Help and Support

[carlton]

Help and Support does not open/run. There is no error message. In
"Services" it is shown as "started" and I have changed from manual to
automatic. When clicking on My Computer (in Services where a red arrow is
displayed) and then clicking on "com+applications" I get the following
message:
Catalog error- An error occurred while processing the last operation - Error
code 8004E00F-COM+ was unable to talk to Microsoft Distribution Transaction
Coordinator. The event log may contain troubleshooting information" I
sometimes also get this when staring the computer: "AWC.exe - unable to
locate component. The application failed because AWC Control.dll was not
found." Is this related? Can anyone help with this problem. Thanks.

[pa bear [ms mvp]]

If Advanced System Care Free (formerly Advanced Windows Care) is listed in
Add/Remove Programs, uninstall it.

If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Carlton wrote:
> Help and Support does not open/run. There is no error message. In
> "Services" it is shown as "started" and I have changed from manual to
> automatic. When clicking on My Computer (in Services where a red arrow is
> displayed) and then clicking on "com+applications" I get the following
> message:
> Catalog error- An error occurred while processing the last operation -
> Error
> code 8004E00F-COM+ was unable to talk to Microsoft Distribution
> Transaction
> Coordinator. The event log may contain troubleshooting information" I
> sometimes also get this when staring the computer: "AWC.exe - unable to
> locate component. The application failed because AWC Control.dll was not
> found." Is this related? Can anyone help with this problem. Thanks.