I keep getting bad Image errors -DLL

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derekbootle
Posts: 4
Joined: 16 Jul 2009, 23:00

I keep getting bad Image errors -DLL

Post by derekbootle »

Hi I keep getting this message:

The application or DLL globalroot\systemroot\system32\hjgruidndyxsoy.dll is
not a valid Windows image. Please check against your installation diskette.

I've run a search for globalroot and hjgruidndzsoy.dll and found nothing. I
went searching through %systemroot% and system32 and couldnt find
hjgruidyxsoy.dll

Is there any way to get rid of it?

leonard grey
Posts: 34
Joined: 05 Mar 2009, 00:00

Re: I keep getting bad Image errors -DLL

Post by leonard grey »

Your computer is infected with malware,

-or-

Your computer was infected with malware and your anti-malware software
did not completely remove it.
---
Leonard Grey
Errare humanum est

derekbootle wrote:
> Hi I keep getting this message:
>
> The application or DLL globalroot\systemroot\system32\hjgruidndyxsoy.dll is
> not a valid Windows image. Please check against your installation diskette.
>
> I've run a search for globalroot and hjgruidndzsoy.dll and found nothing. I
> went searching through %systemroot% and system32 and couldnt find
> hjgruidyxsoy.dll
>
> Is there any way to get rid of it?

derekbootle
Posts: 4
Joined: 16 Jul 2009, 23:00

Re: I keep getting bad Image errors -DLL

Post by derekbootle »

I did have 1 or 2 viruses and used webroot antivirus with antispyware to get
rid of them. Should I buy another program or is there a way to fix this
myself?


"Leonard Grey" wrote:

> Your computer is infected with malware,
>
> -or-
>
> Your computer was infected with malware and your anti-malware software
> did not completely remove it.
> ---
> Leonard Grey
> Errare humanum est
>
> derekbootle wrote:
> > Hi I keep getting this message:
> >
> > The application or DLL globalroot\systemroot\system32\hjgruidndyxsoy.dll is
> > not a valid Windows image. Please check against your installation diskette.
> >
> > I've run a search for globalroot and hjgruidndzsoy.dll and found nothing. I
> > went searching through %systemroot% and system32 and couldnt find
> > hjgruidyxsoy.dll
> >
> > Is there any way to get rid of it?
>

nass
Posts: 46
Joined: 06 Mar 2009, 00:00

RE: I keep getting bad Image errors -DLL

Post by nass »

"derekbootle" wrote:

> Hi I keep getting this message:
>
> The application or DLL globalroot\systemroot\system32\hjgruidndyxsoy.dll is
> not a valid Windows image. Please check against your installation diskette.
>
> I've run a search for globalroot and hjgruidndzsoy.dll and found nothing. I
> went searching through %systemroot% and system32 and couldnt find
> hjgruidyxsoy.dll
>
> Is there any way to get rid of it?


Your Anti-virus may be removed the viral infection but still in the Root
system and on the Registry. Please perform the cleaning steps to make sure
nothing lurking in the background trying to revive the infestation back to
action!.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough scan by doing the following steps:

Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Malwarebytes?Ǭ

derekbootle
Posts: 4
Joined: 16 Jul 2009, 23:00

RE: I keep getting bad Image errors -DLL

Post by derekbootle »

Hi,

It didnt work. I tried everything you wrote line by line and it didnt work.
Im at a loss.
Thank you for the help. I may have to put a crowbar into my wallet and take
it to Geeksquad.

Derek

"nass" wrote:

>
>
> "derekbootle" wrote:
>
> > Hi I keep getting this message:
> >
> > The application or DLL globalroot\systemroot\system32\hjgruidndyxsoy.dll is
> > not a valid Windows image. Please check against your installation diskette.
> >
> > I've run a search for globalroot and hjgruidndzsoy.dll and found nothing. I
> > went searching through %systemroot% and system32 and couldnt find
> > hjgruidyxsoy.dll
> >
> > Is there any way to get rid of it?
>
>
> Your Anti-virus may be removed the viral infection but still in the Root
> system and on the Registry. Please perform the cleaning steps to make sure
> nothing lurking in the background trying to revive the infestation back to
> action!.
>
> Unexplained computer behaviour may be caused by deceptive software
> http://support.microsoft.com/kb/827315
>
> Run a thorough scan by doing the following steps:
>
> Click start >> Control Panel >> Double Click Network and Internet
> Connections >> Double click Internet Options, on the IE Properties window
> you will see these Options:
> General | Security | Privacy | Content | Connections | Programs
> | Advanced .
>
> Click on General Tab (1st Tab on the left) and you will see a Button called
> [ Clear History ..] click on it to clear your History caches, then click on
> [Delete Files..] to delete Internet Files created over the time, click on [
> Delete Cookies...] to delete your cookies left by visiting websites.
>
> = Then try to Disable the Add-Ons on your Browser somehow installed on your
> browser, On how to disable the Add-ons follow this:
> Click on Programs Tab and then click the Manage Add-Ons Button there Disable
> the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
> later and see which is the culprit .
> How to manage Add-Ons:
> http://support.microsoft.com/kb/883256
>
> Malwarebytes?Ǭ

nass
Posts: 46
Joined: 06 Mar 2009, 00:00

RE: I keep getting bad Image errors -DLL

Post by nass »

