Internet explorer Problem

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rob
Posts: 2
Joined: 12 Jan 2010, 00:00

Internet explorer Problem

Post by rob »

Internet explorer Problem - have the situation where IE comes up with a
box saying

Check online for a solution and close the program
or
Close the program

Whichever way can't access the program. Can't find GLOBAL~1.DLL.

My thinking is that some site has altered the DLL and my virus checker
has deleted the DLL.

Any solutions to fix this

BTW I don't use IE for general browsing - use Firefox.

thanks

r

problem details are as follows.

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: GLOBAL~1.DLL
Fault Module Version: 1.0.0.310
Fault Module Timestamp: 2a425e19
Exception Code: c0000005
Exception Offset: 000a520e
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

rob
Posts: 2
Joined: 12 Jan 2010, 00:00

Re: Internet explorer Problem

Post by rob »

Found a solution

http://support.microsoft.com/kb/318378

reset my internet options

this worked still don't know whay it buggered up in the first place.

r





Rob wrote:
> Internet explorer Problem - have the situation where IE comes up with a
> box saying
>
> Check online for a solution and close the program
> or
> Close the program
>
> Whichever way can't access the program. Can't find GLOBAL~1.DLL.
>
> My thinking is that some site has altered the DLL and my virus checker
> has deleted the DLL.
>
> Any solutions to fix this
>
> BTW I don't use IE for general browsing - use Firefox.
>
> thanks
>
> r
>
> problem details are as follows.
>
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 8.0.7600.16385
> Application Timestamp: 4a5bc69e
> Fault Module Name: GLOBAL~1.DLL
> Fault Module Version: 1.0.0.310
> Fault Module Timestamp: 2a425e19
> Exception Code: c0000005
> Exception Offset: 000a520e
> OS Version: 6.1.7600.2.0.0.256.1
> Locale ID: 3081
> Additional Information 1: 0a9e
> Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
> Additional Information 3: 0a9e
> Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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