC from that operating system but of course my old Admin account is
> > gone.
> > The problem is, I had some VERY important files stored under that account,
> > and now the computer won't let me access them; it shows the old admin
> > account name under 'documents and settings', but gives me the "access
> > denied"
> > message if I try to open that folder.
> > I know the data is still there (I tried running the file-moving wizard to
> > move the data to another drive; it told me to move them manually, but I
> > could
> > see the folders and files, properly labeled), I just can't get to them.
> >
> > Now, the old windows XP is still on the other partition, and if I try to
> > run
> > THAT one, it gives me the old error message you see above. I'm not a
> > computer guy at all, but I'm guessing that if I can fix that old XP that's
> > still on there (by re-installing just that file mentioned in the error
> > message) I should be able to log on to my old admin account and retrieve
> > those Files.
> >
> > Is any of this feasible? Can anyone help?
> >
> >
> You can solve the "access denied" problem by taking ownership of the files
> and folders. There is a "Help & Support" article which tells how to
> accomplish this task.
>
> I'll pass on the question of how to restore hal.dll.
>
> Jim
>
>
>
>