Trouble with IE8 in Vista

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blake kaos
Posts: 1
Joined: 05 Oct 2009, 23:00

Trouble with IE8 in Vista

Post by blake kaos »

I had my IE7 configured to open several pages (tabs) when it starts up and
everything was working fine until this morning, when IE8 keeps crashing
repeatedly. This is the detail of the error reported by IE:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18813
Application Timestamp: 4a6621ae
Fault Module Name: BhoCitUS.dll
Fault Module Version: 3.7.2.0
Fault Module Timestamp: 47596c0a
Exception Code: c0000005
Exception Offset: 000046e7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I am posting it to the Vista newsgroup since I suspect this is a Vista
problem rather than an IE problem; let me know if that is not the case.

jake_ie8team
Posts: 1
Joined: 06 Oct 2009, 23:00

Re: Trouble with IE8 in Vista

Post by jake_ie8team »

Does the behavior persist in No Add-ons mode?
This post from the IE Blog will instruct you about troubleshooting
Internet Explorer with Add-ons disabled - 'IEBlog : Troubleshooting and
Internet Explorer?s (No Add-ons) Mode'
(http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx)

Also, this guide to solving IE 8 crashes could prove useful - 'Internet
Explorer stops responding, stops working, or restarts'
(http://support.microsoft.com/gp/pc_ie_intro)

These might help you as well:

How to troubleshoot Internet Explorer issues in Windows Vista and in
Windows XP - 'How to troubleshoot Internet Explorer issues in Windows
Vista and in Windows XP' (http://support.microsoft.com/kb/936215)

How to optimize Internet Explorer - 'How to optimize Internet Explorer'
(http://support.microsoft.com/kb/936213)

I hope at least some of this info helps you out.

- Jake

MSFT Internet Explorer Outreach Team


--
jake_ie8team
Posted via http://ms-os.com Forum to Usenet gateway

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