"derekbootle" wrote:

> Hi,
>
> It didnt work. I tried everything you wrote line by line and it didnt work.
> Im at a loss.
> Thank you for the help. I may have to put a crowbar into my wallet and take
> it to Geeksquad.
>
> Derek
>
> "nass" wrote:

If you wish you can contact me with your hijackthis log. If not take it to
Geeksquad or send your log to one of many hijackthis forums on the net.
Download the Hijackthis and send the report to one of
many forums for analysis and troubleshooting or you can send it to me on my
email provided at the bottom:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US ... ckthis.php)

Can you please send me a copy at to_you_rossREMOVETHISCAPS@yahoo.co.uk ,
remove the obvious to email me, note ( _ it is underscore not - ).

HTH,
nass
---
http://www.nasstec.co.uk

derekbootle
Posts: 4
Joined: 16 Jul 2009, 23:00

RE: I keep getting bad Image errors -DLL

Post by derekbootle »

Errors fixed.
I decided to use windows live one care as a support to my anti spyware so
instead of using the free download I got the 90 day free subscription. It did
a scan, told me 3 new items which needed to be fixed, erased an old file
holding quarantined items and rebooted. When it rebooted the errors that
usually pop up were gone.

I don't know if I'm still infected but I'm not affected which makes me
happier.

Thank you for all your help Nass, I couldn't have done this without you.
"nass" wrote:

>
>
> "derekbootle" wrote:
>
> > Hi,
> >
> > It didnt work. I tried everything you wrote line by line and it didnt work.
> > Im at a loss.
> > Thank you for the help. I may have to put a crowbar into my wallet and take
> > it to Geeksquad.
> >
> > Derek
> >
> > "nass" wrote:
>
> If you wish you can contact me with your hijackthis log. If not take it to
> Geeksquad or send your log to one of many hijackthis forums on the net.
> Download the Hijackthis and send the report to one of
> many forums for analysis and troubleshooting or you can send it to me on my
> email provided at the bottom:
> When all else fails, HijackThis v2.0.2
> (http://www.trendsecure.com/portal/en-US ... ckthis.php)
>
> Can you please send me a copy at to_you_rossREMOVETHISCAPS@yahoo.co.uk ,
> remove the obvious to email me, note ( _ it is underscore not - ).
>
> HTH,
> nass
> ---
> http://www.nasstec.co.uk

nass
Posts: 46
Joined: 06 Mar 2009, 00:00

RE: I keep getting bad Image errors -DLL

Post by nass »

Glad to help Derekbootle and you are welcome. If you want to make sure the
system clean please send me your hiajckthis log or send it to one of many
forums on the net.
Goood luck..
nass


"derekbootle" wrote:

> Errors fixed.
> I decided to use windows live one care as a support to my anti spyware so
> instead of using the free download I got the 90 day free subscription. It did
> a scan, told me 3 new items which needed to be fixed, erased an old file
> holding quarantined items and rebooted. When it rebooted the errors that
> usually pop up were gone.
>
> I don't know if I'm still infected but I'm not affected which makes me
> happier.
>
> Thank you for all your help Nass, I couldn't have done this without you.
> "nass" wrote:
>
> >
> >
> > "derekbootle" wrote:
> >
> > > Hi,
> > >
> > > It didnt work. I tried everything you wrote line by line and it didnt work.
> > > Im at a loss.
> > > Thank you for the help. I may have to put a crowbar into my wallet and take
> > > it to Geeksquad.
> > >
> > > Derek
> > >
> > > "nass" wrote:
> >
> > If you wish you can contact me with your hijackthis log. If not take it to
> > Geeksquad or send your log to one of many hijackthis forums on the net.
> > Download the Hijackthis and send the report to one of
> > many forums for analysis and troubleshooting or you can send it to me on my
> > email provided at the bottom:
> > When all else fails, HijackThis v2.0.2
> > (http://www.trendsecure.com/portal/en-US ... ckthis.php)
> >
> > Can you please send me a copy at to_you_rossREMOVETHISCAPS@yahoo.co.uk ,
> > remove the obvious to email me, note ( _ it is underscore not - ).
> >
> > HTH,
> > nass
> > ---
> > http://www.nasstec.co.uk

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