Defective OEM CD

[kernel]

I purchased a Win XP Pro OEM CD on ebay several months back. The package
was sealed, and it included a COA. When I ran the setup today in a new PC I
built, it stopped numerous times with a popup saying a certain .dll can not
be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice to
try again with Enter; and most of the time it went on copying dlls in the
setup. I got thru about half a dozen of those problems, and when the
copying portion of the installation was about completed, a popup said STOP:
c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
The header checksum does not match the computed checksum. From that point
the installation failed, of course.

I'm past the 45 day deadline for ebay to help me. Is there any chance
Microsoft will provide a replacement CD? Yeah, I know, two chances,
slim and none...

TIA

[doum]

"Kernel" <kernel64@bosworth33net> ?

[kernel]

Yes, I copied it for the purpose of slipstreaming SP3. During that process
it also indicated that there was a problem with the OEM.

"Doum" <me@domain.net> wrote in message
news:XnF9D98DC2B570D4doumdomainnet@207.46.248.16...
> "Kernel" <kernel64@bosworth33net> ?

[sc tom]

"Kernel" <kernel64@bosworth33net> wrote in message
news:u3taw2ODLHA.5808@TK2MSFTNGP02.phx.gbl...
>I purchased a Win XP Pro OEM CD on ebay several months back. The package
>was sealed, and it included a COA. When I ran the setup today in a new PC
>I built, it stopped numerous times with a popup saying a certain .dll can
>not be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice
>to try again with Enter; and most of the time it went on copying dlls in
>the setup. I got thru about half a dozen of those problems, and when the
>copying portion of the installation was about completed, a popup said STOP:
>c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
>The header checksum does not match the computed checksum. From that point
>the installation failed, of course.
>
> I'm past the 45 day deadline for ebay to help me. Is there any chance
> Microsoft will provide a replacement CD? Yeah, I know, two chances,
> slim and none...
>
> TIA
>

Don't know about your chances with Microsoft, but is it possible you have a
defective CD drive?
--
SC Tom

[kernel]

I wish it were that simple.

"SC Tom" <sc@tom.net> wrote in message
news:tEVRn.80468$HG1.76884@newsfe21.iad...
>
> "Kernel" <kernel64@bosworth33net> wrote in message
> news:u3taw2ODLHA.5808@TK2MSFTNGP02.phx.gbl...
>>I purchased a Win XP Pro OEM CD on ebay several months back. The package
>>was sealed, and it included a COA. When I ran the setup today in a new PC
>>I built, it stopped numerous times with a popup saying a certain .dll can
>>not be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice
>>to try again with Enter; and most of the time it went on copying dlls in
>>the setup. I got thru about half a dozen of those problems, and when the
>>copying portion of the installation was about completed, a popup said
>>STOP: c0000221 {Bad Image Checksum} The image dll url.dll is possibly
>>corrupt. The header checksum does not match the computed checksum. From
>>that point the installation failed, of course.
>>
>> I'm past the 45 day deadline for ebay to help me. Is there any chance
>> Microsoft will provide a replacement CD? Yeah, I know, two chances,
>> slim and none...
>>
>> TIA
>>
>
> Don't know about your chances with Microsoft, but is it possible you have
> a defective CD drive?
> --
> SC Tom
>

[andy]

On Tue, 15 Jun 2010 17:48:38 -0700, "Kernel" <kernel64@bosworth33net>
wrote:

>I purchased a Win XP Pro OEM CD on ebay several months back. The package
>was sealed, and it included a COA. When I ran the setup today in a new PC I
>built, it stopped numerous times with a popup saying a certain .dll can not
>be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice to
>try again with Enter; and most of the time it went on copying dlls in the
>setup. I got thru about half a dozen of those problems, and when the
>copying portion of the installation was about completed, a popup said STOP:
>c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
>The header checksum does not match the computed checksum. From that point
>the installation failed, of course.
>
>I'm past the 45 day deadline for ebay to help me. Is there any chance
>Microsoft will provide a replacement CD? Yeah, I know, two chances,
>slim and none...
>
>TIA
>
Verify that your new PC hardware is not defective. Check the system
memory using memtest86+.

