Erratic Behavior after removal of McAfee

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cosmos69
Posts: 1
Joined: 14 Nov 2009, 00:00

Erratic Behavior after removal of McAfee

Post by cosmos69 »

Hi:
I tried to 'Shut-down,' pressining 'Start' button at the far left corner
after removal of McAfee.
There is 'flash' several times and I need to forcibly shut-down the PC by
pressing 'button' of the PC.

That happened after 'un-install' McAfee. I need to forcibly shut-down the PC
by pressing 'button' of the PC. Even I can not open any program because PC
does not accept 'cursor' to do any task, as if there is no cursor/mouse.

Upon starting PC, asking which one to start, 'CD/DVD, 'Flash Drive,' and
the like. After pressing 'Enter' button several times, the PC start
normally.

Seems to me that 'McAfee-removal' took away 'dll' which needs to operate the
PC by using the mouse/cursor.

How to remedy this issue and normalize the PC as did before?

Thanks for any help in advance.

pa bear [ms mvp]
Posts: 117
Joined: 01 Mar 2009, 00:00

Re: Erratic Behavior after removal of McAfee

Post by pa bear [ms mvp] »

What anti-virus application is installed now?

Was your McAfee subscription still current when you uninstalled it or had it
expired?

Did you also download/run the McAfee removal tool *before* you installed
your new anti-virus application?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Cosmos69 wrote:
> Hi:
> I tried to 'Shut-down,' pressining 'Start' button at the far left corner
> after removal of McAfee.
> There is 'flash' several times and I need to forcibly shut-down the PC by
> pressing 'button' of the PC.
>
> That happened after 'un-install' McAfee. I need to forcibly shut-down the
> PC
> by pressing 'button' of the PC. Even I can not open any program because
> PC
> does not accept 'cursor' to do any task, as if there is no cursor/mouse.
>
> Upon starting PC, asking which one to start, 'CD/DVD, 'Flash Drive,' and
> the like. After pressing 'Enter' button several times, the PC start
> normally.
>
> Seems to me that 'McAfee-removal' took away 'dll' which needs to operate
> the
> PC by using the mouse/cursor.
>
> How to remedy this issue and normalize the PC as did before?
>
> Thanks for any help in advance.

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