Add/Remove component error

[shenan stanley]

terrynichova wrote:
> Im trying to install iis on xp sp2.
>
> When i get to the add/remove component, i get an error message that
> says (setup library comsetup.dll could not be loaded or function
> OcEntry could not be found. contact your system administrator.
> The specific error code is 0x7e.)
>
> When i check the setup in C:/windows/system32 the comsetup.dll is
> there.
>
> I dont have the xp sp2 cd to reinstall windows or to get the
> comsetup.dll from.
>
> I already have the comsetup.dll located in the setup file in
> system32 so how can i fix this problem.

Please give your OS information. Here's some tips on how to get
very specific:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218

All that can be important in solving your specific issues.

- If you have 32-bit Windows XP - why are you still at the SP2 level?
I would highly suggest installing SP3 - particularly if you will be
running
a web server on it.
- Is your Windows XP installation media at the same service pack level
as your installed Windows XP? If not - integrate it into the CD first.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[terrynichova]

This is the info i got as directed.

operating system: Microsoft windows xp professional

version 5.1 (build 2600.xpsp_sp2_rtm.040803-2158 : Service Pack 2)

---------------------------------------------------

internet explore version: 6.0.2900.2180.xpsp_sp2_rtm.040803-2158
Cipher strenght : 128 bit
Product id: 55272-644-2300225-23335
update versions:; SP2;
--------------------------

and im running 32 bit.

I dont have the installation CD , can you please advise on
how and where to download it. the service pack 3.

if i install the service pack 3 , would i lose my files? just asking.


Thank you very much for your assistance.

Dodger.


--
terrynichova
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