[sc tom]

Oh well, I tried.
Gotta love them eBay sellers, eh? From what I read in these groups and
elsewhere online, they're about the next best thing to warez. A lot of the
software copies come from China, and I'm sure they could care less whether
or not anyone can use it.
As others have replied, if you know anyone with a Pro OEM CD, you could
always use it for slipstreaming, then use your COA. At least THAT should
work
--
SC Tom


"Kernel" <kernel64@bosworth33net> wrote in message
news:%23%233I4yPDLHA.5848@TK2MSFTNGP06.phx.gbl...
>I wish it were that simple.
>
> "SC Tom" <sc@tom.net> wrote in message
> news:tEVRn.80468$HG1.76884@newsfe21.iad...
>>
>> "Kernel" <kernel64@bosworth33net> wrote in message
>> news:u3taw2ODLHA.5808@TK2MSFTNGP02.phx.gbl...
>>>I purchased a Win XP Pro OEM CD on ebay several months back. The package
>>>was sealed, and it included a COA. When I ran the setup today in a new
>>>PC I built, it stopped numerous times with a popup saying a certain .dll
>>>can not be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the
>>>choice to try again with Enter; and most of the time it went on copying
>>>dlls in the setup. I got thru about half a dozen of those problems, and
>>>when the copying portion of the installation was about completed, a popup
>>>said STOP: c0000221 {Bad Image Checksum} The image dll url.dll is
>>>possibly corrupt. The header checksum does not match the computed
>>>checksum. From that point the installation failed, of course.
>>>
>>> I'm past the 45 day deadline for ebay to help me. Is there any chance
>>> Microsoft will provide a replacement CD? Yeah, I know, two chances,
>>> slim and none...
>>>
>>> TIA
>>>
>>
>> Don't know about your chances with Microsoft, but is it possible you have
>> a defective CD drive?
>> --
>> SC Tom
>>
>
>

[jose]

On Jun 15, 10:37

[daave]

Kernel wrote:
> I purchased a Win XP Pro OEM CD on ebay several months back. The
> package was sealed, and it included a COA. When I ran the setup
> today in a new PC I built, it stopped numerous times with a popup
> saying a certain .dll can not be copied (duser.dll;
> wind_w.chg.wmp.dll, etc). It gave me the choice to try again with
> Enter; and most of the time it went on copying dlls in the setup. I
> got thru about half a dozen of those problems, and when the copying
> portion of the installation was about completed, a popup said STOP:
> c0000221 {Bad Image Checksum} The image dll url.dll is possibly
> corrupt. The header checksum does not match the computed checksum.
> From that point the installation failed, of course.
> I'm past the 45 day deadline for ebay to help me. Is there any chance
> Microsoft will provide a replacement CD? Yeah, I know, two chances,
> slim and none...
>
> TIA

Have you ruled out hardware problems such as a bad optical drive or bad
RAM?

[doug w.]

Sometimes "factory" discs are just plain dirty. I have had some
that just required a few swipes with a clean old T-shirt to make
them perfectly readable. You would be surprised how smeary some
of them are. Another thing is how people handle discs, geez I
just wince to see how some users put fingerprints all over them.

A lens cleaner doesn't cost much either and should be used
periodically, especially for drives where smoke and smoking is
involved.
==

"Daave" <daave@example.com> wrote in message
news:uj3pO0VDLHA.3776@TK2MSFTNGP04.phx.gbl...
> Kernel wrote:
>> I purchased a Win XP Pro OEM CD on ebay several months back.
>> The
>> package was sealed, and it included a COA. When I ran the
>> setup
>> today in a new PC I built, it stopped numerous times with a
>> popup
>> saying a certain .dll can not be copied (duser.dll;
>> wind_w.chg.wmp.dll, etc). It gave me the choice to try again
>> with
>> Enter; and most of the time it went on copying dlls in the
>> setup. I
>> got thru about half a dozen of those problems, and when the
>> copying
>> portion of the installation was about completed, a popup said
>> STOP:
>> c0000221 {Bad Image Checksum} The image dll url.dll is
>> possibly
>> corrupt. The header checksum does not match the computed
>> checksum. From that point the installation failed, of course.
>> I'm past the 45 day deadline for ebay to help me. Is there
>> any chance
>> Microsoft will provide a replacement CD? Yeah, I know, two
>> chances,
>> slim and none...
>>
>> TIA
>
> Have you ruled out hardware problems such as a bad optical
> drive or bad RAM?
>

[pa bear [ms mvp]]

You got what you paid for. Since you didn't obtain the disk from MS, MS
doesn't want to hear about it.

Kernel wrote:
> I purchased a Win XP Pro OEM CD on ebay several months back. The package
> was sealed, and it included a COA. When I ran the setup today in a new PC
> I
> built, it stopped numerous times with a popup saying a certain .dll can
> not
> be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice to
> try again with Enter; and most of the time it went on copying dlls in the
> setup. I got thru about half a dozen of those problems, and when the
> copying portion of the installation was about completed, a popup said
> STOP:
> c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
> The header checksum does not match the computed checksum. From that point
> the installation failed, of course.
>
> I'm past the 45 day deadline for ebay to help me. Is there any chance
> Microsoft will provide a replacement CD? Yeah, I know, two chances,
> slim and none...
>
> TIA

[daave]

Not a bad suggestion.

