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totally botched

Posted: 24 Nov 2015, 14:54
by hollowjen
I hope someone can help. I bought an upgrade to improve my computer speed and hasn't worked in fact my screen is just a blank yellow screen and I cant find a support phone number. Help me!

Re: totally botched

Posted: 24 Nov 2015, 15:03
by DllAdmin
Hi hollowjen,

We do not offer phone support, but are standing by to help you via Forum, live chat or ticket system.

You say your screen is just a blank yellow screen? You mean you are not able to start or use Windows?

Please get back with more details, and we'll do our best to help you.

Regards
DLL-Files.com Support

Re: totally botched

Posted: 24 Nov 2015, 18:31
by hollowjen
no Icons but it is all in there I think Have re-installed DLL but no one free to chat.

Re: totally botched

Posted: 25 Nov 2015, 12:47
by DllAdmin
Hi Jen,

Support is normally manned 10-18 CET.

I have replied to your message in our support-system. I believe it would be easier for both of us to keep the conversation to one place.
hollowjen wrote:no Icons but it is all in there I think Have re-installed DLL but no one free to chat.

Re: totally botched

Posted: 25 Nov 2015, 14:26
by hollowjen
sorry how do I access support-system, can't seem to find it?

Re: totally botched

Posted: 25 Nov 2015, 14:37
by DllAdmin
https://dllfilescom.zendesk.com/hc/en-us

Or simply reply to the e-mail response from me.

Erik
DLL-Files.com