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Whenever I start my laptop, I receiev the follewing message:
GrooveMonitor.exe not working error code0xc0150004 and BTTray.exe not
working error code 0xc0150004
The problem signature i
Problem signature:
Problem Event Name: APPCRASH
Application Name: btsendto_explorer.exe
Application Version: 6.2.0.6600
Application Timestamp: 49222aa5
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0150004
Exception Offset: 00009cac

OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 16393
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
What should I do?


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vivekalka
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vivekalka wrote:

>
> Whenever I start my laptop, I receiev the follewing message:
> GrooveMonitor.exe not working error code0xc0150004 and BTTray.exe not
> working error code 0xc0150004
> The problem signature i
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: btsendto_explorer.exe

The btsendto_explorer.exe and BTTray.exe belong to Bluetooth software. If
you use Bluetooth devices, update your drivers. If you don't use Bluetooth
devices, you can stop those processes from running at Startup (see below).

GrooveMonitor.exe belongs to the Groove add-in of Microsoft Office. Office
Groove is a collaboration program.

http://office.microsoft.com/en-us/groov ... 31033.aspx

If you don't use Groove, you can just disable it from running at Startup.

Manage your Startup:

Start Orb>Search box>type: msconfig and when it appears in the Results box
above, right-click and choose "Run as Administrator".

If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue. Then see what is on the Startup tab.
You don't need to restart immediately, but the next time you do you'll get
a dialog saying you've used the Utility. Usually in Vista this will be
blocked by Windows Defender and you'll need to allow it so you can then
tick the box that says in effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Services.

Start Orb>Search box>type: services and when it appears in the Results box
above, right-click and choose "Run As Administrator". Confirm elevation as
needed.

The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysint ... fault.mspx

Malke
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MS-MVP
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