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trouble with uninstalling Nero7 esssntials

Posted: 18 Aug 2010, 19:55
by rosana
I have troubles with deinstallation of Nero7Essentials. When I try to
execute deinstalling function I receive Error message:
Internal Error:



Custom Action DLL crashed on last call in function

'NeroAg_UnregisterComEx'. The installer must now exit.



Chrash Thread ID 4024

Current Thread ID 5532



Has anyone ever had such troubles? Please help. Operating system is Vista
Home Premium SP1.

Thanks in advance.

Re: trouble with uninstalling Nero7 esssntials

Posted: 18 Aug 2010, 19:55
by john john - mvp
rosana wrote:
> I have troubles with deinstallation of Nero7Essentials. When I try to
> execute deinstalling function I receive Error message:
> Internal Error:
>
>
>
> Custom Action DLL crashed on last call in function
>
> 'NeroAg_UnregisterComEx'. The installer must now exit.
>
>
>
> Chrash Thread ID 4024
>
> Current Thread ID 5532
>
>
>
> Has anyone ever had such troubles? Please help. Operating system is
> Vista Home Premium SP1.
>
> Thanks in advance.

Try the Nero Clean Tool:
http://www.nero.com/enu/support-nero7-t ... ities.html

John