I am having the same problem but I did not update my BIOS and my iTunes
version is the most current (version 9). I uninstalled, rebooted,
reinstalled and even tried the repair from the Control Panel, to no avail. I
had also removed the lower and upper Filters previously. Here is my iTunes
Diagnostics for the CD/DVD drives:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System Manufacturer System Name
iTunes 9.0.2.25
QuickTime 7.6.4
FairPlay 1.5.23
Apple Application Support 1.0.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 12xxxxxxxxxxxxxx <-xed-out
Current user is an administrator.
The current local date and time is 2009-11-05 17:36:13.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce FX 5200
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on
iTunes from the ?
iTunes registry settings on XP prevent burning CDs
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