Forum - DLL-files.com

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:esMNr4fzJHA.4412@TK2MSFTNGP06.phx.gbl...
> Chad
>
> Enterprise is only available through the Volume License Program. It is not
> available to the general public either by purchase or by download.. People
> can only get it from their Company ,Educational Institution,Military.
> through what is called the Home use Program. You are not able to procure
> it outside of this.
>
> If the OP is having issues then she\he needs to address those issues with
> Office Enterprise to either MS or the IT department who holds the VLK.
> In the Office newsgroups all issues concerning the Office Enterprise is
> directed back to the holder of the VLK or to MS.
> Outside of this (as per above) all versions of Enterprise that OP's are
> posting with issues are all pirated versions.
> Hence my answer
>
> --
> Peter

Peter--

I understand that, but having wrestled with the problem for a considerable
length of time and having helped a number of people in the last two years on
the Office setup group with it, I offered what I think will get the person
fixed. I don't know what kind of help the Volume licensing program offers
if he got it there. And much of the time if someone has a volume licensed
Office, that Volume license has been purchased through a company that has IT
help in house although that may well not be the case if they are a small
business volume license.

I think I can get a Beta Office 2007 or a Trial Office 7 off a box via my
methods and install any edition of Office however.

Best,

CH

"susa320" <guest@unknown-email.com> wrote in message
news:bcc13705fa57534eadcde68e1adc0852@nntp-gateway.com...
>
> Thank for all your help Chad, I thought installing software would still
> be easy, like the old days. But I'll be on the phone with MS getting my
> needed help.
>
> Last time I called Support I was on the phone for over 3 hrs.
>
>
> --
> susa320

I think MSFT is an amazing company on many levels. The people who work
there who present and consult at any campus are extremely talented,
innovative, and think on their feet terrifically. They save a lot of people
a lot of money when they size up a situation in the field, and they have
great educations and backgrounds.

In contrast...

The phone support for end users is not always up to snuff, to use a
restrained phrase, but it never hurts to try. Unfortunately, I saw your
experiences with the long waits, with an extreme language problem if you
grew up speaking English for their contract, and I want to emphasize this,
contract company PSS in India. We are talking apples and oranges if you're
talking about the thousands of team members at Redmond and other campuses
here who a) came from India b) parents came from India c) grandparents did
We are talking apples and oranges if you are comparing phone support in
India from a 3rd party company and an engineer at MSFT from India or whose
heritage is from India. That's why I try to help a little bit. You also
learn a good deal from groups and for a.

CH

"susa320" <guest@unknown-email.com> wrote in message
news:2813a54557e12e9bcf4f0ae0ef3daec6@nntp-gateway.com...
>
> Thanks Chad,
>
> I am going to try turning those off too.
>
> I am running thru the deleting again. Somehow there are files that keep
> coming back...so when I get done with that, I'll run the CleanUp...I got
> a feeling there are still some old Office 2000 on there...when I
> installed the Trial, I didn't remove it, but the Trial did, but left my
> Access, which I still used. I just removed that before starting to
> remove the Trial.
>
> And now the Source Engine is back on, I deleted it in the one file, but
> it's still in temp and I turned it off in servcies.
>
> Just because I'm asking for help here, does not mean that this is
> pirated. Is that what he was saying?
>
> There are alot of posts on this. This just happened to be the one I got
> in on.
>
> You are being very helpful, Thank You!
>
> When I entered my key, before starting the download I got a green check
> mark, doesn't that mean it validated?
>
>
> --
> susa320

Hi--

I'm not concerned with piracy detection unless and when the methods to deter
it (WGA) interfere with installations or how the OS or Office works, and it
has at times. I understand the concern and the impact on partners, though.

