Search Companion missing file
Posted: 19 Feb 2010, 16:09
I'm helping a friend whose laptop was infected with a virus/trojan. We
disinfected using MalwareBytes anti-malware app. She now has a functioning pc
again...but...
When I try to use the search feature in Windows XP, I get an error message
that reads "A file that is required to run Search Companion cannot be found.
You may need to run Setup."
I tried to reinstall via the srchasst.inf file in the Windows\inf folder
(right-click - install) but it said 'The file "msgr3en.dll" on the Windows XP
Home Edition Service Pack 3 CD is needed.
The problem is that I can't reinstall it because Windows XP came
preinstalled on her laptop, and she was not given a CD. I tried to download
a version off the internet, but when I point to that file when installing via
the srchasst.inf file, I get a an error window that says Installation failed.
The system is running XP home edition with sp3.
Can anyone suggest another avenue to get the search companion running again?
tia,
Mitch
disinfected using MalwareBytes anti-malware app. She now has a functioning pc
again...but...
When I try to use the search feature in Windows XP, I get an error message
that reads "A file that is required to run Search Companion cannot be found.
You may need to run Setup."
I tried to reinstall via the srchasst.inf file in the Windows\inf folder
(right-click - install) but it said 'The file "msgr3en.dll" on the Windows XP
Home Edition Service Pack 3 CD is needed.
The problem is that I can't reinstall it because Windows XP came
preinstalled on her laptop, and she was not given a CD. I tried to download
a version off the internet, but when I point to that file when installing via
the srchasst.inf file, I get a an error window that says Installation failed.
The system is running XP home edition with sp3.
Can anyone suggest another avenue to get the search companion running again?
tia,
Mitch