a fix without having to re-install Vista?

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jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

a fix without having to re-install Vista?

Post by jarsek »

Hi,

Cutting a long story short... purchased MS Flight Sim X - will not install -
phoned MS tech support who took control of my machine only to be told that
there is a problem with my ntdll.dll (possibly corrupt) yet this is the only
time I have had any problem. Tech guy advised re-installing vista. I really
do not
want to have to do that!

Can anyone think of a less sledgehammer-like approach to solving the
problem?

I have tried replacing my ntdll.dll with one from the recovery partition (an
earlier date-stamp was on it), uninstalling FSX and then re-installing but I
got exactly the same crash!

Any thoughts gratefully appreciated.

Below is the crash information:

Jim

---------------------------------------------

Product
Microsoft Flight Simulator

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vista bill
Posts: 3
Joined: 01 Oct 2009, 23:00

Re: a fix without having to re-install Vista?

Post by vista bill »

On Oct 2, 5:36

crucialhoax
Posts: 6
Joined: 01 Oct 2009, 23:00

Re: a fix without having to re-install Vista?

Post by crucialhoax »

Could be a video driver. Whats the machine brand and model number?


--
CrucialHoax

vista bill
Posts: 3
Joined: 01 Oct 2009, 23:00

Re: a fix without having to re-install Vista?

Post by vista bill »

On Oct 2, 7:34

crucialhoax
Posts: 6
Joined: 01 Oct 2009, 23:00

Re: a fix without having to re-install Vista?

Post by crucialhoax »

Are you running 32bit or 64bit vista?


--
CrucialHoax

jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by jarsek »

"CrucialHoax" <guest@unknown-email.com> wrote in message
news:406640567e99a45bf10c6ab13f158df4@nntp-gateway.com...
>
> Could be a video driver. Whats the machine brand and model number?
>
>
> --
> CrucialHoax

It's a Dell Inspiron 530...

Thanks for your response

Jim

jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by jarsek »

Hi Bill,

Thank you for taking the time to respond.

It's not possible to do what you suggest as the error (or crash rather)
occurs during the actual installation of the game - right at the very end in
fact, so I have no control over what happens.

Thanks and best wishes,

Jim






Try setting the compatibility to an earlier version of Windows.

Bill

jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by jarsek »

Hi again Bill....

Do you think that if a wait a little while and download and install the new
Windows 7, that may solve the issue?

Jim

------------------------


Try setting the compatibility to an earlier version of Windows.

Bill

jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by jarsek »

Hey "dot"

How do I contact MS Support for Flight Sim (specifically)?

Thanks for your input - very much appreciated

Jim


<.> wrote in message news:eD55ft7QKHA.5108@TK2MSFTNGP02.phx.gbl...
> PS Yours is the only report on the internet of such an error. Contact MS
> Support for Flight Sim.
>
> --
> .
> --
> <.> wrote in message news:%23UFJql7QKHA.488@TK2MSFTNGP05.phx.gbl...
>> This is the exception code you have. SxS means side by side assembly.
>>
>> //
>> // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
>> //
>> // MessageText:
>> //
>> // The referenced assembly is not installed on your system.
>> //
>> #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)
>>
>>

gene e. bloch
Posts: 10
Joined: 13 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by gene e. bloch »

On 10/02/09, jarsek posted:
> Hi Bill,

> Thank you for taking the time to respond.

> It's not possible to do what you suggest as the error (or crash rather)
> occurs during the actual installation of the game - right at the very end in
> fact, so I have no control over what happens.

Try running the *installer* in compatibility mode.

> Thanks and best wishes,

> Jim






> Try setting the compatibility to an earlier version of Windows.

> Bill

--
Gene Bloch 650.366.4267 lettersatblochg.com

jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by jarsek »

"CrucialHoax" <guest@unknown-email.com> wrote in message
news:b7939d1baf2f5853db9ded14759119b5@nntp-gateway.com...
>
> Are you running 32bit or 64bit vista?
>
>
> --
> CrucialHoax

32 - thanks :-)

jarsek
Posts: 12
Joined: 27 Sep 2009, 23:00

Re: a fix without having to re-install Vista?

Post by jarsek »

"Gene E. Bloch" <letters@someplace.invalid> wrote in message
news:ugLcoF8QKHA.2092@TK2MSFTNGP04.phx.gbl...
> On 10/02/09, jarsek posted:
>> Hi Bill,
>
>> Thank you for taking the time to respond.
>
>> It's not possible to do what you suggest as the error (or crash rather)
>> occurs during the actual installation of the game - right at the very end
>> in fact, so I have no control over what happens.
>




> Try running the *installer* in compatibility mode.


Cool idea - I'll try to figure out how to do that pretty soon!

Thank you!

Jim

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