I have had this problem for a while and do not know how to fix it.
Here are the diagnostics.
Can anyone help with this error?
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-KY9KP-RFHK9-B88K4
Windows Product Key Hash: J09uNHjCFdyr66hAVOmvEqN8lic=
Windows Product ID: 89578-OEM-7318216-39793
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {DB436184-56A2-47D5-B91D-5E7F84BC7B7A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.090302-1506
TTS Error: M:20091228083857457-
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{DB436184-56A2-47D5-B91D-5E7F84BC7B7A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B88K4</PKey><PID>89578-OEM-7318216-39793</PID><PIDType>3</PIDType><SID>S-1-5-21-586863694-1413885343-3469109867</SID><SYSTEM/><BIOS/><HWID>00323507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product
GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft
Office Enterprise
2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65820</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="108"/><App Id="16" Version="12"
Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19"
Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App
Id="1B" Version="12" Result="108"/><App Id="44" Version="12"
Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA"
Version="12"
Result="108"/></Applications></Office></Software></GenuineResults>
Spsys.log Content:
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
Licensing Data-->
Software Licensing service is not running.
HWID Data-->
HWID Hash Current:
PgAAAAIABgABAAEAAgAAAAAABAABAAEAnJ/sQKyGRUSu4LpRuBlQAmDbXj9wSKYHje/y9AxZrFZMAeSg7Ds=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC OEMAPIC
FACP HP-CPC OEMFACP
MCFG HP-CPC OEMMCFG
OEMB HP-CPC AMI_OEM
An unauthorized change has been made to Windows?
Moderators: DllAdmin, DLLADMIN ONLY
-
- Posts: 38
- Joined: 15 Mar 2009, 00:00
Re: An unauthorized change has been made to Windows?
Try a repair install for Windows from your installation media.
Why are you posting in a Windows XP newsgroup?
Why's your Office product a VLK version? If you have a system administrator
for your company - what do they say?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Nick wrote:
> I have had this problem for a while and do not know how to fix it.
> Here are the diagnostics.
> Can anyone help with this error?
>
> Diagnostic Report (1.9.0011.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Genuine
> Validation Code: 0
>
> Cached Validation Code: N/A, hr = 0x80070426
> Windows Product Key: *****-*****-KY9KP-RFHK9-B88K4
> Windows Product Key Hash: J09uNHjCFdyr66hAVOmvEqN8lic=
> Windows Product ID: 89578-OEM-7318216-39793
> Windows Product ID Type: 3
> Windows License Type: OEM System Builder
> Windows OS version: 6.0.6000.2.00010300.0.0.003
> ID: {DB436184-56A2-47D5-B91D-5E7F84BC7B7A}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: N/A, hr = 0x80070002
> Signed By: N/A, hr = 0x80070002
> Product Name: Windows Vista (TM) Home Premium
> Architecture: 0x00000000
> Build lab: 6000.vista_gdr.090302-1506
> TTS Error: M:20091228083857457-
> Validation Diagnostic:
> Resolution Status: N/A
>
> WgaER Data-->
> ThreatID(s): N/A, hr = 0x80070002
> Version: 6.0.6002.16398
>
> WGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
> OGAExec.exe Signed By: N/A, hr = 0x80070002
> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 108 Invalid VLK
> Microsoft Office Enterprise 2007 - 108 Invalid VLK
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
> Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
> File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{DB436184-56A2-47D5-B91D-5E7F84BC7B7A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B88K4</PKey><PID>89578-OEM-7318216-39793</PID><PIDType>3</PIDType><SID>S-1-5-21-586863694-1413885343-3469109867</SID><SYSTEM/><BIOS/><HWID>00323507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
> Standard
> Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product
> GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft
> Office Enterprise
> 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65820</Pid><PidType>14</PidType></Product></Products><Applications><App
> Id="15" Version="12" Result="108"/><App Id="16" Version="12"
> Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19"
> Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App
> Id="1B" Version="12" Result="108"/><App Id="44" Version="12"
> Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA"
> Version="12"
> Result="108"/></Applications></Office></Software></GenuineResults>
>
<snipped>
>
> Licensing Data-->
> Software Licensing service is not running.
