Microsoft XML Parser version 3 not installed error message..

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rjs
Posts: 1
Joined: 08 Jun 2009, 23:00

Microsoft XML Parser version 3 not installed error message M

Post by rjs »

My client's computer is running XP Home SP3 with recent installation of IE8.

My client is a real estate agent in Florida and since installing IE8 he can
no longer access the website http://mfr.mlxchange.com/. The specific error
message is as follows:

If you are trying to access MLXchange, you are required to have Microsoft
Internet Explorer 6 installed which also includes version 3 of the Microsoft
XML parser (MSXML3). You arrived at this page because the application has
detected that the required version has not been installed.

I've tried following the instructions on the page and installed the latest
version of XML Parser from the Microsoft Website but I continue to get the
same error. I've also reset IE8 to factory defaults but I continue to get
the same error.

I've tried reaching the website from my own computer (XP Pro SP3, IE8
installed) and I have no problem.

My web and newsgroup searches have not found an answer to this problem.

Why would the XML Parser suddenly go missing? Is there a dll I should look
for? Is there a service that needs to be re-registered?

Thanks in advance.

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