These ones may help but this isn't related to the printer issue you mention.
spools.exe should log a system event when it dies possibly along with others
of value. When you view the logged events in Event Viewer (double-click them
in the right-hand pane) in the upper right corner, third button down is a
copy to clipboard, then you can paste in the body of a reply message.
http://support.microsoft.com/kb/152513
http://support.microsoft.com/kb/300956
http://www.microsoft.com/downloads/deta ... laylang=en
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
"mm" wrote:
> My friend's computer win2000, sp4, gives various one line errors,
> citing a hex address. I wanted to reinstall windows over the current
> windows.

>
> Dave wanted me to look at the event manager. It was late and they
> rushed me out, but two showed up repeatedly:
>
> 1) "Service Control Manager not found".
>
> 2) "The timeout waiting for the performance data collection function
> "PerfDisk" in the "C:\WINNT\system32\perfdisk.dll" Library to finish
> has expired."
>
> In addition, he cannot print or install another printer, apprarently
> because spoolsv.exe is not running and when started, will only run for
> a little bit or until I start to install another printer.
>
> Anything these might share in common?