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arktixan
Posts: 1
Joined: 22 Sep 2009, 23:00

Questions

Post by arktixan »

I did a search... I couldn't really find what i was looking for but...
here i go


The passed few days when i try to log on MSN Live Messenger I keep
getting this Error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00045fde
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: d067
Additional Information 2: 82d27f4a2f5ae33a916eca8e57dbeda4
Additional Information 3: 1690
Additional Information 4: c078081a6875d70a1c6596404740ace8

It just recently started when I updated with the latest Vista patches
Sept 20th i believe was when i did it last..

Anyways... as well as when I try to install a program this one is World
of Warcraft I get this error:

This Application has encountered a critical error:
Error #132 (0x85100084)
Program: C:\Users\xxx\Appdata\Local\Temp\blizzard
Exception: 0xC00000094 (INT_DIVIDE_BY_ZERO) at 001B:10003E3B

I was able to uninstall the updates but the problems are still
occuring..
I currently use 2 Anti-Virus programs, Kaspersky, and AVG both legit
copies, and they come out clean.
Ive also been using Registry Mechanic.

As Well when I tried to do a system restore... it was saying i have
never done one which I found really odd... especially since ive had this
PC for 1-2yrs now...

Any help would greatly be appreciated..
It would be nice to hear a method other than formatting :) but if it
has to come to that Im good on that.


--
Arktixan
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ken blake, mvp
Posts: 21
Joined: 15 Apr 2009, 23:00

Re: Questions

Post by ken blake, mvp »

On Wed, 23 Sep 2009 15:23:27 +0530, Arktixan
<Arktixan.3yyofc@DoNotSpam.com> wrote:


> I currently use 2 Anti-Virus programs, Kaspersky, and AVG both legit


Bad news. You should not run two anti-virus programs, unless they are
never both loaded at the same time. They can interfere with each
other.


> copies, and they come out clean.
> Ive also been using Registry Mechanic.


Also bad news. Registry cleaning programs are *all* snake oil.
Cleaning of the registry isn't needed and is dangerous. Leave the
registry alone and don't use any registry cleaner. Despite what many
people think, and what vendors of registry cleaning software try to
convince you of, having unused registry entries doesn't really hurt
you.

The risk of a serious problem caused by a registry cleaner erroneously
removing an entry you need is far greater than any potential benefit
it may have.

Read http://www.edbott.com/weblog/archives/000643.html

--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

lemur
Posts: 3
Joined: 13 Sep 2009, 23:00

Re: Questions

Post by lemur »

Arktixan;1142667 Wrote:
> I did a search... I couldn't really find what i was looking for but...
> here i go
>
>
> The passed few days when i try to log on MSN Live Messenger I keep
> getting this Error:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: msnmsgr.exe
> Application Version: 14.0.8089.726
> Application Timestamp: 4a6ce533
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00045fde
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: d067
> Additional Information 2: 82d27f4a2f5ae33a916eca8e57dbeda4
> Additional Information 3: 1690
> Additional Information 4: c078081a6875d70a1c6596404740ace8
>
> It just recently started when I updated with the latest Vista patches
> Sept 20th i believe was when i did it last..
>
> Anyways... as well as when I try to install a program this one is World
> of Warcraft I get this error:
>
> This Application has encountered a critical error:
> Error #132 (0x85100084)
> Program: C:\Users\xxx\Appdata\Local\Temp\blizzard
> Exception: 0xC00000094 (INT_DIVIDE_BY_ZERO) at 001B:10003E3B
>
> I was able to uninstall the updates but the problems are still
> occuring..
> I currently use 2 Anti-Virus programs, Kaspersky, and AVG both legit
> copies, and they come out clean.
> Ive also been using Registry Mechanic.
>
> As Well when I tried to do a system restore... it was saying i have
> never done one which I found really odd... especially since ive had
> this
> PC for 1-2yrs now...
>
> Any help would greatly be appreciated..
> It would be nice to hear a method other than formatting :) but if it
> has to come to that Im good on that.
>
>
>


Next time, you can check to see if restore points are automatically
created.
Control Panel -> Advanced system settings -> System Protection tab ->
and make sure your C: drive is checked.


--
lemur

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