>
> HWID Data-->
> HWID Hash Current:
> PgAAAAIABgABAAEAAgAAAAAABAABAAEAnJ/sQKyGRUSu4LpRuBlQAmDbXj9wSKYHje/y9AxZrFZMAeSg7Ds=
>
> OEM Activation 1.0 Data-->
> N/A
>
> OEM Activation 2.0 Data-->
> BIOS valid for OA 2.0: yes, but no SLIC table
> Windows marker version: N/A
> OEMID and OEMTableID Consistent: N/A
> BIOS Information:
> ACPI Table Name OEMID Value OEMTableID Value
> APIC HP-CPC OEMAPIC
> FACP HP-CPC OEMFACP
> MCFG HP-CPC OEMMCFG
> OEMB HP-CPC AMI_OEM
Why are you posting in a Windows XP newsgroup?
Why's your Office product a VLK version? If you have a system administrator
for your company - what do they say?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Nick wrote:
> I have had this problem for a while and do not know how to fix it.
> Here are the diagnostics.
> Can anyone help with this error?
>
> Diagnostic Report (1.9.0011.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Genuine
> Validation Code: 0
>
> Cached Validation Code: N/A, hr = 0x80070426
> Windows Product Key: *****-*****-KY9KP-RFHK9-B88K4
> Windows Product Key Hash: J09uNHjCFdyr66hAVOmvEqN8lic=
> Windows Product ID: 89578-OEM-7318216-39793
> Windows Product ID Type: 3
> Windows License Type: OEM System Builder
> Windows OS version: 6.0.6000.2.00010300.0.0.003
> ID: {DB436184-56A2-47D5-B91D-5E7F84BC7B7A}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: N/A, hr = 0x80070002
> Signed By: N/A, hr = 0x80070002
> Product Name: Windows Vista (TM) Home Premium
> Architecture: 0x00000000
> Build lab: 6000.vista_gdr.090302-1506
> TTS Error: M:20091228083857457-
> Validation Diagnostic:
> Resolution Status: N/A
>
> WgaER Data-->
> ThreatID(s): N/A, hr = 0x80070002
> Version: 6.0.6002.16398
>
> WGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
> OGAExec.exe Signed By: N/A, hr = 0x80070002
> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 108 Invalid VLK
> Microsoft Office Enterprise 2007 - 108 Invalid VLK
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
> Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
> File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{DB436184-56A2-47D5-B91D-5E7F84BC7B7A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B88K4</PKey><PID>89578-OEM-7318216-39793</PID><PIDType>3</PIDType><SID>S-1-5-21-586863694-1413885343-3469109867</SID><SYSTEM/><BIOS/><HWID>00323507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
> Standard
> Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product
> GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft
> Office Enterprise
> 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65820</Pid><PidType>14</PidType></Product></Products><Applications><App
> Id="15" Version="12" Result="108"/><App Id="16" Version="12"
> Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19"
> Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App
> Id="1B" Version="12" Result="108"/><App Id="44" Version="12"
> Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA"
> Version="12"
> Result="108"/></Applications></Office></Software></GenuineResults>
>
<snipped>
>
> Licensing Data-->
> Software Licensing service is not running.
>
> HWID Data-->
> HWID Hash Current:
> PgAAAAIABgABAAEAAgAAAAAABAABAAEAnJ/sQKyGRUSu4LpRuBlQAmDbXj9wSKYHje/y9AxZrFZMAeSg7Ds=
>
> OEM Activation 1.0 Data-->
> N/A
>
> OEM Activation 2.0 Data-->
> BIOS valid for OA 2.0: yes, but no SLIC table
> Windows marker version: N/A
> OEMID and OEMTableID Consistent: N/A
> BIOS Information:
> ACPI Table Name OEMID Value OEMTableID Value
> APIC HP-CPC OEMAPIC
> FACP HP-CPC OEMFACP
> MCFG HP-CPC OEMMCFG
> OEMB HP-CPC AMI_OEM