XP SP3 patch KB958058 doesn't work

["thee chicago wolf]

>I am having an issue in that roaming / mandatory profiles will not load if
>the user changes their password at the logon prompt after an XP Pro client is
>upgraded to Service Pack 3. This is a known issue and Microsoft have provided
>a patch unfortunately this patch doesn't work.
>
>http://support.microsoft.com/kb/958058
>
>I install it and it shows in the add/remove window but the lsasrv.dll file
>hasn't changed and the flaw still exists. I've uninstalled and reapplied but
>it still fails to work. I have tried this on a fresh install of XP SP3 with
>no AV or other software, both our standard network build and an OEM build.
>The patch replaces the lsasrv.dll version 5.1.2600.5834 with 5.1.2600.5827
>(I know it appears to be an old version).
>I have even replaced the file manually and it still does not work, the only
>way around this problem so far is to copy lsasrv.dll from an SP2 client to an
>SP3 client (not ideal on 500 clients).
>
>I have downloaded the hotfix twice but to no avail , can anyone suggest a
>way to solve this issue or a way to alert Microsoft to this issue.
>
>Thank you
>
>Grant.

Grant,

Get the update from KB968389:
http://www.microsoft.com/downloads/deta ... laylang=en

It contains lsasrv.dll version 5.1.2600.5834 plus a few other
authentication DLL updates which KB958058 lacks so maybe it needs
those to help you out. Give it a shot, it might work! If so, let the
group know so we can recommend it to others. Let me know how it goes.

[pa bear [ms mvp]]

WinXP SP3 entered Extended Support phase in April 2009.

For enterprise customers with an applicable contract with Microsoft, support
remains available through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Publisherman wrote:
> I am having an issue in that roaming / mandatory profiles will not load if
> the user changes their password at the logon prompt after an XP Pro client
> is upgraded to Service Pack 3. This is a known issue and Microsoft have
> provided a patch unfortunately this patch doesn't work.
>
> http://support.microsoft.com/kb/958058
>
> I install it and it shows in the add/remove window but the lsasrv.dll file
> hasn't changed and the flaw still exists. I've uninstalled and reapplied
> but
> it still fails to work. I have tried this on a fresh install of XP SP3
> with
> no AV or other software, both our standard network build and an OEM build.
> The patch replaces the lsasrv.dll version 5.1.2600.5834 with 5.1.2600.5827
> (I know it appears to be an old version).
> I have even replaced the file manually and it still does not work, the
> only
> way around this problem so far is to copy lsasrv.dll from an SP2 client to
> an SP3 client (not ideal on 500 clients).
>
> I have downloaded the hotfix twice but to no avail , can anyone suggest a
> way to solve this issue or a way to alert Microsoft to this issue.
>
> Thank you
>
> Grant.

[pa bear [ms mvp]]

After a Windows version enters Extended Support phase, such bugs are not
addressed.

This page displays your available, post-SP3 support options:
https://support.microsoft.com/oas/defau ... =1173&st=1

e.g.,
https://support.microsoft.com/oas/defau ... aid=185522

PS: Please don't kill the messenger. I neither work for nor represent
Microsoft.


publisherman wrote:
> We don?

[thee chicago wolf [mvp]]

>The issue was addresed pre April 2009 with a patch but the patch doesn't
>work, surely they should look into that right?

I posted this before:

Get the update from KB968389:
http://www.microsoft.com/downloads/deta ... laylang=en

It contains lsasrv.dll version 5.1.2600.5834 plus a few other
authentication DLL updates which KB958058 lacks so maybe it needs
those to help you out. Give it a shot, it might work! If so, let the
group know so we can recommend it to others. Let me know how it goes.

- Thee Chicago Wolf [MVP]

[publisherman]

Sorry I'm a bit confused Thee Chicago Wolf I'm posting on the MS community
forum so your reply doesn't show up there this site must copy content from
there (how odd) I only found this post due to a googls search. Anyway i've
tried that patch and it doesn't work. Thanks.



Thee Chicago Wolf [MVP] wrote:
>>The issue was addresed pre April 2009 with a patch but the patch doesn't
>>work, surely they should look into that right?
>
>I posted this before:
>
>Get the update from KB968389:
>http://www.microsoft.com/downloads/deta ... laylang=en
>
>It contains lsasrv.dll version 5.1.2600.5834 plus a few other
>authentication DLL updates which KB958058 lacks so maybe it needs
>those to help you out. Give it a shot, it might work! If so, let the
>group know so we can recommend it to others. Let me know how it goes.
>
>- Thee Chicago Wolf [MVP]