printer spooler stops unexpectedly

Here you can find everything you need to know about Dll-Files. You can also share your knowledge regarding the topic.

Moderators: DllAdmin, DLLADMIN ONLY

Post Reply
becr
Posts: 4
Joined: 09 Jun 2009, 23:00

printer spooler stops unexpectedly

Post by becr »

Printer does not show up in devices and error message says "Print spooler
service is not available." Event log shows this warning right about the time
we started to have problems:

Printer Driver Microsoft XPS Document Writer for Windows NT x86 Version-3
was added or updated. Files:- mxdwdrv.dll, unidrvui.dll, mxdwdui.gpd,
unidrv.hlp, mxdwdui.dll, mxdwdui.ini, stddtype.gdl, stdnames.gpd,
stdschem.gdl, stdschmx.gdl, unidrv.dll, unires.dll, XpsSvcs.dll.

Then a warning the next day:
Printer WebEx Document Loader was deleted.

Then started to get errors:
DCOM got error "The service did not respond to the start or control request
in a timely fashion. " attempting to start the service lxcf_device with
arguments "" in order to run the server:
{323CE21C-A448-40AA-BA74-7FCF1E44106F}

Further events in the log show when we tried to restart the service, show
that the printer spooler service would start and then unexpectedly quit a
minute or so later.

This is a Lexmark printer, also installed a Linksys wireless router at about
the same time. Was this a coincidence that we started to have problems with
the spooler after installing the router? Already tried a system restore and
Windows says nothing was changed. Any way to solve this without reinstalling
Windows?

thanks for your help!

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: printer spooler stops unexpectedly

Post by jose »

On Jun 10, 4:06

becr
Posts: 4
Joined: 09 Jun 2009, 23:00

Re: printer spooler stops unexpectedly

Post by becr »

Thanks for answering - I had found those 2 articles along with some others.
I ran the microsoft "fix-it" mentioned below on both "light" (which ran, but
didn't fix the problem) and on "full" - which partially ran and then stopped
and gave me the message:
"Found a problem: spoolss.dll is missing and a backup copy could not be
found. Please open a command prompt and type "sfc /scannow" (without the
quotes) then press Enter."

Any suggestions besides reinstalling windows? Can I just add that missing
dll file from my Windows XP program disk?

thanks!


"Jose" wrote:

> On Jun 10, 4:06 pm, becr <b...@discussions.microsoft.com> wrote:
> > Printer does not show up in devices and error message says "Print spooler
> > service is not available." Event log shows this warning right about the time
> > we started to have problems:
> >
> > Printer Driver Microsoft XPS Document Writer for Windows NT x86 Version-3
> > was added or updated. Files:- mxdwdrv.dll, unidrvui.dll, mxdwdui.gpd,
> > unidrv.hlp, mxdwdui.dll, mxdwdui.ini, stddtype.gdl, stdnames.gpd,
> > stdschem.gdl, stdschmx.gdl, unidrv.dll, unires.dll, XpsSvcs.dll.
> >
> > Then a warning the next day:
> > Printer WebEx Document Loader was deleted.
> >
> > Then started to get errors:
> > DCOM got error "The service did not respond to the start or control request
> > in a timely fashion. " attempting to start the service lxcf_device with
> > arguments "" in order to run the server:
> > {323CE21C-A448-40AA-BA74-7FCF1E44106F}
> >
> > Further events in the log show when we tried to restart the service, show
> > that the printer spooler service would start and then unexpectedly quit a
> > minute or so later.
> >
> > This is a Lexmark printer, also installed a Linksys wireless router at about
> > the same time. Was this a coincidence that we started to have problems with
> > the spooler after installing the router? Already tried a system restore and
> > Windows says nothing was changed. Any way to solve this without reinstalling
> > Windows?
> >
> > thanks for your help!
>
> I do not have your problem and will never be able to reproduce it, but
> did a little Googling for such things as lxcf_device and came across a
> long MS article and another XP type forum that seems to have your
> problem but doesn't appear to end in a resolution.
>
> Lexmark is mentioned in both.
>
> Microsoft says:
>
> http://support.microsoft.com/kb/324757
>
> The following sounds a lot like your problem:
>
> http://www.techsupportforum.com/microso ... iewer.html
>
> There are more Google results to read about the lxcf_device that I did
> not look at, so maybe some crafty Google searching may help you find a
> happy ending.
>

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: printer spooler stops unexpectedly

Post by jose »

On Jun 11, 11:13

becr
Posts: 4
Joined: 09 Jun 2009, 23:00

Re: printer spooler stops unexpectedly

Post by becr »

Thank you for answering!! I located the spoolerss.dll in the
servicepackfiles/i386. In which subfolder in system32 should I put it? or
should I just drag it over to the main folder and windows will know where to
put it? I am very nervous about messing with the system since I am a novice!
Thanks,

"Jose" wrote:

> On Jun 11, 11:13 pm, becr <b...@discussions.microsoft.com> wrote:
> > Thanks for answering - I had found those 2 articles along with some others.
> > I ran the microsoft "fix-it" mentioned below on both "light" (which ran, but
> > didn't fix the problem) and on "full" - which partially ran and then stopped
> > and gave me the message:
> > "Found a problem: spoolss.dll is missing and a backup copy could not be
> > found. Please open a command prompt and type "sfc /scannow" (without the
> > quotes) then press Enter."
> >
> > Any suggestions besides reinstalling windows? Can I just add that missing
> > dll file from my Windows XP program disk?
> >
> > thanks!
> >
> > "Jose" wrote:
> > > On Jun 10, 4:06 pm, becr <b...@discussions.microsoft.com> wrote:
> > > > Printer does not show up in devices and error message says "Print spooler
> > > > service is not available." Event log shows this warning right about the time
> > > > we started to have problems:
> >
> > > > Printer Driver Microsoft XPS Document Writer for Windows NT x86 Version-3
> > > > was added or updated. Files:- mxdwdrv.dll, unidrvui.dll, mxdwdui.gpd,
> > > > unidrv.hlp, mxdwdui.dll, mxdwdui.ini, stddtype.gdl, stdnames.gpd,
> > > > stdschem.gdl, stdschmx.gdl, unidrv.dll, unires.dll, XpsSvcs.dll.
> >
> > > > Then a warning the next day:
> > > > Printer WebEx Document Loader was deleted.
> >
> > > > Then started to get errors:
> > > > DCOM got error "The service did not respond to the start or control request
> > > > in a timely fashion. " attempting to start the service lxcf_device with
> > > > arguments "" in order to run the server:
> > > > {323CE21C-A448-40AA-BA74-7FCF1E44106F}
> >
> > > > Further events in the log show when we tried to restart the service, show
> > > > that the printer spooler service would start and then unexpectedly quit a
> > > > minute or so later.
> >
> > > > This is a Lexmark printer, also installed a Linksys wireless router at about
> > > > the same time. Was this a coincidence that we started to have problems with
> > > > the spooler after installing the router? Already tried a system restore and
> > > > Windows says nothing was changed. Any way to solve this without reinstalling
> > > > Windows?
> >
> > > > thanks for your help!
> >
> > > I do not have your problem and will never be able to reproduce it, but
> > > did a little Googling for such things as lxcf_device and came across a
> > > long MS article and another XP type forum that seems to have your
> > > problem but doesn't appear to end in a resolution.
> >
> > > Lexmark is mentioned in both.
> >
> > > Microsoft says:
> >
> > >http://support.microsoft.com/kb/324757
> >
> > > The following sounds a lot like your problem:
> >
> > >http://www.techsupportforum.com/microso ... p-support/...
> >
> > > There are more Google results to read about the lxcf_device that I did
> > > not look at, so maybe some crafty Google searching may help you find a
> > > happy ending.
> >
> >
>
> Look in \windows\system32 and see id spoolss.dll is really missing.
>
> Use the Windows Search feature to try to find the spoolss.dll file on
> your system and put it in the system32 folder if yours is missing.
>
> There may be a copy on your HDD already in the servicepackfiles\i386
> folder.
>
> On your XP installation CD in the i386 folder is a file called
> spoolss.dl_
>
> The files on your installation CD with an underscore as the last
> character are compressed and need to be expanded (this happens during
> the XP installation), so you just can't copy it over.
>
> You can copy the spoolss.dl_ file to your system32 folder and then
> expand it by typing in:
>
> expand spoolss.dl_ spoolss.dll
>
> Make sure the spoolss.dll gets expanded and is in the system32 folder
> and try again.
>
>
>
>
>
>

jose
Posts: 126
Joined: 17 Apr 2009, 23:00

Re: printer spooler stops unexpectedly

Post by jose »

On Jun 16, 11:40

miles
Posts: 2
Joined: 16 Jun 2009, 23:00

printer spooler not working

Post by miles »

My printer stopped working a couple of months ago. The error message says
it's a print spooler problem. It has also done this twice during the past
year and I reinstalled windows xp both times to fix it. So there must be
something about my computer that after a few months kills the print spooler
function (I guess it could be hardware or maybe NIS 2009?). In any case,
I've been reading comments in this newsgroup that maybe a complete reinstall
of windows may not be needed to fix the problem? I hope.

I did a search for spoolss.dll and found 3 instances on my computer, all in
the "C:\Windows\" folder as follows:

$NtServicePackUninstall$
version 5.1.2600.2180
created 4/19/2009

system32
version 5.1.2600.5512
created 8/23/2001

ServicePackfiles\i386
version 5.1.2600.5512
created 8/4/2004


Does any of the above info give any clues about a way to salvage my
computer?
Thanks,
Dick

becr
Posts: 4
Joined: 09 Jun 2009, 23:00

Re: printer spooler stops unexpectedly

Post by becr »

It worked!! I copied the dll file into system32 and then ran fix-it from
article 324757 again just to be on the safe side, re-booted and the system
found the printer driver I had downloaded and presto - we are printing again!
Thanks for taking the time to answer! I appreciate it so much!

