Forum - DLL-files.com

System Restore is unavailable ? When an uninstall fails, one thing to try
is to re-install that application. Make sure it's installed to the same path
as the original install. Once installed and working then re-try
uninstalling.

If you meant Firefox and it won't start via a shortcut your system may
be infected. If you can boot to Safe Mode with Networking I'd run one
or both of the following online scans:
http://www.eset.com/onlinescan/
http://www.kaspersky.com/virusscanner

In your current situation you would not want to try and upgrade to Vista.
Also if you've spent 8-hours on this you may have introduced so many
variables that the problem may not be fixable without a fresh install.

"John Mulkeen" <John Mulkeen @discussions.microsoft.com> wrote in message
news:94A1E9A9-53C8-452B-86D6-99B8CCA769A2@microsoft.com...
> Hi,
>
> Running a Dell with xp with sp3 and as a result of IE 8 crashing tried to
> uninstall it. I now have the "The ordinal 421 could not be located in the
> dynamic link library urlmon.dll"
>
> I have attempted lots of things ( over 8 hours)- can't access system
> restore, only able to use firefos through task manager.
>
> Getting desperate to use pc now. Any ideas appreciated? I would even
> upgrade
> to vista if I could.
>
> thanks in advance?

John Mulkeen wrote:
> Hi,
>
> Running a Dell with xp with sp3 and as a result of IE 8 crashing
> tried to uninstall it.

What does "it" refer to -- SP3 or IE8?

Eric, Many thanks, tried this successfully but after another three hours
still have the same error. John

"Eric" wrote:

> On Jun 16, 12:05 pm, John Mulkeen <John Mulkeen
> @discussions.microsoft.com> wrote:
> > Hi,
> >
> > Running a Dell with xp with sp3 and as a result of IE 8 crashing tried to
> > uninstall it. I now have the "The ordinal 421 could not be located in the
> > dynamic link library urlmon.dll"
> >
> > I have attempted lots of things ( over 8 hours)- can't access system
> > restore, only able to use firefos through task manager.
> >
> > Getting desperate to use pc now. Any ideas appreciated? I would even upgrade
> > to vista if I could.
> >
> > thanks in advance?
>
> Try the first boot-CDs remedy provided on this page:
>
> http://www.pcbuyerbeware.co.uk/Recoveri ... CD_DVD.htm
>
> Eric,
> PC Buyer Beware!
> http://www.pcbuyerbeware.co.uk/
>

R, fairly sure no infection. Managed to run spybot and all clear. Unable to
run the two scans you mentioned..keep getting errors. And can,t access
internet in safe mode. Strange though I can launch firefox through normal
mode.

Anyway....thanks for your help

"R. McCarty" wrote:

> System Restore is unavailable ? When an uninstall fails, one thing to try
> is to re-install that application. Make sure it's installed to the same path
> as the original install. Once installed and working then re-try
> uninstalling.
>
> If you meant Firefox and it won't start via a shortcut your system may
> be infected. If you can boot to Safe Mode with Networking I'd run one
> or both of the following online scans:
> http://www.eset.com/onlinescan/
> http://www.kaspersky.com/virusscanner
>
> In your current situation you would not want to try and upgrade to Vista.
> Also if you've spent 8-hours on this you may have introduced so many
> variables that the problem may not be fixable without a fresh install.
>
> "John Mulkeen" <John Mulkeen @discussions.microsoft.com> wrote in message
> news:94A1E9A9-53C8-452B-86D6-99B8CCA769A2@microsoft.com...
> > Hi,
> >
> > Running a Dell with xp with sp3 and as a result of IE 8 crashing tried to
> > uninstall it. I now have the "The ordinal 421 could not be located in the
> > dynamic link library urlmon.dll"
> >
> > I have attempted lots of things ( over 8 hours)- can't access system
> > restore, only able to use firefos through task manager.
> >
> > Getting desperate to use pc now. Any ideas appreciated? I would even
> > upgrade
> > to vista if I could.
> >
> > thanks in advance?
>
>
>

Hi Daave, was trying to remove IE8. a quick google of this shows a known
problem. I think sp3 should have been removed first.






