Forum - DLL-files.com

Hi all,

I get a strange msg when i log into my user account on my current OS
windows vista ultimate.
I was trying to install a new theme where i had to replace the existing
Explorer.exe and shell32 files in the windows folder. Then i restarted
my pc for the theme to take effect. but it showed a message

" The ordinal 874 could not be located in the dynamic link library
shell32.dll "

and then another window popped up saying:

"WINDOWS EXPLORER HAS STOPPED WORKING
-->Check for an online solution
-->close the program
Details of problem
"
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: shell32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000138
Exception Offset: 00008fc7
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
"

please help me urgently!


--
Devanshi

Gene E. Bloch;1157334 Wrote:
> On Sat, 10 Oct 2009 15:55:38 -0500, Devanshi wrote:
> > > >
> > > Hi all,
> > >
> > > I get a strange msg when i log into my user account on my current OS
> > > windows vista ultimate.
> > > I was trying to install a new theme where i had to replace the
> > existing
> > > Explorer.exe and shell32 files in the windows folder. Then i
> > restarted
> > > my pc for the theme to take effect. but it showed a message
> > >
> > > " The ordinal 874 could not be located in the dynamic link library
> > > shell32.dll "
> > >
> > > and then another window popped up saying:
> > >
> > > "WINDOWS EXPLORER HAS STOPPED WORKING
> > > -->Check for an online solution
> > > -->close the program
> > > Details of problem
> > > "
> > > Problem Event Name: APPCRASH
> > > Application Name: Explorer.exe
> > > Application Version: 6.0.6001.18000
> > > Application Timestamp: 47918e5d
> > > Fault Module Name: shell32.dll
> > > Fault Module Version: 6.0.6000.16386
> > > Fault Module Timestamp: 4549bdc9
> > > Exception Code: c0000138
> > > Exception Offset: 00008fc7
> > > OS Version: 6.0.6000.2.0.0.256.1
> > > Locale ID: 1033
> > > "
> > >
> > > please help me urgently! > >
>
> I don't even know how you could try to do that
>
> I'd suggest that you boot to command prompt (repeatedly press F8 just
> before and during Windows startup and select "boot to command
> prompt"; you
> will need to use the keyboard, not the mouse.
>
> When it is booted, run the command "sfc /scannow", without the quotes
> and
> followed by the enter key. It will take a long time, IIRC, so wait
> and hope
> for the best.
>
> --
> Gene E. Bloch letters0x40blochg0x2Ecom


Thanks for replying,
I tried to fix it until six in the morn! All this i was doing using the
task manager and used 'new task-->browse' to go through different files
and folders. I was even able to access internet without the explorer.
:huh: During this fixing session somewhere i had cleaned my c drive
using cleanmgr.exe and then created a task cleanmgr. I had also used
trial version of registry booster to fix 15 of my registry problems. The
next day i just logged in safe mode and opened the 'properties' of
explorer.exe (the copy which i got along with the theme) and restored it
back to previous session (one day prior to app crash)...
then i went in task manager --> new task--> opened the restored
explorer.exe to find my windows explorer back on the screen. Then i
replaced this restored version of explorer.exe in the windows folder.
since then the start up is normal. I did not get the "missing ordinal"
message too.

So dont know what exactly worked:
ShellExView (used to disable non MS components)
registry booster
cleanmgr.exe
previous session of explorer.exe

but something miraculously recovered my pc...lolz :roflmao:


--
Devanshi