http://www.microsoft.com/genuine/downloads/FAQ.aspx


MSFT has a payroll of billions of dollars to work that angle. When Brad
Smith wants to start paying me what he makes, then I'll go to work for MSFT
as a sideline in piracy detection. In 2007, Microsoft filed over fifty
lawsuits in nearly two dozen countries against sellers allegedly hawking
counterfeit software online. They have put agents in cars in Russia and
other countries trying to watch for and catch people selling out of trunks
and vans. I've been to their talks, and gotten many copies of their pirate
maps. I have a reasonable enough knowledge of law to know that the Obama
DOJ has lost every appellate case it has submitted motions in that has been
ruled on, and that they haven't veered from the filings of the Bush
administration significantly despite two brilliant con law profs from
Harvard and GWashington installed at OLC, and have ridiculously made Dawn
Johnsen wait months for confirmation because of the posturing of Senators
who wouldn't understand Dawn's briefs and law reviews to save their butts.

I am concerned though to get whatever is in the way of your installing
Office 2007 out of the way. I have just one more thing to say again in this
regard; anything you have on that box to do with Office whether it's 2K or
the source engine please shift +delete that file off the box. Please follow
the Office uninstall MSKB. Please note and do what I told you to do that I
did in modifying the steps in that MSKB--it worked.

After you've done those things, and run the WUCU, then try to install your
edition of Office. You can do everything I asked you to do in a reasonably
brief amount of time. Don't just try one at a time. Get 'em all done.

And then turn off your AV and firewall for the period of time you attempt
your Office install.

There are many ways to tell if your Office is legit. MSFT devotes websites
to this, and if your Enterprise came from a volume license, I'm sure there
are credentials for that. MSFT has a certificate of authenticity for retail
purchases. I suspect they have the same for volume licenses, but I've never
had to deal with volume licensing in any detail. The certificates of
authenticity are attached to the package for the CD or DVD from a vendor
whether on line or bricks and mortar. They can be counterfited, but I don't
know many things that can't. When OEM vendors ship MSFT software, they ship
the COA with the disk.

Good luck, and please give us some followup,.

CH

Let the howling begin:

You might try installing OpenOffice.org until you can get the problem
resolved - at least you can continue doing business.

Peter,

Thank you for posting the support phone number and email. I was going to call 1-800-MICROSOFT.

The IT guy my boss uses would charge me, there is more wrong with this machine then just that, evidently. And I've only had it a little over 6 months. Only 90 day warranty.

"susa320" <guest@unknown-email.com> wrote in message
news:d4091863b1e055b7ff9bc489cbe8432e@nntp-gateway.com...
>
> Well IT guy said it is fine and to see of I can install something
> else...so I tried to run my Nero DVD and I cannot.
>
> Not an Enterprise Issue, so if needed I will post in appropriate
> thread.
>
> Chad, Thanks so much for the help with the uninstall of the Trial.
>
>
> --
> susa320

Hi susa--

I don't feel as if we've solved the problem yet it we still haven't gotten
the trial off the box. Keep me updated on what happens. If Open Office
suits your needs in the meantime, and it will install fine. But you still
have to be able to get the trial off and Office 2007 on.


CH

I don't think it is totally off yet either. I did find a HOMESTUDENTR key under one of the HKEYS where the instructions said to look only for Office keys...I deleted that, and now the useless icon in Programs is gone.

Open Office is doing it for now...but I had a 1402 error uninstalling it too. I downloaded it, ran it and it said updates were available, so I clicked it and tried to download them and it said i had to uninstall my current version first...but, I just installed it. Evidently the old version.

MS Works has never worked on this thing either.

I have 1402 errors everywhere. Adobe update, iTunes, Nero....etc. I just wonder if I take this thing back with the recovery disks if that will solve it. I may or may not.

I did get my CD/DVD burner working right, auto play was turn off and it was dirty. Now transfer rate is at 10153.85 kbytes/sec.

Peter ~ thanks for the link on the CD/DVD...bookmarked it.

Also when I was in the registry turning on the auto play I also noticed a key. that looked like it was for a Pioneer burner. Should I take that out? (this being a reman, could of had it at one time) I bought it off e-cost.com. Good deal, I thought. Only 90 day warranty though and it started acting up on day 91...JK But shortly there after.

it's almost like some other program is blocking my permissions and administrative privileges.

Thanks for all the help guys.