"Daave" wrote:

> John Mulkeen wrote:
> > Hi,
> >
> > Running a Dell with xp with sp3 and as a result of IE 8 crashing
> > tried to uninstall it.
>
> What does "it" refer to -- SP3 or IE8?
>
>
>

By the way, I have two hard drives on this dell ( c + d) Does anyone know if
I backed everything up to the d drive could I do a fresh install to c drive
and assume that d drive will be untouched?

thanks, again

"R. McCarty" wrote:

> System Restore is unavailable ? When an uninstall fails, one thing to try
> is to re-install that application. Make sure it's installed to the same path
> as the original install. Once installed and working then re-try
> uninstalling.
>
> If you meant Firefox and it won't start via a shortcut your system may
> be infected. If you can boot to Safe Mode with Networking I'd run one
> or both of the following online scans:
> http://www.eset.com/onlinescan/
> http://www.kaspersky.com/virusscanner
>
> In your current situation you would not want to try and upgrade to Vista.
> Also if you've spent 8-hours on this you may have introduced so many
> variables that the problem may not be fixable without a fresh install.
>
> "John Mulkeen" <John Mulkeen @discussions.microsoft.com> wrote in message
> news:94A1E9A9-53C8-452B-86D6-99B8CCA769A2@microsoft.com...
> > Hi,
> >
> > Running a Dell with xp with sp3 and as a result of IE 8 crashing tried to
> > uninstall it. I now have the "The ordinal 421 could not be located in the
> > dynamic link library urlmon.dll"
> >
> > I have attempted lots of things ( over 8 hours)- can't access system
> > restore, only able to use firefos through task manager.
> >
> > Getting desperate to use pc now. Any ideas appreciated? I would even
> > upgrade
> > to vista if I could.
> >
> > thanks in advance?
>
>
>

On Jun 16, 7:05

On Tue, 16 Jun 2009 12:59:02 -0700, John Mulkeen
<JohnMulkeen@discussions.microsoft.com> wrote:

>
> By the way, I have two hard drives on this dell ( c + d) Does anyone know if
> I backed everything up to the d drive could I do a fresh install to c drive
> and assume that d drive will be untouched?


Several points:

1. If you do the install properly, yes, D: will be untouched. If you
screw up, everything on D: can be wiped out. Be extremely careful.

2. If D: and C: are partitions on a single drive rather than two
physical drives, the chances of your screwing up are increased.

3. If D: is a partition that came with the computer, it may well be a
partition containing the restore data for Windows. If so, it does not
have room for a backup.

4. If none of the above is a problem, any data that you save on D:
will be good and will be useful. However if you are also planning on
saving installed programs there, be aware that, with very few
exceptions, backed-up programs are useless and will not run after you
reinstall Windows. That's because all the registry entries and
ancillary files that they need will be gone.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Possibly, You have to be extra careful on formatting the existing C: volume.
If done incorrectly, you might end up loosing the data.

For me a magnetic drive based backup is never sufficient. I would take the
time to burn the personal data to CD/DVD disk(s) & verify them after the
burn to make sure the data is accessible.

