The system has started to crash starting with FF 3.07 - wh..

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rock
Posts: 7
Joined: 13 Mar 2009, 00:00

The system has started to crash starting with FF 3.07 - what

Post by rock »

Hi,

In the last 2 days with no new programs or hardware being installed my
XP PRO 2 has crashed.

Every time is has been whilst I have been using FF 3.07. I get a
Mozilla Message about the crash and to either Quit or Restart FF.

When I restart the system goes black and reboots. When I touch Quit, FF
goes but I can resume with XP.

I checked the Event Viewer and didn't find anything to do with FF but
found some of these.

Maybe they tell a story.. They were not in this order..

I am also posting this with Mozilla.

Thanks

rock




The description for Event ID ( 0 ) in Source ( Roxio Upnp Server 9 )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event: Service stopped.

----------------------------

Error
Timeout (30000 milliseconds) waiting for the Roxio Hard Drive watcher 9
service to connect.

----------------

Error
Source atapa
The Device, IDevice\Ide\IdePort, did not respond within thew timeout period.

--------------

Warning
An Error was detected on device (Device\HardDisk3\ during a paging
operation. Source disc.

nass
Posts: 46
Joined: 06 Mar 2009, 00:00

RE: The system has started to crash starting with FF 3.07 -

Post by nass »

"rock" wrote:

> Hi,
>
> In the last 2 days with no new programs or hardware being installed my
> XP PRO 2 has crashed.
>
> Every time is has been whilst I have been using FF 3.07. I get a
> Mozilla Message about the crash and to either Quit or Restart FF.
>
> When I restart the system goes black and reboots. When I touch Quit, FF
> goes but I can resume with XP.
>
> I checked the Event Viewer and didn't find anything to do with FF but
> found some of these.
>
> Maybe they tell a story.. They were not in this order..
>
> I am also posting this with Mozilla.
>
> Thanks
>
> rock
>
>
>
>
> The description for Event ID ( 0 ) in Source ( Roxio Upnp Server 9 )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description; see Help and Support for details. The following information
> is part of the event: Service stopped.
>
> ----------------------------
>
> Error
> Timeout (30000 milliseconds) waiting for the Roxio Hard Drive watcher 9
> service to connect.
>
> ----------------
>
> Error
> Source atapa
> The Device, IDevice\Ide\IdePort, did not respond within thew timeout period.
>
> --------------
>
> Warning
> An Error was detected on device (Device\HardDisk3\ during a paging
> operation. Source disc.
>

Hi Rock,
You either have the hDD going bad and I hope you backed up your data. You
need to run chkdsk /r or this command from the run command box:
sfc /scannow

Try to eliminate hardware by starting the machine with the basic devices by
performing clean Boot.
How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222

Make sure the machine malware/virus free by doing these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm

http://www.microsoft.com/mscorp/safety/ ... fault.mspx

Windows Defender detects and removes spyware
http://www.microsoft.com/windows/produc ... fault.mspx

HTH,
nass
---
http://www.nasstec.co.uk

rock
Posts: 7
Joined: 13 Mar 2009, 00:00

Re: The system has started to crash starting with FF 3.07 -

Post by rock »

nass wrote:
>
> "rock" wrote:
>
>> Hi,
>>
>> In the last 2 days with no new programs or hardware being installed my
>> XP PRO 2 has crashed.
>>
>> Every time is has been whilst I have been using FF 3.07. I get a
>> Mozilla Message about the crash and to either Quit or Restart FF.
>>
>> When I restart the system goes black and reboots. When I touch Quit, FF
>> goes but I can resume with XP.
>>
>> I checked the Event Viewer and didn't find anything to do with FF but
>> found some of these.
>>
>> Maybe they tell a story.. They were not in this order..
>>
>> I am also posting this with Mozilla.
>>
>> Thanks
>>
>> rock
>>
>>
>>
>>
>> The description for Event ID ( 0 ) in Source ( Roxio Upnp Server 9 )
>> cannot be found. The local computer may not have the necessary registry
>> information or message DLL files to display messages from a remote
>> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
>> description; see Help and Support for details. The following information
>> is part of the event: Service stopped.
>>
>> ----------------------------
>>
>> Error
>> Timeout (30000 milliseconds) waiting for the Roxio Hard Drive watcher 9
>> service to connect.
>>
>> ----------------
>>
>> Error
>> Source atapa
>> The Device, IDevice\Ide\IdePort, did not respond within thew timeout period.
>>
>> --------------
>>
>> Warning
>> An Error was detected on device (Device\HardDisk3\ during a paging
>> operation. Source disc.
>>
>
> Hi Rock,
> You either have the hDD going bad and I hope you backed up your data. You
> need to run chkdsk /r or this command from the run command box:
> sfc /scannow
>
> Try to eliminate hardware by starting the machine with the basic devices by
> performing clean Boot.
> How to perform advanced clean-boot troubleshooting in Windows XP
> http://support.microsoft.com/kb/316434
>
> A description of the Safe Mode Boot options in Windows XP
> http://support.microsoft.com/kb/315222
>
> Make sure the machine malware/virus free by doing these cleaning steps:
> 1... Click start >> Control Panel >> Double Click Network and Internet
> Connections >> Double click Internet Options, on the IE Properties window
> you will see these Options:
> General | Security | Privacy | Content | Connections | Programs
> | Advanced .
>
> Click on General Tab (1st Tab on the left) and you will see a Button called
> [ Clear History ..] click on it to clear your History caches, then click on
> [Delete Files..] to delete Internet Files created over the time, click on [
> Delete Cookies...] to delete your cookies left by visiting websites.
>
> Then click on Advanced tab and scroll down to under the Browsing Option:
> [&] Browsing
> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
> = Then try to Disable the Add-Ons on your Browser somehow installed on your
> browser, On how to disable the Add-ons follow this:
> Click on Programs Tab and then click the Manage Add-Ons Button there Disable
> the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
> later and see which is the culprit .
> How to manage Add-Ons:
> http://support.microsoft.com/kb/883256
>
> install the free trial of Windows Live OneCare
> http://onecare.live.com/standard/en-gb/default.htm
>
> http://www.microsoft.com/mscorp/safety/ ... fault.mspx
>
> Windows Defender detects and removes spyware
> http://www.microsoft.com/windows/produc ... fault.mspx
>
> HTH,
> nass
> ---
> http://www.nasstec.co.uk
>


Hey, thanks. I'll give all that a go and hopefully it is not the drive
itself. Yes I do auto backups every night with SyncBackPro so have
covered. It is just a pain when they do go.

I have all my drives in trays except C: with XP, so in a way, hopefully
it may be the tray itself. I have had them a while so will also try a
new one to see what goes, if the disc turns out to be right.

I also use CC every day for the registry, Adware for the leaches and
Eset for the viruses. So I am pretty careful, after so many problems
over the last 20 years. I'll give those others a go as well, can't be
too careful.

rock

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