Doug W. wrote:
> Sometimes "factory" discs are just plain dirty. I have had some
> that just required a few swipes with a clean old T-shirt to make
> them perfectly readable. You would be surprised how smeary some
> of them are. Another thing is how people handle discs, geez I
> just wince to see how some users put fingerprints all over them.
>
> A lens cleaner doesn't cost much either and should be used
> periodically, especially for drives where smoke and smoking is
> involved.
> ==
>
> "Daave" <daave@example.com> wrote in message
> news:uj3pO0VDLHA.3776@TK2MSFTNGP04.phx.gbl...
>> Kernel wrote:
>>> I purchased a Win XP Pro OEM CD on ebay several months back.
>>> The
>>> package was sealed, and it included a COA. When I ran the
>>> setup
>>> today in a new PC I built, it stopped numerous times with a
>>> popup
>>> saying a certain .dll can not be copied (duser.dll;
>>> wind_w.chg.wmp.dll, etc). It gave me the choice to try again
>>> with
>>> Enter; and most of the time it went on copying dlls in the
>>> setup. I
>>> got thru about half a dozen of those problems, and when the
>>> copying
>>> portion of the installation was about completed, a popup said
>>> STOP:
>>> c0000221 {Bad Image Checksum} The image dll url.dll is
>>> possibly
>>> corrupt. The header checksum does not match the computed
>>> checksum. From that point the installation failed, of course.
>>> I'm past the 45 day deadline for ebay to help me. Is there
>>> any chance
>>> Microsoft will provide a replacement CD? Yeah, I know, two
>>> chances,
>>> slim and none...
>>>
>>> TIA
>>
>> Have you ruled out hardware problems such as a bad optical
>> drive or bad RAM?

[sc tom]

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OCAsTzWDLHA.4760@TK2MSFTNGP05.phx.gbl...
> You got what you paid for. Since you didn't obtain the disk from MS, MS
> doesn't want to hear about it.

I don't really think that's correct. I've never bought any MS software
directly from MS, but have always had support from them (until the lifecycle
ran out).
--
SC Tom


> Kernel wrote:
>> I purchased a Win XP Pro OEM CD on ebay several months back. The package
>> was sealed, and it included a COA. When I ran the setup today in a new
>> PC I
>> built, it stopped numerous times with a popup saying a certain .dll can
>> not
>> be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice to
>> try again with Enter; and most of the time it went on copying dlls in the
>> setup. I got thru about half a dozen of those problems, and when the
>> copying portion of the installation was about completed, a popup said
>> STOP:
>> c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
>> The header checksum does not match the computed checksum. From that
>> point
>> the installation failed, of course.
>>
>> I'm past the 45 day deadline for ebay to help me. Is there any chance
>> Microsoft will provide a replacement CD? Yeah, I know, two chances,
>> slim and none...
>>
>> TIA
>

[bruce chambers]

Kernel wrote:
> I purchased a Win XP Pro OEM CD on ebay several months back. The package
> was sealed, and it included a COA. When I ran the setup today in a new PC I
> built, it stopped numerous times with a popup saying a certain .dll can not
> be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice to
> try again with Enter; and most of the time it went on copying dlls in the
> setup. I got thru about half a dozen of those problems, and when the
> copying portion of the installation was about completed, a popup said STOP:
> c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
> The header checksum does not match the computed checksum. From that point
> the installation failed, of course.
>


Problems copying files or corrupted files during installation (even
a Repair installation) are most often caused by defective, incompatible,
or sub-standard hardware; in order of likelihood, either RAM, the hard
drive, or the motherboard. On very rare occasions the CD drive or
installation CD is the problem, but you seem to have eliminated this
possibility.

Start with testing the RAM. You might try MemTest86:
http://www.memtest86.com/ It's free. Then you can download and use the
hard drive manufacturer's diagnostic utility to test the hard drive. If
both RAM and hard drive test out clean, check with the motherboard
manufacturer for any diagnostic utilities.


> I'm past the 45 day deadline for ebay to help me. Is there any chance
> Microsoft will provide a replacement CD? Yeah, I know, two chances,
> slim and none...
>


You're correct. Microsoft provides no support for OEM software. Only
the seller can provide that support.




--

Bruce Chambers

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