"John Mulkeen" <JohnMulkeen@discussions.microsoft.com> wrote in message
news:69A1927A-8CDF-4A9D-BD8A-A435986B9FCF@microsoft.com...
>
> By the way, I have two hard drives on this dell ( c + d) Does anyone know
> if
> I backed everything up to the d drive could I do a fresh install to c
> drive
> and assume that d drive will be untouched?
>
> thanks, again
>
> "R. McCarty" wrote:
>
>> System Restore is unavailable ? When an uninstall fails, one thing to
>> try
>> is to re-install that application. Make sure it's installed to the same
>> path
>> as the original install. Once installed and working then re-try
>> uninstalling.
>>
>> If you meant Firefox and it won't start via a shortcut your system may
>> be infected. If you can boot to Safe Mode with Networking I'd run one
>> or both of the following online scans:
>> http://www.eset.com/onlinescan/
>> http://www.kaspersky.com/virusscanner
>>
>> In your current situation you would not want to try and upgrade to
>> Vista.
>> Also if you've spent 8-hours on this you may have introduced so many
>> variables that the problem may not be fixable without a fresh install.
>>
>> "John Mulkeen" <John Mulkeen @discussions.microsoft.com> wrote in message
>> news:94A1E9A9-53C8-452B-86D6-99B8CCA769A2@microsoft.com...
>> > Hi,
>> >
>> > Running a Dell with xp with sp3 and as a result of IE 8 crashing tried
>> > to
>> > uninstall it. I now have the "The ordinal 421 could not be located in
>> > the
>> > dynamic link library urlmon.dll"
>> >
>> > I have attempted lots of things ( over 8 hours)- can't access system
>> > restore, only able to use firefos through task manager.
>> >
>> > Getting desperate to use pc now. Any ideas appreciated? I would even
>> > upgrade
>> > to vista if I could.
>> >
>> > thanks in advance?
>>
>>
>>

R. McCarty wrote:

> For me a magnetic drive based backup is never sufficient. I would take the
> time to burn the personal data to CD/DVD disk(s) & verify them after the
> burn to make sure the data is accessible.

And if you're concerned about long term data retention, you probably
ought to copy CDs every couple of years.
http://en.wikipedia.org/wiki/CD-R#Expected_lifespan
--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

An excellent point. Optical disks aren't permanent.

"Lem" <lemp40@unknownhost> wrote in message
news:O8tTpns7JHA.1568@TK2MSFTNGP06.phx.gbl...
> R. McCarty wrote:
>
>> For me a magnetic drive based backup is never sufficient. I would take
>> the
>> time to burn the personal data to CD/DVD disk(s) & verify them after the
>> burn to make sure the data is accessible.
>
> And if you're concerned about long term data retention, you probably ought
> to copy CDs every couple of years.
> http://en.wikipedia.org/wiki/CD-R#Expected_lifespan
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> http://history.nasa.gov/afj/compessay.htm

John Mulkeen wrote:

> "Daave" wrote:
>
>> John Mulkeen wrote:
>>> Hi,
>>>
>>> Running a Dell with xp with sp3 and as a result of IE 8 crashing
>>> tried to uninstall it.
>>
>> What does "it" refer to -- SP3 or IE8?

> Hi Daave, was trying to remove IE8. a quick google of this shows a
> known problem. I think sp3 should have been removed first.

Best paractice is to have SP3 installed before upgrading IE6 (to either
IE7 or IE8). In that case, IE8 *should* be removed first (not SP3).

In what order did you install Service Pack upgrades and IE upgrades?

John Mulkeen wrote:
> Hi,
>
> Running a Dell with xp with sp3 and as a result of IE 8 crashing
> tried to uninstall it. I now have the "The ordinal 421 could not be
> located in the dynamic link library urlmon.dll"
>
> I have attempted lots of things ( over 8 hours)- can't access system
> restore, only able to use firefos through task manager.
>
> Getting desperate to use pc now. Any ideas appreciated? I would even
> upgrade to vista if I could.

Upgrade to Vista? I don't think so. Besides, you would only want to
upgrade to Vista if XP was stable.

I would recommend System Restore. Often, certain programs interfere with
it from running (sounds like your case). To learn more, see:

http://bertk.mvps.org/html/srfail.html

http://bertk.mvps.org/html/symantecdoc1.html

Try using System Restore in Safe Mode. If that doesn't work, try it in
Safe Mode with Command Prompt:

http://support.microsoft.com/kb/304449

If still no joy, post back and I'm sure someone will instruct you in how
to perform a manual System Restore.

Do you have a Windows XP installation CD?

If you are able to successfully revert to an earlier restore point, then
we can tackle your IE8 issue.

And once you solve this problem (which *might* entail a Clean Install.
but let's hope not), you really should consider regularly imaging or
cloning your hard drive so you will never be in this sort of pickle
again.