"Jose" wrote:

> On Jun 16, 11:40 am, becr <b...@discussions.microsoft.com> wrote:
> > Thank you for answering!! I located the spoolerss.dll in the
> > servicepackfiles/i386. In which subfolder in system32 should I put it? or
> > should I just drag it over to the main folder and windows will know where to
> > put it? I am very nervous about messing with the system since I am a novice!
> > Thanks,
> >
> > "Jose" wrote:
> > > On Jun 11, 11:13 pm, becr <b...@discussions.microsoft.com> wrote:
> > > > Thanks for answering - I had found those 2 articles along with some others.
> > > > I ran the microsoft "fix-it" mentioned below on both "light" (which ran, but
> > > > didn't fix the problem) and on "full" - which partially ran and then stopped
> > > > and gave me the message:
> > > > "Found a problem: spoolss.dll is missing and a backup copy could not be
> > > > found. Please open a command prompt and type "sfc /scannow" (without the
> > > > quotes) then press Enter."
> >
> > > > Any suggestions besides reinstalling windows? Can I just add that missing
> > > > dll file from my Windows XP program disk?
> >
> > > > thanks!
> >
> > > > "Jose" wrote:
> > > > > On Jun 10, 4:06 pm, becr <b...@discussions.microsoft.com> wrote:
> > > > > > Printer does not show up in devices and error message says "Print spooler
> > > > > > service is not available." Event log shows this warning right about the time
> > > > > > we started to have problems:
> >
> > > > > > Printer Driver Microsoft XPS Document Writer for Windows NT x86 Version-3
> > > > > > was added or updated. Files:- mxdwdrv.dll, unidrvui.dll, mxdwdui.gpd,
> > > > > > unidrv.hlp, mxdwdui.dll, mxdwdui.ini, stddtype.gdl, stdnames.gpd,
> > > > > > stdschem.gdl, stdschmx.gdl, unidrv.dll, unires.dll, XpsSvcs.dll.
> >
> > > > > > Then a warning the next day:
> > > > > > Printer WebEx Document Loader was deleted.
> >
> > > > > > Then started to get errors:
> > > > > > DCOM got error "The service did not respond to the start or control request
> > > > > > in a timely fashion. " attempting to start the service lxcf_device with
> > > > > > arguments "" in order to run the server:
> > > > > > {323CE21C-A448-40AA-BA74-7FCF1E44106F}
> >
> > > > > > Further events in the log show when we tried to restart the service, show
> > > > > > that the printer spooler service would start and then unexpectedly quit a
> > > > > > minute or so later.
> >
> > > > > > This is a Lexmark printer, also installed a Linksys wireless router at about
> > > > > > the same time. Was this a coincidence that we started to have problems with
> > > > > > the spooler after installing the router? Already tried a system restore and
> > > > > > Windows says nothing was changed. Any way to solve this without reinstalling
> > > > > > Windows?
> >
> > > > > > thanks for your help!
> >
> > > > > I do not have your problem and will never be able to reproduce it, but
> > > > > did a little Googling for such things as lxcf_device and came across a
> > > > > long MS article and another XP type forum that seems to have your
> > > > > problem but doesn't appear to end in a resolution.
> >
> > > > > Lexmark is mentioned in both.
> >
> > > > > Microsoft says:
> >
> > > > >http://support.microsoft.com/kb/324757
> >
> > > > > The following sounds a lot like your problem:
> >
> > > > >http://www.techsupportforum.com/microso ... p-support/...
> >
> > > > > There are more Google results to read about the lxcf_device that I did
> > > > > not look at, so maybe some crafty Google searching may help you find a
> > > > > happy ending.
> >
> > > Look in \windows\system32 and see id spoolss.dll is really missing.
> >
> > > Use the Windows Search feature to try to find the spoolss.dll file on
> > > your system and put it in the system32 folder if yours is missing.
> >
> > > There may be a copy on your HDD already in the servicepackfiles\i386
> > > folder.
> >
> > > On your XP installation CD in the i386 folder is a file called
> > > spoolss.dl_
> >
> > > The files on your installation CD with an underscore as the last
> > > character are compressed and need to be expanded (this happens during
> > > the XP installation), so you just can't copy it over.
> >
> > > You can copy the spoolss.dl_ file to your system32 folder and then
> > > expand it by typing in:
> >
> > > expand spoolss.dl_ spoolss.dll
> >
> > > Make sure the spoolss.dll gets expanded and is in the system32 folder
> > > and try again.
> >
> >
>
> Do not "drag and drop" it - copy and paste it into:
>
> C:\windows\system32
>
> Where the other 1000+ dlls already out there will be happy to see it.
>
> If you drag and drop it, that will remove it (that's what a drag does)
> from the source location - best just copy and paste the copy where you
> want.
>
>

Post Reply