Windows stuck in closed loop

[xps]

My windows xp will boot to the "welcome" window and my login icon will
appear; however when I click on the icon to login it start to load personal
preferences but stops and states "loggin out", after which it goes back to
the "welcome"window state with the icon. I can not login in with safe mode
either.

I would like to find out the way to go back to an earlier restore point via
the command prompt (I have tried to via
%systemroot%\system32\restore\rstrui.exe but I receive the message
"srrstr.dll not found, re-install"

I know that this is probably malware, but I'm stuck.... my system is a Dell
Laptop XPS running XP PRO Media Center....

Any help / suggestions would be appreciated!

[andrew e.]

In safe mode,try entering xp as the "administrator",instead of youre account.
You could also,boot to xp cd,press r for recovery console,type: Fixboot
Agree,type: CHKDSK C: /R Once its thru,type: EXIT Let xp start.
Also,In recovery,you might type: LISTSVC Scroll thru & write down the
malware service that may be listed,once thru,exit,type: DISABLE
Disable the service. Read kb314058 For recovery cmds.

"XPS" wrote:

> My windows xp will boot to the "welcome" window and my login icon will
> appear; however when I click on the icon to login it start to load personal
> preferences but stops and states "loggin out", after which it goes back to
> the "welcome"window state with the icon. I can not login in with safe mode
> either.
>
> I would like to find out the way to go back to an earlier restore point via
> the command prompt (I have tried to via
> %systemroot%\system32\restore\rstrui.exe but I receive the message
> "srrstr.dll not found, re-install"
>
> I know that this is probably malware, but I'm stuck.... my system is a Dell
> Laptop XPS running XP PRO Media Center....
>
> Any help / suggestions would be appreciated!
>

[jim]

On Mon, 7 Dec 2009 13:36:01 -0800, XPS <XPS@discussions.microsoft.com>
wrote:

>My windows xp will boot to the "welcome" window and my login icon will
>appear; however when I click on the icon to login it start to load personal
>preferences but stops and states "loggin out", after which it goes back to
>the "welcome"window state with the icon. I can not login in with safe mode
>either.
>
>I would like to find out the way to go back to an earlier restore point via
>the command prompt (I have tried to via
>%systemroot%\system32\restore\rstrui.exe but I receive the message
>"srrstr.dll not found, re-install"


http://www.driverskit.com/dll/<a href="https://www.dll-files.com/srrstr.dll.html


>
>I know that this is probably malware, but I'm stuck.... my system is a Dell
>Laptop XPS running XP PRO Media Center....
>
>Any help / suggestions would be appreciated!

[sc tom]

"XPS" <XPS@discussions.microsoft.com> wrote in message
news:D8ECBAE1-40CE-46C6-B501-0A0AD55D9AE2@microsoft.com...
> My windows xp will boot to the "welcome" window and my login icon will
> appear; however when I click on the icon to login it start to load
> personal
> preferences but stops and states "loggin out", after which it goes back to
> the "welcome"window state with the icon. I can not login in with safe
> mode
> either.
>
> I would like to find out the way to go back to an earlier restore point
> via
> the command prompt (I have tried to via
> %systemroot%\system32\restore\rstrui.exe but I receive the message
> "srrstr.dll not found, re-install"
>
> I know that this is probably malware, but I'm stuck.... my system is a
> Dell
> Laptop XPS running XP PRO Media Center....
>
> Any help / suggestions would be appreciated!
>
Try booting to Safe Mode with Command Prompt and then enter your exe line.
--
SC Tom