Defective OEM CD

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sprechen sie von c++
Posts: 1
Joined: 15 Jun 2010, 23:00

Re: Defective OEM CD

Post by sprechen sie von c++ »

I have seen this problem before, try a new drive. they do not last forever.

"Kernel" <kernel64@bosworth33net> wrote in message
news:u3taw2ODLHA.5808@TK2MSFTNGP02.phx.gbl...
> I purchased a Win XP Pro OEM CD on ebay several months back. The package
> was sealed, and it included a COA. When I ran the setup today in a new PC
> I built, it stopped numerous times with a popup saying a certain .dll can
> not be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice
> to try again with Enter; and most of the time it went on copying dlls in
> the setup. I got thru about half a dozen of those problems, and when the
> copying portion of the installation was about completed, a popup said
> STOP: c0000221 {Bad Image Checksum} The image dll url.dll is possibly
> corrupt. The header checksum does not match the computed checksum. From
> that point the installation failed, of course.
>
> I'm past the 45 day deadline for ebay to help me. Is there any chance
> Microsoft will provide a replacement CD? Yeah, I know, two chances,
> slim and none...
>
> TIA
>

pa bear [ms mvp]
Posts: 117
Joined: 01 Mar 2009, 00:00

Re: Defective OEM CD

Post by pa bear [ms mvp] »

Support's one thing, replacing an OEM disk's another.

SC Tom wrote:
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OCAsTzWDLHA.4760@TK2MSFTNGP05.phx.gbl...
>> You got what you paid for. Since you didn't obtain the disk from MS, MS
>> doesn't want to hear about it.
>
> I don't really think that's correct. I've never bought any MS software
> directly from MS, but have always had support from them (until the
> lifecycle
> ran out).
>
>> Kernel wrote:
>>> I purchased a Win XP Pro OEM CD on ebay several months back. The
>>> package
>>> was sealed, and it included a COA. When I ran the setup today in a new
>>> PC I
>>> built, it stopped numerous times with a popup saying a certain .dll can
>>> not
>>> be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice
>>> to
>>> try again with Enter; and most of the time it went on copying dlls in
>>> the
>>> setup. I got thru about half a dozen of those problems, and when the
>>> copying portion of the installation was about completed, a popup said
>>> STOP:
>>> c0000221 {Bad Image Checksum} The image dll url.dll is possibly corrupt.
>>> The header checksum does not match the computed checksum. From that
>>> point
>>> the installation failed, of course.
>>>
>>> I'm past the 45 day deadline for ebay to help me. Is there any chance
>>> Microsoft will provide a replacement CD? Yeah, I know, two chances,
>>> slim and none...
>>>
>>> TIA

sc tom
Posts: 20
Joined: 26 Feb 2009, 00:00

Re: Defective OEM CD

Post by sc tom »

Ah, I see what you're saying.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OuBQilcDLHA.3880@TK2MSFTNGP04.phx.gbl...
> Support's one thing, replacing an OEM disk's another.
>
> SC Tom wrote:
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OCAsTzWDLHA.4760@TK2MSFTNGP05.phx.gbl...
>>> You got what you paid for. Since you didn't obtain the disk from MS, MS
>>> doesn't want to hear about it.
>>
>> I don't really think that's correct. I've never bought any MS software
>> directly from MS, but have always had support from them (until the
>> lifecycle
>> ran out).
>>
>>> Kernel wrote:
>>>> I purchased a Win XP Pro OEM CD on ebay several months back. The
>>>> package
>>>> was sealed, and it included a COA. When I ran the setup today in a new
>>>> PC I
>>>> built, it stopped numerous times with a popup saying a certain .dll can
>>>> not
>>>> be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice
>>>> to
>>>> try again with Enter; and most of the time it went on copying dlls in
>>>> the
>>>> setup. I got thru about half a dozen of those problems, and when the
>>>> copying portion of the installation was about completed, a popup said
>>>> STOP:
>>>> c0000221 {Bad Image Checksum} The image dll url.dll is possibly
>>>> corrupt.
>>>> The header checksum does not match the computed checksum. From that
>>>> point
>>>> the installation failed, of course.
>>>>
>>>> I'm past the 45 day deadline for ebay to help me. Is there any chance
>>>> Microsoft will provide a replacement CD? Yeah, I know, two chances,
>>>> slim and none...
>>>>
>>>> TIA
>

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